Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which sui... See more
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After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, United Kingdom
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We looked around before finding this large warehouse with lots of stock very near to us. Guys in there very friendly and helpful. Free delivery was good too.

Reply from Hills Home and Garden Ltd

Reply from Hills Home and Garden Ltd
Able to deliver on a day that suited me. Carried the furniture through to the garden aswell.
Lovely 2 seater bistro set.
Very helpful, had a small issue which they resolved quickly and professionally. Highly recommended. Very happy with the build quality. (4x3 pergola)
Helpful unpressurised service. I was divided as to which items I wanted and changed my mind the following day. They swapped my choice without fuss. Could not have been more obliging. Thank you Hills
Great service. Great communication.
And superbly set up and fitted .
Staff helpful, polite and friendly
The warehouse had an amazing range of for future to look and try out. I
Staff were friendly and helpful with everything.
Purchased a suite and it was delivered earlier than expected.
An amazing company and have already recommended to our friends.
100% from start to finish. Thank you
Our purchase of a garden table and four chairs are excellent quality and value. Very friendly and helpful staff in the warehouse. Delivery and assembly spot on time as promised. We could not be more pleased.
Great quality, great price and fabulous customer service 100% recommend this company.
Helpful member of staff in store, and when the furniture was delivered it was carried all the way around the house into the conservatory.
Great product good communication delivered on time highly recommend company.
Great experience purchasing pergola screens from Hills. The team was helpful and professional, and the screens are high quality, durable, and look fantastic. Installation was quick and hassle-free, and the delivery team were great. Very pleased with the result and would definitely recommend.
Stock arrived earlier than advertised. Polite delivery men and on time. First class service all round
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