Hey Baby 4D Reviews 

2,283
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, and professional, making interactions reassuring and comfortable. Many highlight the sonographers who take their time to explain everything in detail, contributing to an excellent user experience. People frequently appreciate the quality of the scans and detailed images received, often noting the welcoming and comfortable clinic environments. However, some customers also noted a lack of compassion and support when receiving difficult news, feeling rushed and left to process traumatic information alone. A few reviewers also mentioned issues with unclear scan pictures or feeling that the 4D viewing time was too brief.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their friendliness,... See more

User experience

Customers consistently report overwhelmingly positive experiences, often describing them as reassuring,... See more

Service

People report positive experiences with service, with many describing it as outstanding and brilliant from... See more

Product

Reviewers express delight with the product, particularly the 3D/4D baby scans, which many recommend for a... See more

Location

Clients share positive opinions on location, describing them as lovely places to visit and easy to find.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied

Rated 5 out of 5 stars

We had our first-ever 4D scan here and it was such a wonderful experience. The ladies on reception were incredibly welcoming, and the sonographers were fantastic. They provided great insight through... See more


Company details

  1. Pregnancy care centre
  2. Maternity Shop

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(2,283)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

AMAZING NURAY!

Had my gender scan today with Nuray I have been to hey baby dartford with my previous 2 babies and this time it was such a lovely experience. Nuray was SOOOOOO lovely. So friendly and kind. Very informative. She took the time to explain everything in great detail to us. I could not have wished for a better experience. So professional. Thank you sooooo much!!!! Highly recommend to everyone to visit here if needing a scan.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

This is our third scan with hey baby…

This is our third scan with hey baby Barnsley. I was quite anxious before my first two due to previous losses but was immediately put at ease. This time we found out the gender and David was very knowledgeable and reassuring. Would definitely recommend to anyone considering booking.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing staff. So friendly. The sonogropher was amazing. Can’t wait to come back in April 5**

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Stressful experience in waiting and continuous chasing late results

Have a terrible experience with waiting and calling again and again. The test results were late and not provided within the agreed period. My partner was visiting the UK and wanted to shop for the baby before left, however the results too arrived late, after partner had already left the UK. The staff were friendly during our visit, however, for us, the delay ultimately made the whole experience a waste of time. So it was not fit for purpose.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

We had an absolutely wonderful experience at Hey Baby 4D. From the moment we arrived, the service was brilliant. The receptionist was welcoming and professional, which immediately put us at ease.

Our sonographer, Mousumi, was exceptional. She took her time throughout the entire scan, made sure we understood everything at every stage, and explained each part of the scan in clear detail. She went above and beyond to ensure we were comfortable and reassured, and her care and attention truly made the experience special for us.

This is by far the best place we have ever been to for an ultrasound scan, and we honestly couldn’t recommend it enough. A truly memorable and positive experience for both me and my wife.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

I've been with my wife and the experience was great. We're happy that we choose to come here and would definitely come again. Thank you

15 February 2026
Unprompted review

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