Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which sui... See more
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After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, United Kingdom
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Bought a corner garden set , great product ,great price and very comfortable.
Great service from the lads in store and delivery was quick and very professional.
Good range to choose from… very friendly helpful staff …reasonable prices .. would recommend
We were looking for a particular garden furniture set which Hills had in stock. Ordering was straightforward and we appreciated the call to arrange a suitable delivery. Overall very quick and efficient. Thank you
Lots of good options to see and try out in store. The person who served us was helpful and knowledgeable and delivery was quick and efficient.
A big thumbs up for the football table in store too from.our daughters - gave us time to look around uninterrupted
Good people to do business with and a great selection of furniture.
After looking online, our garden furniture was the cheapest price plus free delivery which was very prompt and really polite and helpful delivery men.
Great experience instore, service was excellent, and the delivery was very efficient.
Really large selection of garden furniture & parasols. Good prices & very helpful staff.
Purchased a number of items from Hills H&G and always a good experience dealing with them.
Fabulous product range, reasonable prices , helpful happy staff
The showroom is well laid out and has plenty of excellent quality items to choose from. The staff are friendly, helpful and informative and not pushy. We strongly recommend Hills if you’re after any new garden furniture and/or accessories.
Unfortunately the table I ordered was broken in transport. Hills customer support responded very quickly and I received a replacement table next day after I had provided photo evidence.
Fantastic customer service. Thank you!
Exceptional turn around time from.point of ordering to delivery. Im yet to open the boxes but it appears very well packed.
Quick response to initial enquiry and delivered as promised
Highly recommended. I ordered some artificial bamboo and palm plants and my order came the next day. The quality is superb and all look very realistic. I will definitely be ordering again.
Great showroom, guys really helpful in the showroom. Delivery guy great and our furniture is amazing!! Thanks.
Gentleman in the shop was extremely helpful & honest ! We won't be going anywhere else for our garden requirements . The delivery guy did great job & was very polite.
Good selection helpful staff. Fantastic delivery they unpacked everything and put the furniture in place and took all the packing away.
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