hireskipbins.com Reviews 

2,576
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Hire skip bins called to state I was over the weight limit (invoiced at 5000kg) when I queried them on the phone they tried to state it was 2.5 tonne only, to which I sent them a screenshot of th... See more

Rated 1 out of 5 stars

The worst experience ever, pay extra to talk to people at least you can call. I ordered a skipbin for 2 days, but it’s been 3 weeks no one take the responsibility, I emailed them so many times, nothi... See more

Rated 4 out of 5 stars

Second time we've used this provider and we are happy with the service in general. Only concern was with the pick up of the bin which was located on a paved driveway. The driver loaded another full... See more

Rated 1 out of 5 stars

Ordered skip for my daughter who has 6 children and needed help with excess waste she overloaded skip rather than knock on door and ask for extra money to cover costs or send email with bill was $30 f... See more

Company details

  1. Waste-Management Service
  2. also in
  3. House clearance service

Information provided by various external sources

We are THE best choice for skip bin hire. Comparing skip bin suppliers to find you the lowest price. Instant quote, book online, money back guarantee!


Contact info

2.0

Poor

TrustScore 2 out of 5

3k reviews

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2.0

All reviews

(2,576)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

The Skip from Phantom was put to me as…

The Skip from Phantom was put to me as the cheapest available. It turned out to be the most expensive due to the maximum weight of 495kg (?) compared to 2 tons with Aussie Skips. The excess was $65 for every 100kg compared to Aussie with $150 for a ton. The Bin was a rust bucket with two sides of the bottom completely rusted out - not suitable for any sand/soil or bricks. The driver could not get away quick enough. Delivery and pick-up were late with no communication. I have asked twice for a receipt of the excess fee and am still waiting. I have now been told that invoices are on
ly issued on Fridays - fingers crossed.

6 April 2022
Rated 2 out of 5 stars

Poor experience with bin hire

I hired the bin online to be drooped the next day. The bin didnt arrive so called office to be told that the person who was to drop bin had hurt himself. I understand things happen but noone let us know orcommunicated. I was told they woukd ring me back and this did not happen. I had to ring again to find out what was happening.
The bin finally arrived a day later but the driver put the bin at the top of my driveway blocking my garage so I could not put my car away. The instruction was to put the bin on the grass on the lawn near the road. How hard is it to follow written instructions. This was definitely not a good experience at all with this company. Not professional as they dont communicate or follow simple instructions

31 March 2022
Rated 3 out of 5 stars

Bin hire

Despite ordering early, I was told my requested time was not able to happen. I asked for a delivery between 8 and 9 am, they were late!!
I told them them they could pick up the bin after 3.00pm on the Friday, they turned up approx 3 hours early. When my wife spoke to driver he was rude and abrasive to her and would not speak to me when my wife range me.
As far as I am concerned I will NEVER use these people again, and I will tell my friends to stay away from them too!!!

17 March 2022
Rated 1 out of 5 stars

You quoted me for

You quoted me for. 4m bin and delivered a 2m bin and then left the overflow in a persons driveway without approval. Called the company and got told it’s my problem. Worst customer service ever

16 March 2022
Rated 1 out of 5 stars

Delivery happened on time

Delivery happened on time. Pick up was a day later than committed to. The office never pick up the call when enquiring as to when pick up would happen. So when the office did pick up the phone to confirm a pick up time it happened 24hrs after the time I was promised. The experience with the provider of the bins was frustrating. Poor communication Ange poor service.

14 March 2022
Rated 4 out of 5 stars

Great online booking and great bin…

Great online booking and great bin prices. Kept me informed an supplied detailed booking info.
The only thing that let them down is that the bin was a couple of hours late, which I was advised of by the deliver depot, other wise good service and would recommend them for bin hire.

11 March 2022
Rated 5 out of 5 stars

No 1 service

Easy to order. Delivery on time. Very competitive prices. Definitely will use them again

10 March 2022

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