Hiplok Reviews 905

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Quality product which will hopefully live up to its anti-grinder expectations. The dust cover / reminder is a bit gimmicky, and I still think an alarmed disc lock adds to the deterrent.

Rated 5 out of 5 stars

Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had... See more

Rated 4 out of 5 stars

This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was a... See more

Rated 1 out of 5 stars

DXF lock is useless for practical use. It is so short that you can not include the rear wheel which is standard security advice. Additionally it is so small that you can't even lock the bike to cert... See more

Company details

  1. Bike accessories store

About Hiplok

Written by the company

At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.

Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.

We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.

The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.

VISIT OUR WEBSITE CONTACT US


Contact info

4.1

Great

TrustScore 4 out of 5

905 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I recently purchased a Hiplok bike…

I recently purchased a Hiplok bike lock, and I couldn't be happier with my decision. As someone who's passionate about cycling, finding a reliable and secure lock was essential, and Hiplok exceeded my expectations. The design is not only sleek and stylish but also incredibly sturdy, providing me with peace of mind every time I lock up my bike. What sets Hiplok apart is their dedication to innovation and customer satisfaction. Plus, their customer service team went above and beyond to answer all my questions and ensure I made the right choice. I wholeheartedly recommend Hiplok to any cyclist looking for a top-notch bike lock that combines style with security.

3 January 2024
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Reply from Hiplok

Thanks for leaving us a review, we really appreciate all your kind words and are so happy to here we could help and that your lock is giving you that much needed peace of mind. Happy cycling!

Rated 5 out of 5 stars

Really easy ordering and very

Really easy ordering and very, very swift dispatch and delivery. Plus, the product received was manufactured to a high standard. I would use this manufacturer/retailer again

17 January 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you've been happy with our service and your new product. We really hope your lock is giving you the peace of mind you need!

Rated 5 out of 5 stars

Lock it great

Lock it great, I trust it to keep my bike safe. It's very heavy. Chain is too short to use on my bike in the wild but works great at home securing multiple.

25 January 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really happy to hear you're happy with your new lock and glad this is giving you that much needed peace of mind.

Rated 5 out of 5 stars

Love my Ride Shield+

Love my Ride Shield+. Keeps my new car clean and protected. 5 star!

3 January 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really happy to hear you're loving your Ride Shield!

Rated 5 out of 5 stars

I bought two d-locks

I bought two d-locks, two chains and a wall anchor. All strong, easy to use, and so far effective :-)

13 November 2023
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Reply from Hiplok

Thanks for leaving us a review, we're very glad to hear you're happy with all your new locks!

Rated 5 out of 5 stars

Safe & secure

The wall mount is strong & it’s reassuring to know the bikes have some decent security

20 January 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you're happy with your new ANKR!

Rated 5 out of 5 stars

Mountain bike security products

Great range of security products suitable for mountain bikes all competitively priced and recognised by Insurance companies as providing good theft resistance

6 January 2024
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Reply from Hiplok

Thanks for leaving us a review, we're very glad to hear you're happy with our range of products and we do hope you're loving your new lock!

Rated 5 out of 5 stars

Fantastic product

A lock that can survive an angle grinder. Quick prompt delivery, what more can you ask for?

20 December 2023
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Reply from Hiplok

Thanks for leaving us a review, we're so glad to hear you're happy with your new lock! Happy Cycling!

Rated 4 out of 5 stars

Big lock

Easy to order ,quick delivery

5 February 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really happy to hear you've been happy with the delivery and we hope you're loving your new lock!

Rated 5 out of 5 stars

Products are great and shipped in a…

Products are great and shipped in a timely manner. My 11yr old has no issues with using the combo or key to unlock the pad.

5 February 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you're happy with your locks and the delivery!

Rated 4 out of 5 stars

Easy to order

Easy to order, good updates and delivery.

19 January 2024
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Reply from Hiplok

Thanks for leaving us a review, we're very glad to hear you were happy with our ordering process and we do hope you're loving your new lock!

Rated 5 out of 5 stars

Super nice team!

Super nice team! Had to return a chain, they made it super easy and reimbursed fast.

5 February 2024
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Reply from Hiplok

Thanks for leaving us a review, we're so glad to hear you found the returns process easy and we're really happy to help!

Rated 1 out of 5 stars

Product didn't ship

I placed the order in November, the confirmation email says "we'll notify you as soon as it ships”. I never got got my item nor the notification email about the shipping.
It's been so long that I almost forgot that I have purchased it. My order number #65397

14 November 2023
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Reply from Hiplok

Thanks for leaving us a review, we're very sorry to hear you didn't receive your order.

Your order was shipped on November 14th and initially out for delivery on the 16th, though something must have happened in transit as the last scan was from the 17th and this states 'awaiting delivery'. This isn't typical so we'll be highlighting this issue with the courier. We will send you an email now with details on arranging a replacement.

We're sorry for any inconvenience caused by this.

Rated 5 out of 5 stars

Can't vouch for the efficacy of the…

Can't vouch for the efficacy of the lock as it has yet to be tested by a thief. I do enjoy the design as it feels very sturdy and looks great. Delivery was quick.

4 February 2024
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Reply from Hiplok

Thanks for leaving us a review, we're glad to hear you're happy with your new D1000!

Rated 5 out of 5 stars

Hiplock It's well-made I love it I…

Hiplock It's well-made I love it I bought it for my bike MT 07 I'm not worried anymore if my bike gets stolen.

4 February 2024
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Reply from Hiplok

Thanks for leaving us a review, we're so happy to hear you're loving your new D1000 and that this is giving you that much needed peace of mind!

Rated 5 out of 5 stars

Great quality and design

Great quality and design, reasonable prices, great applicability

4 February 2024
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Reply from Hiplok

Thanks for leaving us a review, we're very glad to hear you're happy with your new lock!

Rated 4 out of 5 stars

The delivery and ease of using the…

The delivery and ease of using the website was great, added bonus to get a discount at the checkout for some of the mini anchors was definitely a good sweetener.

The anchors work great and were simple to install obviously they haven’t been tested against scum bags and I hope it never will but at least they add to the security.

The wheels mounts are good but I do find with the large volume MTB tyres we have if the bikes are knocked at all they pull out a bit to easily, so thinking we might need to get something to tie them into the mounts as well which is another cost but the bikes are my pride and joy so they’re worth it.

1 December 2023
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Reply from Hiplok

Thanks for leaving us a review, we're glad to hear you've overall happy with your new locks! We also appreciate the feedback as well, it helps us know what to work on in the future. For larger tyres we'd recommend using something extra like our Z LOK, Z LOK COMBO or something similar just for that extra stability!

Rated 5 out of 5 stars

Solid high grade material

Seems a good solution with the D1000 for extra security.

15 November 2023
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you're happy with your new X CHAIN!

Rated 5 out of 5 stars

It's easy to carry the hiplok

It's easy to carry the hiplok. After a few experimentations with tightness, I've found that the lock becomes quite light around my hips. It makes it much faster to get on and off my bike. This has made my daily commute much more convenient.

It doesn't look like anyone has tried to steal my bike since I started using it, so it seems to be an effect theft deterrent for where I live.

I'm skeptical about the durability of the plastic clip. I imagine the plastic will become brittle in 15-20 years, since that's been my experience with other objects made of similar material. I know I have a high standard for durability, so it doesn't effect the good review I'm leaving. However, I figure I'll mention it because it contributed to my hesitation to purchase the hiplok.

17 January 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you're loving your new lock! We also really appreciate your feedback, all feedback really helps us know where we can make changes going forward!

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