HeyCurves Reviews 

122
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Still hasn’t receive the item I ordered and no update from this company. I ordered and paid 5.11.23 and the tracking number they give me is wrong and cannot be track. I have contacted the custom... See more

Rated 1 out of 5 stars

Absolutely awful products and service. Great marketing/advertising but very poor delivery. Bras are way too small, give virtually no support and are badly made. When try and return, not only does cust... See more

Rated 5 out of 5 stars

What an amazing company Hey Curves are to deal with. They managed my query on sizing so efficiently and sent me my replacement sizes straight away! So helpful on email too and no long waiting times fo... See more

Company replied

Rated 5 out of 5 stars

My successful orders!! After my first review after ordering but not benefiting from the products, I've since re ordered and my products are super, I've ordered much more besides and these are AMAZING!... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

Every Ridge, Dip, Curve - You Are Beautiful 😍 HeyCurves Shapewear allows you to flaunt your curves without compromising comfort 🍑


Contact info

2.5

Poor

TrustScore 2.5 out of 5

122 reviews

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2.5

All reviews

(122)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Not worth the money

I bought the bra it’s not as good as they say they advise you to go size up which I did when ordering but it’s too big not worth the money money

24 October 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Didn't get on too well with this company initially for several reasons that I won't go into, however, when I reached out to HeyCurves they responded quickly and kindly and resolved all my issues. Truly outstanding customer service - thank you so much!

22 October 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Thank you for your honesty Hons and we're glad it worked out in the end. We're striving to improve our customer experience so it's easy, fun and hassle-free, but it takes time to get there and genuine people like you that can give us sincere feedback.

Thank you again Hons and we hope you enjoy your HeyCurves shapewear xx

Rated 5 out of 5 stars

Excellent customer service really…

Excellent customer service really pleased with the product too. Great quality but I would maybe go up one size. Basically fabulous!

22 October 2021
Unprompted review
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Reply from HeyCurves

Great to hear Lucy - Great tip on the one size up. Welcome to the HeyCurves family xx

Rated 2 out of 5 stars

Not as impressive as it seems

This company is all over instagram and Facebook so i got hooked after checking the company was UK based. Using their size guide (was between sizes) they suggest going up. The bra's were too big . I would have had to pull the top down at the back to my bottom to get any support. I contacted customer service who advised to use the web to return. To do this you have to PRINT the label which I did not have available for a few days. I printed the label and stuck to the original parcel. Waited in line at the post office to return. When the bar code was scanned error message came up with "label used before" I asked them to used my phone to take picture of it as I hadn't ordered or returned to this company before. This picture I emailed back to customer services asking them to explain and that I was unimpressed requesting a full refund. A lot of faffing around. Shame they couldn't just sent the correct code to be scanned for the post office or just refunded without it.

22 October 2021
Unprompted review
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Reply from HeyCurves

Firstly we'd like to thank you for your elaborate feedback and for sharing your experience (which wasn't quite how we wanted it to be!) Buying shapewear online and getting the right fit can be a challenge and at HeyCurves we're trying our best to use the latest technologies to make it a smooth and easy process... with a few bumps on the road and the occasional unexpected issues, the best we can do is to make sure you get taken care of and keep improving our services for you. I will make sure that Katie from Customer Care reaches out to you to get the bottom of this and make sure we give you the true HeyCurves experience that we aspire to give.

Rated 1 out of 5 stars

Brought what I thought would fit

Brought what I thought would fit, found cups very small compared to rest of the bra. Not all all what I was led to believe.

19 October 2021
Unprompted review
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Reply from HeyCurves

Hey Janet we're very sorry to hear it. We're actively working on catering for different cup sizes and are trying our best to get the fit just right. We have a 30 day fit guarantee and I will make sure that Katie from Customer Care reaches out to you to either work on getting you the right size or issuing you a full refund. Thank you for your feedback as it really does help us. We hope that in the future we can get the bras that exceed your expectation... ❤️

Rated 5 out of 5 stars

12 hours of comfort and no roll down

I bought a pair of boy shorts to wear under a dress for a wedding. They were so comfortable. No roll down at all in 12 hours. THE perfect undergarment for the dress you want to feel a million dollars in.

17 October 2021
Unprompted review
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Reply from HeyCurves

Perfect - that's what we love to hear Gilly - nothing beats feeling like a million Dollars (or Pounds!) ❤️

Rated 5 out of 5 stars

quick easy website for the technically…

quick easy website for the technically challenged brilliant product exactly what it said on the site xxx

16 October 2021
Unprompted review
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Reply from HeyCurves

Thank you Denise this means so much to us at HeyCurves... Enjoy your weekend lovely xx

Rated 5 out of 5 stars

Happy customer

I'm very pleased with my orders and the service I've received. I have had a quick and friendly response to my questions and a generous solution to my 'not quite right' fit of one bra. The bras I'm wearing are so comfortable I forget I have a bra on. I'm so pleased I decided to order from Hey Curves.

