Hey Baby 4D Reviews 

2,289
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the warm, welcoming environment, noting that the sonographers are very thorough, professional, and explain every detail clearly during scans. Many visitors also love receiving wonderful, detailed photos of their babies along with special keepsakes like heartbeat bears to take home. However, some people mentioned feeling rushed or experiencing a lack of compassion during particularly difficult moments, such as when receiving unexpected distressing news. A few reviewers also experienced frustrating communication issues regarding missing test results, service delays, or incorrect information provided at the clinics.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are incredibly professional,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the appointments as... See more

Service

Customers consistently note positive experiences with service, highlighting incredible scans and very helpful... See more

Product

Users describe positive interactions with product, consistently praising the incredible quality of the scan... See more

Location

Consumers find location to be convenient and easy to access. Reviewers frequently mention visiting various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most incredible experience ever, they got the most perfect pictures and the best sound of baby’s heartbeat! We didn’t want to know the gender so they managed to keep it hidden from us which was a... See more

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied


Company details

  1. Pregnancy care centre
  2. Maternity Shop

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(2,289)

384 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing

We had an absolutely wonderful experience at Hey Baby 4D. From the moment we arrived, the service was brilliant. The receptionist was welcoming and professional, which immediately put us at ease.

Our sonographer, Mousumi, was exceptional. She took her time throughout the entire scan, made sure we understood everything at every stage, and explained each part of the scan in clear detail. She went above and beyond to ensure we were comfortable and reassured, and her care and attention truly made the experience special for us.

This is by far the best place we have ever been to for an ultrasound scan, and we honestly couldn’t recommend it enough. A truly memorable and positive experience for both me and my wife.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

I've been with my wife and the experience was great. We're happy that we choose to come here and would definitely come again. Thank you

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Been here for both children and loved the experience. 10 out of 10 would recommend

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Came for a gender scan they were lovely…

Came for a gender scan they were lovely from receptionist to Sonographer baby wouldn’t show the first time we came so they booked us a second appointment with no hassle thanks for everything x

10 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

The receptionist and sonographer were…

The receptionist and sonographer were both very friendly and attentive. It was a positive experience overall. Thank you!

9 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Great experience at Dartford staff very…

Great experience at Dartford staff very friendly. Scan was very informative will defo be back again :)

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Consistently excellent and reassuring service

Went to hey baby in hull, booked a gender scan so we could bring our little girl to find out was very warm and welcoming the lady explained everything to me and my daughter got great pictures despite my high bmi, very professional asked how I want to know (lights and the end) warned me to look away whilst she found out was really nice I definitely recommend as I had same experience 6years ago with my first child they are always great :)

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Lovely staff, couldn't be anymore welcoming ! Such a nice environment for expecting mum and dads!

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Such a lovely experience

Such a lovely experience — staff were so kind and made us feel really relaxed. The scan was amazing and we got beautiful pictures. Thank you! Emma and Harry

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

We had a scan for my daughter at Hey…

We had a scan for my daughter at Hey Baby and the service was excellent from start to finish. The staff were friendly, professional, and made us feel completely at ease. Everything was explained clearly, and the experience was relaxed and reassuring. Highly recommend!

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Lovely experience

Lovely experience! We got to see our baby and all her features, we have now an idea of how she will look like. It was a very special experience that we enjoyed with our lovely family. The treatment was impeccable, they treat us vey well since minute one.

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

We had the most amazing experience at…

We had the most amazing experience at Heybaby 4D, thank you so much!!

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Came today had a fantastic experience…

Came today had a fantastic experience with my partner and two other children staff was friendly and really made me feel comfortable any questions ask all answered will definitely be using again for gender scan.

7 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Lovely staff

Lovely staff, excellent service and highly reccomended!

6 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

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