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HobbyJobby Reviews 264

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TrustScore 4.5 out of 5

4.4

Needlecraft shop
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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the Luca-S floss and embroidery kits, noting their excellent standard and affordable prices. People frequently highlight the swift processing, dispatch, and delivery services, often receiving their orders earlier than expected. However, some customers also noted issues with their orders, including receiving incorrect product sizes or colors. There were also instances where delivery took longer than advertised, with some people experiencing significant delays and a lack of communication regarding their order status.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the beautiful... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of threads, kits,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the quick and simple ordering... See more

Price

Consumers find price to be positive. Many reviewers highlight the excellent and competitive prices, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received all the goodies in no time at all, beautifully packaged in the Luca's box looking like a box of chocolates :) It was even more pleasing to see the lovely affordable projects I chose to c... See more

Rated 5 out of 5 stars

I've been shopping with HobbyJobby pretty much since they started trading and have never had a bad experience with them. Their kits are excellent quality and the own brand Luca-S floss is perfection,... See more

Rated 5 out of 5 stars

All good, swift processing and dispatch, delivery speedy and product was great price and quality. Didn’t know this company before but will definitely order from again when needed, thank you

Rated 5 out of 5 stars

My order said pre order and at the time I didn't notice. After a week I emailed to see if they could give me a date as im a slow stitcher and wanted the kit for a present to stitch for my aunt. Sarah... See more

Company details

  1. #7 of 7 best companies in Needlecraft shop
  2. #94 of 125 best companies in DIY Store
  3. #52 of 55 best companies in Arts and Crafts Shop
  4. #17 of 17 best companies in Yarn store

Written by the company

""HobbyJobby" is a recent and constantly expanding store. We address a wide audience, both beginners and cross-stitch professionals; but above all to those who love handicrafts. Do not let the emotion of your hobby go off! We ensure the constant supply of crafts to our audience and bring new items daily.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Beware returns cost 30% of purchase price

Difficult review - quick service but needed to return the yarn as colour not suitable. PLEASE BE AWARE the company retains 30% of the purchase cost if the goods are returned - no other yarn companies I've used do this. I will not be purchasing from them in the future.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Love this company!!

I live in the USA and it is so hard to find Anchor embroidery floss, we mainly have DMC. I found a headless horseman cross stitch pattern that was made for Anchor embroidery floss, I know you can convert the colors to DMC and get pretty close but I wanted to get the colors that it was ment to have as this is going to be a gift for my boyfriend. I was so happy when I found this companies website, it had all the colors I needed and was very reasonably priced. I was also very happy that even tho this company was outside the USA the shipping was extremely fast. Next time I get a pattern that calls for Anchor embroidery floss I'll definitely be ordering from here again!!! 😁

29 October 2024
Rated 5 out of 5 stars

Recommended, recycled plastic packaging

My order was correct and came at a good time so thank you! I am not keen on the smelly recyled plastic packaging. Hopefully you will find a way to use biodegradable packaging : ).
I would order from hobby jobby again if I can find rowan yarn as the Drops splits often, not hobby jobbys fault though.

25 October 2024
Rated 1 out of 5 stars

No response to customer emails

I don't want to be leaving a 1 star review as what arrived did so quickly and was as expected. However, only half of what I ordered arrived and they are not responding to my emails.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

very quick delivery

Ribbon yarn delivered very quickly. First time used hobbyjobby will use again. But not so sure about ribbon yarn! The constant untwisting driving me mad!!

24 September 2024
Rated 1 out of 5 stars

I ordered three free patterns

I ordered three free patterns. They were delivered at once but when I opened the pdf files NO KEY WAS INCLUDED NOR ANY FLOSS COLORS OR COLORNUMBERS. I have no use of the charts if I don't know what colors or key are included. Really bad. I have emailed and after 24 hrs I still have no answer from Hobbyjobby.

17 September 2024
Unprompted review

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