Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which sui... See more
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Review summary
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Visited the spacious showroom In Whitstable saw 2 knowledge members of staff. Ordered a garden table and 4 chairs really pleased with the quality and at a pre season price which was a bonus. Great se... See more
The showroom at Whitstable is spacious and well laid out. The staff were friendly and informative but not pushy. Choices available were great and we soon found what we were after. Ordering was efficie... See more
We had an excellent experience from point of sale to delivery. The showroom is well laid out and made it easy to see the full range of garden furniture in person. Staff were friendly, knowledgeable,... See more
Company details
- #10 of 123 best companies in Garden Furniture Shop
Written by the company
After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Contact info
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, United Kingdom
- 01227941314
- team@hillshomeandgarden.co.uk
- hillshomeandgarden.co.uk
4.9
Excellent
652 reviews
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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A joy to do business with.
Good quality and excellent service. Delivered on time and put together.well. Done
27 June 2026
Reply from Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you’re happy with the quality of your furniture and the service you received. It’s also great to hear everything arrived on time and was assembled well by our delivery team. We hope you enjoy your new furniture!
The original items we originally…
The original items we originally ordered were out of stock we were very promptly given a refund , we were very dissapointed because we really wanted the items , we could not give a review because we did not have the items , i.got a telephone call from the owners saying they had what we wanted but they were not boxed , they sent us them overnight we have received them today and we are over the moon , the company went out of their way to rectify our problem , their service was exceptional , thank you very much , will definatly buy off them again.
14 July 2026
Unprompted review
Reply from Hills Home and Garden Ltd
Thank you so much for taking the time to update your review. We knew how disappointed you were when the items you wanted were initially unavailable, so when we realised we had some that we could get to you, we were more than happy to make it happen!
We’re absolutely delighted to hear they arrived safely and that you’re over the moon with them. Thank you for your patience and for giving us the opportunity to put things right. Your kind words about our service really do mean a lot to us, and we’d be very happy to welcome you back again in the future!
We found the staff very helpful and…
We found the staff very helpful and didn’t put pressure on you to purchase. We could have a good look around and then staff were happy to help with any questions
4 July 2026
Reply from Hills Home and Garden Ltd
Thank you for the lovely feedback! We’re really pleased you felt comfortable taking your time to look around without any pressure. Our team is always there when needed to answer questions and help customers find the right furniture for them. Thank you for visiting us!
Reply from Hills Home and Garden Ltd
Thank you for the fantastic feedback! We’re delighted you’re happy with both the product and the service you received, and that everything went smoothly from start to finish. We really appreciate your custom and hope you enjoy your new furniture!
From store to assembly - great service
Was free to walk around the store and make measurements without the hard sell. Delivery arranged the following week with updates.
I opted for the assembly service for ease and the two guys were really polite and even suggested setup ideas to make the most of the space. All rubbish took away too - would use them again.
7 July 2026
Reply from Hills Home and Garden Ltd
Thank you for such a fantastic review! We’re really pleased you enjoyed being able to take your time in the showroom without any sales pressure and that everything went smoothly with your delivery.
It’s especially great to hear such lovely feedback about our delivery team. We’ll be sure to pass your comments on to the guys – we’re glad they could help with the setup and make the whole process that little bit easier for you.
Thank you again for choosing us, and we’d be delighted to welcome you back in the future!
Really helpful and the staff a very…
Really helpful and the staff a very knowledgeable their garden furniture is top quality and yes you can buy slightly cheaper BUT you will buy twice they have so much to choose from
2 July 2026
Reply from Hills Home and Garden Ltd
Thank you for such a fantastic review! We’re really pleased you found our team helpful and knowledgeable, and it’s lovely to hear your comments about the quality and choice of our garden furniture. We work hard to offer products that are built to last and represent great value for money. Thank you for choosing us and for recommending us!
Recommended 100%…
Visited the large outlet in Whitstable and were impressed by the choice. Chose a table and 4 chairs at a good competitive price. Delivery 5 days later and again impressed by efficiency, and politeness. All packing taken away.
Small downsides. No ad hoc seat cushions available, only small scatter cushions.
Unable to mix and match. All pieces are in sets. But this is the same everywhere I think..
1 July 2026
Reply from Hills Home and Garden Ltd
Thank you for taking the time to leave such a detailed review! We’re really pleased you were impressed with the choice in our Whitstable showroom and found the set competitively priced. It’s also lovely to hear your comments about our delivery team and that everything was delivered efficiently, with all the packaging taken away for you.