13 October 2021
Unprompted review
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Reply from HeyCurves

We're so glad to hear it Aimee thank you sweety! xx

Rated 5 out of 5 stars

Excellent service even though I ordered…

Excellent service even though I ordered the wrong size the instructions to return and reorder were spot on

10 October 2021
Unprompted review
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Reply from HeyCurves

Hi Karen, thank you so much for writing this. The HeyCurves has been hard at work planning how we can make it as easy and straightforward as possible for all HeyCurves customers to get the perfect fit, your kind words mean so much xx

Rated 5 out of 5 stars

I ordered a black bra in 2XL as I am a…

I ordered a black bra in 2XL as I am a 38D really comfortable and also gave me a great cleavage which not expected usually from a soft non wired bra 😃 really happy with my buy will definitely buying more so glad I gave these a go 😀 lovely and comfy and gives me great shape 😃

8 October 2021
Unprompted review
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Reply from HeyCurves

Awh Helen we're sooo happy to hear that!! Thank you 🥰

Rated 5 out of 5 stars

100% would recommend

The bras are really confortable for bigger sizes, materials are good quality too. I've ordered 2 and plan to buy more!

Their customer service is great as well, they answered my query timely and efficiently!

24 September 2021
Unprompted review
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Reply from HeyCurves

Amazing to hear Natalia! So happy we found each other xx

Rated 5 out of 5 stars

Comfort All Day Long!

I have 3 of these bra's and they are FABULOUS. I can wear them under everything and they do not feel bulky, they are smooth, they hold the shape and cup well and best of all, they don't dig in - comfort from the start of the day to the end of the day. Thank you HeyCurves ❤️

23 September 2021
Unprompted review
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Reply from HeyCurves

Awh Mrs Weatherhead we're sooo happy to hear it!! Thank you for your support it means so much to us xx

Rated 5 out of 5 stars

I bought a pair of slimming undies and…

I bought a pair of slimming undies and got the wrong size. They immediately after my email have sent me a new pair bigger size, and all for free. Didn't even have to send original back. What a super company and I cannot wait for my new slimming undies to wear on my son's wedding under my dress to give me a slender look. Thanks Katie.

21 September 2021
Unprompted review
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Reply from HeyCurves

Ann-marie thank you so much for your review and congratulations on your son's wedding, we all wish you the very best here at HeyCurves...You will look stunning for sure! xx

Rated 5 out of 5 stars

Good customer service

Good customer service , my bra arrived too small , and quickly and efficiently was sent another straight away ....
Very satisfied , didn't have to return other one either , just pass on to someone that can use it.. 😀 👍 excellent ...many thanks

The bra is lovely comfortable and reccomend it .

21 September 2021
Unprompted review
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Reply from HeyCurves

Awh Tracy soo happy to hear it - welcome to the HeyCurves family sweety 🥰

Rated 5 out of 5 stars

Great customer service

I ordered the Daily High Waisted Shaping Shorts XL as I am a size 16. The quality of the material was good and felt comfortable once on, however, the shorts part on the legs were too big and felt loose on the tops of the legs, they were also quiet long on me as I am only 4ft 11in and could be seen below the particular dress I wanted to wear them with which is knee length. I'm sure these will fit perfectly on taller women. The customer service in returning was very fast and efficient and I eventually exchanged for the high waisted pants instead. The original pair I was asked to keep and donate, which I will do. I was skeptical of using the website at first, but because they are a UK based company with excellent customer services I would recommend you definitely try them. I will write a review of the pants once I receive them.

21 September 2021
Unprompted review
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Reply from HeyCurves

JB you are an absolute star - we're so happy to hear you were taken care of and are flattered by your kind words and support... you are welcome at HeyCurves anytime hun xx

Rated 5 out of 5 stars

I can’t praise this company enough

I can’t praise this company enough, I had a problem with the shorts, Katie at customer care went above and beyond to help me and I love the pants!

20 September 2021
Unprompted review
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Reply from HeyCurves

That's what we aspire to do Anne and we're soo happy Katie was there to help you - welcome to the HeyCurves family xx

Rated 5 out of 5 stars

Ordered some hey curves shorts for a…wedding

Ordered some hey curves shorts for a wedding, I ordered my normal size, unfortunately they were too small. I got in touch with customer service. They bent over backwards to help sending out the larger size in time for the wedding. Definitely would buy from them again. Thank you

12 September 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Awh Paula we're happy to hear you got your HeyCurves in time for the wedding! We're thrilled, thank you sweety xx

Rated 5 out of 5 stars

Excellent customer service.

I bought a couple of heycurves bras and they were a bit too big. I emailed Katie to return them and she sent a smaller size straight away. The customer service was excellent, prompt and friendly. I will definitely be ordering again. Thanks HeyCurves. Keep up the good work 😀

8 September 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

That's great to hear Sarah - this makes us soo happy 😍

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