Hobby Recreation Products Reviews 

274
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Horrible, just horrible service. I never received my order. I was told to check with the postman, check with the post master, check with all the neighbors for my missing package. When I go to t... See more

Rated 1 out of 5 stars

HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me a... See more

Rated 1 out of 5 stars

It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away peo... See more

Company replied

Rated 1 out of 5 stars

I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to g... See more

Company details

  1. Hobby shop

Information provided by various external sources

Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more. HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve. Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.


Contact info

1.1

Bad

TrustScore 1 out of 5

274 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(274)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Received 4 days after order

Hobby Recreation Products was the only site I could find with the Tiger Thunder Victoria r/c sailboat in stock. Ordered it Thursday and received it on Tuesday ! Very happy with purchase and it got here sooner than promised. Thank You

6 February 2015
Unprompted review
Rated 1 out of 5 stars

very bad

I ordered spazstix paint, didn't get a reply to my emails for ages like a week was realy upset then they said they can't post paints out international.

17 January 2015
Unprompted review
Rated 5 out of 5 stars

Could not be happier with my purchase. Perfect!

I deal with a lot of companies and there are times when things do not go so well. This was NOT one of those times. I could not be more happy with the speed of shipping or delivery of the product I ordered, and the customer service was second to none. Trinity, was most helpful in meeting my needs and request. A+++ all around the board. Shopping at HRP was a plus for me and I am sure I will be back again in the future!

17 January 2015
Unprompted review
Rated 2 out of 5 stars

Purchase of parts for TT E700 V2

Parts are more costly than Hobby shops for reason, but I had a big problem with paying two to three times more for shipping of small parts even with USPS.
Customer service is not available most of the time.

13 January 2015
Unprompted review
Rated 5 out of 5 stars

one of the the best

Good site had no problem finding what I was looking for and had it here within 6 days from when I ordered with free shipping

12 January 2015
Unprompted review
Rated 2 out of 5 stars

No choice...

I would by elsewhere if I had a choice but it seems this is the only place to buy parts for my Team C trucks that I can get shipped to Canada. Being the only place to buy you would think that all items are stocked all the time but of course this is not the case. I have been waiting over a month to see new stock on some items. Add to that that the shipping prices are completely outrageous and the shipping process takes way too long for what we are expected to pay. Unfortunate because there are a lot of good products here but I wont spend the amounts on shipping that are required.

9 January 2015
Unprompted review
Rated 4 out of 5 stars

My experience

Shipping was really good and paying was easy, my only complaint and I think that this would make a huge diffrence is the search engine. It is hard to find parts for specific kits unless you have a part number. I would suggest that under each vehicle there is a link to all parts and upgrade parts for that specific vehicle.

29 December 2014
Unprompted review
Rated 5 out of 5 stars

super fast accurate order

I ordered my order on Thursday, and Saturday it was waiting outside my door. Everything was correct, very happy with my purchase.

11 December 2014
Unprompted review
Rated 5 out of 5 stars

Great product and service

I would recommend this company to anyone they were fast and a great price plus they gave me a $10 off coupon for my next purchase and the shipping was cheap and very fast !!!!!!!!!

22 November 2014
Unprompted review

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