We appreciate your feedback regarding individual seat cushions and the ability to mix and match pieces too. Many of our ranges do unfortunately come to us as complete sets, which can limit the combinations we’re able to offer, but it’s certainly useful feedback for us to take on board.
Thank you again for choosing us, and we hope you get lots of enjoyment from your new table and chairs!
Reply from Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you were happy with our prices and the friendly service from our team. We really appreciate your custom and hope to see you again!
I knew what I wanted and liked but…
I knew what I wanted and liked but couldn’t find it locally. I found this company on line and found they had exactly what I was looking for. Lovely big chairs and two seater settee. Very happy with my purchase.
1 July 2026
Reply from Hills Home and Garden Ltd
Thank you for the lovely review! We’re so pleased you found exactly what you had been looking for and that you’re happy with your new chairs and two-seater. It’s always great to hear from customers who have found us online when they haven’t been able to find the right furniture locally. We hope you enjoy your new set for many years to come!
The staff were helpful and the two who…
The staff were helpful and the two who came to assemble the furniture did a great job
30 June 2026
Reply from Hills Home and Garden Ltd
Thank you for the great feedback! We’re really pleased you found our team helpful and that our delivery crew did such a great job assembling your new furniture. We’ll be sure to pass your kind comments on to them. We hope you enjoy your new set!
Very good and caring staff
Very good and caring staff. Nothing too much trouble. No pushy sales staff.
Very well laid out furniture.
22 June 2026
Reply from Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased you found our team friendly and caring and felt comfortable taking your time without any sales pressure. It’s also great to hear you enjoyed the layout and selection of furniture in our showroom. Thank you for visiting us!
Very good men were very polite and was…
Very good men were very polite and was very satisfied with my garden furniture 😀
27 June 2026
Reply from Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you were happy with both our service and prices. We couldn’t have put it better ourselves – what’s not to like! 😊 Thanks for choosing us!
Reply from Hills Home and Garden Ltd
Thank you for the great feedback! We’re delighted you were happy with the service you received. We really appreciate you choosing us and hope to welcome you back again!
Great customer service
One of your customer service team was so helpful in arranging next day delivery he went the extra mile to help sorry can’t remember his name but he was a credit to your organisation Thanks
25 June 2026
Reply from Hills Home and Garden Ltd
Thank you so much for the lovely review! We’re delighted to hear our team went the extra mile to arrange next-day delivery for you. Don’t worry about not remembering his name – we’ll make sure your kind comments are shared with the team. It means a lot to hear you describe him as a credit to our business. Thank you for choosing us!
Rattan round table and chairs…
Guys in store and for delivery were great and informative.
We had an issue with top of table, as it would not fit correctly. It was replaced and fitted within the hour.
Thank you all for excellent service, delivery and fitting.
24 June 2026
Reply from Hills Home and Garden Ltd
Thank you for the fantastic review! We’re really pleased you were happy with the service from both our showroom and delivery teams. While we’re sorry there was an issue with the table top, it’s great to hear we were able to get a replacement out and fitted for you so quickly. Thank you for giving us the opportunity to put it right, and we hope you enjoy your new furniture!
They guys in the showroom were really…
The guys in the showroom were really great to deal with and helpful in helping us choose an item.
Equally great with the delivery to our home too.
27 May 2026
Reply from Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased you had such a positive experience with our showroom team and that they could help you find the right furniture for you. We’ll be sure to pass your kind comments on to the guys. Thank you for choosing us!
Love Hills Home and Gardens
Love Hills Home and Gardens . We hv shopped here a few times now and hv never been disappointed.loads of choice at brilliant prices .staff lovely , nothing to fault .
2 June 2026
Reply from Hills Home and Garden Ltd
Thank you so much for the wonderful review and for continuing to choose us! It means a lot to have customers come back to us time and again. We’re delighted you’ve always been happy with our choice, prices and the service from our team. We really appreciate your continued support and look forward to seeing you again!
Reply from Hills Home and Garden Ltd
Thank you for your review! We’re really pleased your order arrived promptly and in perfect condition, and most importantly that you’re happy with the quality of your new furniture. Thank you for choosing us!
Good quality and quick delivery
2 June 2026
Reply from Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you’re happy with the quality of your new furniture and that we were able to get it delivered to you quickly. We hope you enjoy it! - Ollie
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