Hobby Recreation Products Reviews 

274
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Horrible, just horrible service. I never received my order. I was told to check with the postman, check with the post master, check with all the neighbors for my missing package. When I go to t... See more

Rated 1 out of 5 stars

HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me a... See more

Rated 1 out of 5 stars

It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away peo... See more

Company replied

Rated 1 out of 5 stars

I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to g... See more

Company details

  1. Hobby shop

Information provided by various external sources

Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more. HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve. Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.


Contact info

1.1

Bad

TrustScore 1 out of 5

274 reviews

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No recent history of asking for reviews

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1.1

All reviews

(274)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best.

I will definitely recommend this company to everyone in the re community. They have everything you need from kits, engines, servos tires you name it. The shipping is very fast I received my items in 2 days. I highly recommend.

26 March 2014
Unprompted review
Rated 5 out of 5 stars

Great price and customer service!

The price was significantly lower than other stores selling the same item. I had some question on shipping that was answered immediately. Thanks for the great deal and customer service.

22 March 2013
Unprompted review
Rated 5 out of 5 stars

Overall I am very pleased with with the professional manner and speed in which my order was handled and delivered to me!

Out of all the different companies I've done business with on the internet over the years. I would have to say Mammoth Hobbies is the most hassle free place I've ever had the pleasure of dealing with. I was also amazed at the how quickly I received my order. I have already recommended you to several of my friends and look forward to doing more business with you myself in the future...........JWH

19 March 2013
Unprompted review
Rated 5 out of 5 stars

Easy to Understand web site, and super fast shipping.

The MammothHobbies web-site was easy to understand, and find the right products to meet my needs. I am a long time model builder and MammothHobbies allows me to take my craft to the next level. After ordering, you receive your items, virtually, before the paint dries. I will be a long term customer from this point on, and appreciate a company that values thier customers. Hats off to MammothHobbies. Thanks guys.

17 March 2013
Unprompted review
Rated 4 out of 5 stars

Had it when no one else did

Had the product when no one else did, shipping was a little high but acceptable, to a little longer to receive than I like but again acceptable, all in all not a bad deal at all.

16 March 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic will order from again

It was great service they had forgotten to send me a tracking number but when I emailed them they emailed me back in less then 4 hours with my tracking number. Product was here next day

15 March 2013
Unprompted review
Rated 3 out of 5 stars

Outdate Website

I ordered a hop-up shock kit for my Savage XL, and a few days later I received an email stating the part was on back order. My money was refunded, no big deal, right?

With so many online companies out there offering the same part you would think you would offer potential customers a discount for an error on your behalf.

With that being said, I ended up paying more for the same part from another site which had the part in stock.

Customer ID# 1663
Order Number is 2382, placed 03/02/2013 at 10:55PM

11 March 2013
Unprompted review
Rated 2 out of 5 stars

"In Stock" but "Out of Stock"

I was very excited to learn that Mammoth Hobbies had an RC truck from my childhood and that it was priced to sell! I'm speaking of the Tamiya LunchBox. As I did my research Mammoth Hobbies had the best price. And, according to the website, had a LunchBox (qty:1) in stock. So I placed the order, I believe on a Friday. On Sunday I receive an email telling me that there was a mistake and that Mammoth Hobbies did not have the LunchBox in stock. What a bummer! I wasn't mad, just very disappointed! I had a full refund come Monday. Luckily my local hobby store had one in stock and I had a coupon so I paid only $3 more that what I could have gotten it for from Mammoth. I just enjoy saving money. No harm no foul. I just checked Mammoths website right before righting this post, and it shows that the LunchBox is in stock (qty:1) ... so obviously there stock tracking system is not working correctly. I would call Mammoth and speak to a live person to verify inventory quantities in question prior to ordering anything again from them.

25 February 2013
Unprompted review
Rated 5 out of 5 stars

Fast shipping. Fast customer service response.

This was my first order from Mammoth and I couldn't be happier. They shipped very fast and when I had a question about my order, I received a response to my email inquiry in just a few hours. Will be ordering from them again!

24 February 2013
Unprompted review

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