I’m quite surprised at some of the negative reviews on here. It almost put me off buying these products but I’m glad I ignored them and did. They are quality, easy to assemble and with lots of bespo... See more
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See what reviewers are saying
Two luxury nests were purchased. The base was ripped within hours by a Norfolk Terrier. The base material by the clips also ripped so impossible to secure to bed. Base material very poor quality. The... See more
Ordered XL olive mesh, black mat legs and chew guards and a denim reversible topper. I received this super quick including the chew guards which did state it could take longer as they are made to orde... See more
I ordered on 28/6. Something went wrong with my e-mail and I didn't get a confirmation. I contacted them through e-mail with 0 response. Later sent a message through Facebook. They read it but it... See more
Company details
Information provided by various external sources
Home of The Original HiK9 Raised Dog Bed.
Contact info
4a J2 Business Park , BL9 7PB , Bury, United Kingdom
- +44 (0) 161 660 5668
- info@hik9.com
- hik9.com
3.3
Average
253 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous for dogs
Fabulous.
Great products that, I believe, make a positive difference to my dog’s quality of life.
1 October 2019
Unprompted review
We now have two beds from HiK9 and on…
We now have two beds from HiK9 and on occasions find it difficult to get our dog out of bed
They are really good quality and reasonably priced
1 October 2019
Unprompted review
Excellent service and high quality…
Excellent service and high quality goods as ever.
14 September 2019
Unprompted review
Professional pleasant company
From start to finish easy to order and arrrived promptly - great product too which our dogs love!
10 September 2019
Unprompted review
Excellent service!
6 September 2019
Unprompted review
Came on time great news for me but one…
Came on time great news for me but one rubber foot missing .
4 September 2019
Unprompted review
Great product
Great service and great products all my dogs love these beds
2 September 2019
Unprompted review
Great customer service
Great customer service , very well made product
1 September 2019
Unprompted review
Brilliant product which both works and…
Brilliant product which both works and looks great. My dogs love them, I love them. I am a returning customer and recommend these beds to all my dog owning friends
4 August 2019
Unprompted review
great communication
great communication, fast delivery, quality product.
3 August 2019
Unprompted review
What an amazing idea
What an amazing idea! Wonderful choice of colours and very easy to follow assembly instructions. Went for the small size with standard mesh cover and was a bit dubious he’d actually get on it but I needn’t have worried. Straight on! Happy Border Terrier!
3 August 2019
Unprompted review
Quality dog beds.
Very helpful advise, really pleased with the 2 beds I bought, setup as bunk beds and the dogs love them.
3 August 2019
Unprompted review
Sun bed cover
Love the sunbed cover for my bed my bulldog Henry loves snuggling inside it easy to clip on and remove
2 August 2019
Unprompted review
Still waiting
As the product has yet to arrive, I am so far quite disappointed with the service. Odd to be asked to review it before you have managed to send it.
1 August 2019
Unprompted review
Reply from Original HiK9
Hi Micheal, I am sorry you feel this way. Your order left us today, as stated on our website delivery can be up to 7-10 working days. It has been 4 working days since you placed the order so we are well within this delivery time. Unfortunately TrustPilot automatically sends the emails asking you to review, this isn't something we have control over.
Kind regards
Original HiK9
My order for a new raised dog bed cover…
My order for a new raised dog bed cover hadn't arrived after 2 weeks so I called the company at about 2.30 in the afternoon. The lady I spoke to was going to look into it & give me a call back.
At about 5.20pm a courier was at my door with the cover.
Fantastic customer service!!! Also brilliant product.
Thank you.
23 July 2019
Unprompted review
Excellent service speedy delivery…for quality dog stuff
Excellent service speedy delivery competitive prices for quality products recommended for good range of dog friendly products
6 July 2019
Unprompted review
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