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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the Luca-S floss and embroidery kits, noting their excellent standard and affordable prices. People frequently highlight the swift processing, dispatch, and delivery services, often receiving their orders earlier than expected. However, some customers also noted issues with their orders, including receiving incorrect product sizes or colors. There were also instances where delivery took longer than advertised, with some people experiencing significant delays and a lack of communication regarding their order status.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the beautiful... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of threads, kits,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the quick and simple ordering... See more

Price

Consumers find price to be positive. Many reviewers highlight the excellent and competitive prices, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received all the goodies in no time at all, beautifully packaged in the Luca's box looking like a box of chocolates :) It was even more pleasing to see the lovely affordable projects I chose to c... See more

Rated 5 out of 5 stars

I've been shopping with HobbyJobby pretty much since they started trading and have never had a bad experience with them. Their kits are excellent quality and the own brand Luca-S floss is perfection,... See more

Rated 5 out of 5 stars

All good, swift processing and dispatch, delivery speedy and product was great price and quality. Didn’t know this company before but will definitely order from again when needed, thank you

Rated 5 out of 5 stars

My order said pre order and at the time I didn't notice. After a week I emailed to see if they could give me a date as im a slow stitcher and wanted the kit for a present to stitch for my aunt. Sarah... See more


Company details

  1. #7 of 7 best companies in Needlecraft shop
  2. #94 of 125 best companies in DIY Store
  3. #52 of 55 best companies in Arts and Crafts Shop
  4. #17 of 17 best companies in Yarn store

Written by the company

""HobbyJobby" is a recent and constantly expanding store. We address a wide audience, both beginners and cross-stitch professionals; but above all to those who love handicrafts. Do not let the emotion of your hobby go off! We ensure the constant supply of crafts to our audience and bring new items daily.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fab experience

Fab experience. Was very quick at sending out my Nurge hoops. Well packed and came in eco friendly packaging. It was made from recycled materials and can be recycled again. An added plus.
Hoops are great and I love their colour. Will certainly buy from hobbyjobbies again.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful kits

Beautiful kits , so many out there to choose, to be honest, I get carried away:) ,nicely packed, will definitely buy again, will have to start sewing my stash first. 🥰

4 January 2025
Rated 5 out of 5 stars

Perfect!

Well packaged items. No fuss transaction and fast delivery. Great service and products, will use again and highly recommend.

4 January 2025
Rated 3 out of 5 stars

product is fine. customer service needs tweaking

Ordering is easy and it dispatched quickly. Unfortunately this time some items were missing from the order (it was a big order tbf) but going through the website's contact form didn't seem to get me anywhere. Eventually I found an actual email address (through the account/orders section) by the poor people the other end got my snotty self, because it was message number three or four nearly 2.5weeks after the initial order. They dealt with it and sent me most of the missing items. I gave up on the final one.

The products are fine. I get the impression this is a small company and you should still use them and support small businesses! This was probably a rare occurrence and I feel bad leaving an average review but the customer service side of the website needs tweaking. The web chat seems set to be in German, for example, despite the company being based in the UK.

25 November 2024
Rated 4 out of 5 stars

The moment you walk in

The moment you walk in, you're enveloped by a sense of camaraderie among fellow crafters. The variety of yarn available is astonishing—everything from hand-dyed skeins to specialty fibers that I had never seen before.

I was particularly impressed by the staff’s willingness to assist. They took the time to chat with me about my knitting journey and provided recommendations that perfectly matched my skill level and preferences. It’s rare to find such a personal touch in retail nowadays.

It was a fantastic opportunity to meet other local knitters, share ideas, and even collaborate on projects. The atmosphere is incredibly welcoming, and I felt inspired by the creativity around me.

26 November 2024
Unprompted review

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