Hobby Recreation Products Reviews 

274
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Horrible, just horrible service. I never received my order. I was told to check with the postman, check with the post master, check with all the neighbors for my missing package. When I go to t... See more

Rated 1 out of 5 stars

HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me a... See more

Rated 1 out of 5 stars

It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away peo... See more

Company replied

Rated 1 out of 5 stars

I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to g... See more

Company details

  1. Hobby shop

Information provided by various external sources

Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more. HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve. Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.


Contact info

1.1

Bad

TrustScore 1 out of 5

274 reviews

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No recent history of asking for reviews

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1.1

All reviews

(274)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Totally satisfied with my experience!

Great product from a great company. