Hey Baby 4D Reviews 

2,284
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, and professional, making them feel comfortable and at ease throughout their visits. Many people highlight the detailed explanations provided by sonographers, ensuring a reassuring and unhurried experience where everything is clearly communicated. The service is often described as excellent, with consumers appreciating the high-quality scans, amazing images, and special offerings like gender reveals. However, some customers also noted that sometimes the baby's position made it difficult to get clear images or determine gender, occasionally requiring a rescan. Despite this minor inconvenience, people generally appreciated the company's willingness to offer follow-up appointments, ensuring they ultimately received the desired results and a successful outcome.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

User experience

Clients share positive opinions on user experience, with many describing it as memorable, special, and... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as outstanding and... See more

Product

Customers consistently note positive experiences with the product, particularly praising the 3D/4D baby scans... See more

Location

Customers had positive experiences with location, finding several branches to be lovely places to visit and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied

Rated 5 out of 5 stars

Booked a gender and wellbeing scan in order for our daughter to come to a scan appointment as she wanted to see the baby. The staff at Hey Baby were fantastic, really accommodating for the whole famil... See more

Company replied


Company details

  1. Pregnancy care centre
  2. Maternity Shop

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,284)

379 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* to David

5* to David. His energy made us all feel comfortable and he went above and beyond to explain everything he was doing. I would definitely recommend x

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

David was so lovely and reassuring. This as our first look at baby so was a bit nerve wracking.
The ladies on reception were reassuring and friendly and helpful.
Will be returning at 15 weeks!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

We came for a 15 week scan to find out…

We came for a 15 week scan to find out the gender of our baby and all the staff and the team were amazing, very welcoming and in the end we found out we were having a baby girl, so gassed thank you so much guys 🫶🏻

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Eased the nerves and great service

The service was incredible from the receptionist to the Sonographer. They made myself and my wife reassured and eased our nerves throughout the whole process. The facilities were amazing and top equipment. Really pleased and will definitely visit again and going forward! Highly recommend

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I had an early gender blood test with…

I had an early gender blood test with Hey Baby 4D Clapham at 8 weeks, and after later finding out I was expecting twins, I returned for a wellbeing and gender scan. The results were the same, and I am very happy.

The sonographer who did both my blood test and my scan was so kind, caring, and professional. She explained everything clearly, made me feel comfortable, and was very reassuring throughout. Such a lovely experience, and I highly recommend them.
Hey Baby 4D Clapham - South London

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve come for 2 early scans before the…

I’ve come for 2 early scans before the 12 week NHS scan. Both times has been a lovely experience, everyone is so welcoming and the sonographer is very reassuring and knowledgeable. Cannot recommend enough!!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a lovely experience from the…

We had a lovely experience from the welcoming staff, calm environment to the excellent Doctor performing our scan. The Dr was thorough in explaining the ultrasound imaging. A lovely experience

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Reassuring and welcoming

The team at hey baby Dartford are welcoming and very thorough during your visit. The scan was very thorough, reassuring and the staff were so kind. I definitely recommend.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Yesterday was very bitter sweet scan

Yesterday was very bitter sweet scan, as it was for family member who become terminal quite quickly and wanted to know the baby’s gender before she passed. We didn’t make it in time to tell her the news but Hey Baby, gave us amazing support Whislt there and through the scan. The sonographer and the guy behind the counter were lovely
And couldn’t recommend the scan enough. It was just our personal experiences. Thank you so much for your help and support on this difficult appointment.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

We had such a lovely experience at Hey…

We had such a lovely experience at Hey Baby Stalybridge! From the moment we arrived, the staff were incredibly warm, welcoming, and made us feel completely at ease. The whole atmosphere was calm and professional, which really helped us relax and enjoy the moment.

The 4D scan itself was amazing – everything was explained clearly, and we never felt rushed at all. They took their time to get the best possible images, and we were so happy with the quality of the photos and videos we received. It was such a special and emotional experience seeing our baby so clearly.

We would definitely recommend Hey Baby Stalybridge to anyone looking for a private scan – such a beautiful experience we’ll always remember!

13 April 2026
Unprompted review

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