Horrible, just horrible service. I never received my order. I was told to check with the postman, check with the post master, check with all the neighbors for my missing package. When I go to t... See more
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HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me a... See more
It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away peo... See more
Company replied
I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to g... See more
Company details
Information provided by various external sources
Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more. HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve. Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.
Contact info
2034 s 3850 w, 84104, Salt Lake City, United States
- 800-860-3709
- contact@hobbyrecreationproducts.com
- hobbyrecreationproducts.com
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Received 4 days after order
Hobby Recreation Products was the only site I could find with the Tiger Thunder Victoria r/c sailboat in stock. Ordered it Thursday and received it on Tuesday ! Very happy with purchase and it got here sooner than promised. Thank You
Great people to buy from...
There nothing else to say but, I was pleased with My purchase and will buy from Hobby Recreation Products again in the future. Thanks
very bad
I ordered spazstix paint, didn't get a reply to my emails for ages like a week was realy upset then they said they can't post paints out international.
Could not be happier with my purchase. Perfect!
I deal with a lot of companies and there are times when things do not go so well. This was NOT one of those times. I could not be more happy with the speed of shipping or delivery of the product I ordered, and the customer service was second to none. Trinity, was most helpful in meeting my needs and request. A+++ all around the board. Shopping at HRP was a plus for me and I am sure I will be back again in the future!
Purchase of parts for TT E700 V2
Parts are more costly than Hobby shops for reason, but I had a big problem with paying two to three times more for shipping of small parts even with USPS.
Customer service is not available most of the time.
one of the the best
Good site had no problem finding what I was looking for and had it here within 6 days from when I ordered with free shipping
No choice...
I would by elsewhere if I had a choice but it seems this is the only place to buy parts for my Team C trucks that I can get shipped to Canada. Being the only place to buy you would think that all items are stocked all the time but of course this is not the case. I have been waiting over a month to see new stock on some items. Add to that that the shipping prices are completely outrageous and the shipping process takes way too long for what we are expected to pay. Unfortunate because there are a lot of good products here but I wont spend the amounts on shipping that are required.
Terrific service, great to be able to get spare parts
It took less than a week to get the spare parts for my Flipside quadcopter. Shipping was cheap. The website worked well. Kudos.
My experience
Shipping was really good and paying was easy, my only complaint and I think that this would make a huge diffrence is the search engine. It is hard to find parts for specific kits unless you have a part number. I would suggest that under each vehicle there is a link to all parts and upgrade parts for that specific vehicle.
Great company! Fast Shipping!
Both orders shipped very fast!
Very happy. Will continue to buy from HRP.
super fast accurate order
I ordered my order on Thursday, and Saturday it was waiting outside my door. Everything was correct, very happy with my purchase.
I love this company! Always fast shipping and great customer service.
Happy on how everything was handled.
Delivery was prompt and merchandise was in good shape.Happy how things went.
Great product and service
I would recommend this company to anyone they were fast and a great price plus they gave me a $10 off coupon for my next purchase and the shipping was cheap and very fast !!!!!!!!!
i am very happy with my order and the quick service to get it to me
great service my order was complete tracking service was the best I would order again from this company
I really appreciated my first experience,with this merchand,I recommand to do business with them
Every thing arrived in perfect condition,the stock were exactly as shown on their web site,,,,shipping has been quick,,,no delay,,,,,,I ll surely,order again in future ,,,thanks
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