Hobby Recreation Products Reviews 

274
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Horrible, just horrible service. I never received my order. I was told to check with the postman, check with the post master, check with all the neighbors for my missing package. When I go to t... See more

Rated 1 out of 5 stars

HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me a... See more

Rated 1 out of 5 stars

It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away peo... See more

Company replied

Rated 1 out of 5 stars

I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to g... See more

Company details

  1. Hobby shop

Information provided by various external sources

Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more. HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve. Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.


Contact info

1.1

Bad

TrustScore 1 out of 5

274 reviews

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No recent history of asking for reviews

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1.1

All reviews

(274)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy shopping and quick delivery.

I would like to thank you for sending me exactly the parts that I needed. My wife just bought me the lighthawk aero, and I quickly found out that you cannot fly in - 40° weather which is quite common here in Winnipeg Manitoba Canada. I know that I will be ordering more parts, and of course new toys. Once again thank you for your quick response.

9 February 2013
Unprompted review
Rated 4 out of 5 stars

Bad order experience made better by good customer service

I placed an order for several parts based on the availability of a body for my SC10B. I ordered other parts to take advantage of the freight policy. The following Monday a customer service agent emailed me that their stock numbers were not correct but that the remainder of my order would be shipping. I sent him back a reply to cancel the order and that I would reorder once the bodies were in. Any other time this would have been a problem, but to my surprise he credited back my account and said he would notify me at a later date. It's hard enough to deal on the computer but it's nice to know that companies are still out there that have customer service and people that are pleasant to work with. Thanks and I look forward to hearing from you so I can place my order and see how the rest of the transaction goes through.

28 January 2013
Unprompted review
Rated 5 out of 5 stars

Great prices and service

Have a great selection of RC parts. Some of the best prices on the internet. Quick and reliable shipping. Highly recommend doing business with them.

15 January 2013
Unprompted review
Rated 5 out of 5 stars

Great prices, good customer service

Mammoth had the Servo's I was looking for in stock and at the best price I found on the internet.... add that to the fact that they offer free shipping over $75, and it was a great overall shopping experience. Shipping was very quick to boot.

12 January 2013
Unprompted review
Rated 4 out of 5 stars

Great shop with a great inventory!!!

Mammoth hobbies is my priority hobby shop and get most of my parts from them as they have incredible customer service and prices.
I do reccomend to try and get different shipping options (ups, usps). As sometimes the shipping options are quite expensive for small objects

8 January 2013
Unprompted review
Rated 4 out of 5 stars

Good service, but a bit confusing.

After placing my order I received an email saying the item was no longer available. I was confused because I didn't know if that meant my order was canceled or what. Because of the Christmas holiday I didn't have time to contact Mammoth immediately, and then on Dec. 29 my mailman knocked on the door with a package for me. It was too late for Christmas, but my grandson didn't care. He was thrilled, but some people might have already bought a replacement. In the future, when they run out of an item, perhaps an email to ask if the item is still wanted before shipping it out? In my case, it was great...fast and in good condition. Someone else might not have been so happy.

31 December 2012
Unprompted review

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