Hey Baby 4D Reviews 

2,284
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, and professional, making them feel comfortable and at ease throughout their visits. Many people highlight the detailed explanations provided by sonographers, ensuring a reassuring and unhurried experience where everything is clearly communicated. The service is often described as excellent, with consumers appreciating the high-quality scans, amazing images, and special offerings like gender reveals. However, some customers also noted that sometimes the baby's position made it difficult to get clear images or determine gender, occasionally requiring a rescan. Despite this minor inconvenience, people generally appreciated the company's willingness to offer follow-up appointments, ensuring they ultimately received the desired results and a successful outcome.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

User experience

Clients share positive opinions on user experience, with many describing it as memorable, special, and... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as outstanding and... See more

Product

Customers consistently note positive experiences with the product, particularly praising the 3D/4D baby scans... See more

Location

Customers had positive experiences with location, finding several branches to be lovely places to visit and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied

Rated 5 out of 5 stars

Booked a gender and wellbeing scan in order for our daughter to come to a scan appointment as she wanted to see the baby. The staff at Hey Baby were fantastic, really accommodating for the whole famil... See more

Company replied


Company details

  1. Pregnancy care centre
  2. Maternity Shop

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,284)

379 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend getting a scan at…

Definitely recommend getting a scan at Hey Baby I had my early reassurance scan here at 8 weeks and heard the heart beat and we came back for a 4d scan at 29 weeks baby was unfortunately facing my spine so after walking around and still no luck they booked us in for a re scan a few days later and got amazing clear images we didn’t want to know the gender and they froze the screen and didn’t give anything away! thank you so much 😃 staff are fantastic

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I had such an amazing experience at Hey baby sutton

I had such an amazing experience at Hey Baby in Sutton. From the moment we walked in, they made both me and my partner feel so welcome and comfortable. The whole atmosphere was warm and reassuring, which meant a lot to me, especially during pregnancy.
The scans themselves were incredible — the images and videos we received are absolutely amazing and something we’ll treasure forever. What really stood out to me was how at ease they made me feel throughout. Being high risk, I naturally had a lot of worries, but the team truly helped put my mind at peace.
On top of that, their services are very affordable, which makes such a difference. I would 100% recommend Hey Baby to anyone, especially if you’re feeling anxious or just want a special, reassuring experience during your pregnancy.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Experience here was great sonography tried her hardest to get our baby to engage with us as she was facing down and finally got some great photos finally would recommend this place ❤️

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Felt at ease throughout, was well informed and the staff were so friendly and helpful. They made a fuss of my 16 month old son and made the experience enjoyable.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

We have been to dartford hey baby 3…

We have been to dartford hey baby 3 times for early scan and gender also 4d. I would really recommend they always tack there time and it really nice to have them remember you and take the time to show you as much as they can. Very friendly staff would 100% recommend going if your expecting.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

A lovely warm welcome of the lady on…

A lovely warm welcome of the lady on reception,very private we were the only ones in the whole place. The lady who did my scan couldn’t of been more reassuring and kind, it was a lovely experience and would definitely recommend and we will be back for our gender scan. Great price, affordable scan pictures, lovely gifts available.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Great experience.

Would recommend this branch in Dartford for your baby scans.

Staff very polite
Very clean facilities
Located inside Dartford mall and easy to find on the ground floor

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience for our…

Absolutely amazing experience for our gender reveal scan at Hey Baby! The staff were so warm, friendly, and made us feel comfortable from the moment we arrived. The scan itself was such a special and emotional moment, and everything was explained clearly and professionally.

The room was calm and welcoming, and they made the whole experience feel exciting and memorable for us. Seeing our baby was unforgettable, and the team helped make it even more magical.

Highly recommend Hey Baby to anyone looking for a lovely, professional, and memorable scan experience. Thank you for making such an important moment so special!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, David who did our scan was absolutely lovely and very accommodating! Found out we are having a little girl :) Will definitely be returning for another scan in the future for the 4D option!

26 April 2026
Unprompted review

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