We were drinking here for the evening and got cut off for absolutely no reason. Not drunk or loud just a group from Ireland out to enjoy their time away. We won’t be returning as this is absolutely un... See more
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Absolutely disgusting on joining i never got my welcome bonus, it says on first deposit no need for a code & you will be credited with 100% money match & free spins & now there saying i never opted... See more
Feels incredibly untrustworthy. The roulette ball somehow speeds up after slowing down and it jumps and darts and skips somehow, the motion doesn't look natural at all at the end of the spin. Es... See more
Another Fantastic visit to the Hippodrome Casino London! Special mentions to the following staff: Inspectors Guy, Sebastian, James(Jimmy) ,Anna, Ryan, Grace , Jane For their Impeccable courtesy, Kind... See more
Company details
Information provided by various external sources
The Hippodrome Casino is an established cornerstone of West End life. The biggest & busiest casino in the UK, we are also London’s most popular entertainment venue, welcoming millions of visitors since opening in 2012.
Contact info
Cranbourn Street, WC2H 7JH, London, United Kingdom
- 0207 769 8888
- info@hippodromecasino.com
- hippodromecasino.com
1.6
Bad
92 reviews
Hasn’t replied to negative reviews
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Just received a text from my daughter…
Just received a text from my daughter and friend who have gone to see the magic mike show to say they were charged £32 for two single gin and lemonades………absolutely scandalous!!!!!!!!!!😡😡😡
12 August 2022
Unprompted review
I am disgusted by the attitude and…
I am disgusted by the attitude and behaviour of this casino I said to the bouncer why leaving the casino will your remember me as I left to get food but my mum inside the casino had my Id he said yes I was denied entry to the casino after he has just told me I would be aloud back in as I need my Id knowing full well he just let me out then a group of about 15 white girls walked straight in with no id needed and I said to him how come you just let every single one of them in but not me after you just allowed me to leave and said I would be aloud back in he didn’t have an answer discrimination at it’s finest I was on my sisters hen and they ruined it customer service is non existent in this place if you look a certain way in 2022 this shouldn’t stilll be happening also that night they didn’t allow my 3 mixed race friends in after they had paid £100 a ticket to see magic Mike saying they was too drunk and clearly hadn’t drunk a drop of alcohol yet
2 August 2022
Unprompted review
slightly seedy. it's a casino, 24 hr open, so...
things have not changed inside, still slightly seedy. very nice staff though. want to see the rooftop, though.
15 May 2022
Unprompted review
James did not let us in he was rude and…
James did not let us in he was rude and was very strict in letting people in. If there were not rich he didn’t like them.
22 January 2022
Unprompted review
Had a fab birthday meal & drinks here!
Had a fab birthday meal & drinks here!! a Big thank you to all the team for making it special.
16 September 2020
Unprompted review
A big thank you to Paul for making me…
A big thank you to Paul for making me so welcome and counted at Hippodrome
Thank you so much for your generosity, my belated birthday present, as you so kindly put it
We enjoyed the dinner
29 November 2019
Unprompted review
Totally awful
Awful customer service, not interested in their customers at all. Part of betway, stay clear of this company
11 September 2019
Unprompted review
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