Rick and his Team took all the guess work and stress away and made our journey so much more easier, the Visa process and declarations etc can be daunting if you dont know how to navigate it all especi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hey Rick’s team and Visa service was so easy to use and no fuss. Rick and Fina were both great to communicate and work with to get the visa submitted in time and chase up approvals and documents nee... See more
After coming close to throwing both myself and my computer out the window in absolute frustration when trying to apply for our visa I finally contacted the team at Hey Rick. I cannot begin to express... See more
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for HeyRick.com.au I had an excellent experience with heyrick.com.au The website is easy to use, well laid out, and made the whole process simple and efficient. Communi... See more
Company replied
Company details
Written by the company
Hey Rick Visa is your trusted partner for fast, reliable, and stress-free visa assistance across Southeast Asia. From Indonesia and Vietnam to Thailand, the Philippines, and beyond, we help travellers secure the right visas with clear guidance, honest information, and no confusing jargon. Founded by Australian entrepreneur Rick Creamer, our mission is simple: Make travel easier, safer, and more enjoyable for everyone. We support you through every step of your journey — from choosing the correct visa type to preparing documents, avoiding common mistakes, and connecting you with trusted local services once you arrive. Whether you’re a first-time traveller, long-term visitor, remote worker, or digital nomad, we’re here to help you navigate Southeast Asia with confidence. No scams. No misinformation. No surprises. Just real support from a team that lives here and understands how the system works. Wherever you're travelling in Southeast Asia — Hey Rick Visa has you covered.
Contact info
Bali, Indonesia
- +61 488689773
- bali@ricksgroup.com.au
- heyrick.com.au
Very helpful and trustworthy with a lot…
Very helpful and trustworthy with a lot of knowledge and information
7 December 2025
Unprompted review
Reply from Hey Rick
Thanks Rodney!
Rick
Hey Rick Experience
Hey Rick! Thank you! Everything was great, on time, fun and smooth! I love the way you think ahead, which helped our group immensely! You and your staff are a great team to work with!
3 December 2025
Unprompted review
Reply from Hey Rick
Thanks Michelle!
Very helpful and very trustworthy
Super helpful and definitely trustworthy. I also recommend it to others. Thanks for the help, and I’ll definitely use the service again!
9 December 2025
Unprompted review
Reply from Hey Rick
Thanks Tri!
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for heyrick.com.au
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for HeyRick.com.au
I had an excellent experience with heyrick.com.au The website is easy to use, well laid out, and made the whole process simple and efficient. Communication was clear, quick, and professional, and everything I needed was handled without any fuss.
What I appreciated most was the reliability and attention to detail — it’s clear they take pride in their service and genuinely care about customer satisfaction. I felt supported from start to finish, and the overall experience was smooth and stress-free.
I highly recommend heyrick.com.au to anyone looking for trustworthy, high-quality service
9 December 2025
Unprompted review
Reply from Hey Rick
Thanks Melanie! So glad we were able to help!
Rick
They are currently the best service…
They are currently the best service providers out there. The whole staff is so cooperative and Rick himself is such a helpful and friendly guy. Highly recommended 👍
8 December 2025
Unprompted review
100% Recommend
Hey Rick made my holiday to Bali so stress free and easy! The service is outstanding and they made everything easy with amazing information and instructions on what to do when entering Bali
I would 100% recommend Hey Rick to anyone travelling to Bali
29 November 2025
Unprompted review
Stress Free!
Rick and his Team took all the guess work and stress away and made our journey so much more easier, the Visa process and declarations etc can be daunting if you dont know how to navigate it all especially with a large group. Will use his services every time and fully recommend them to everyone who doesnt like dealing with the hassle. Stress free is what ya want and theres no waiting in long lines and it was straight through, the longest part we experienced was waiting for our bags!
17 October 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.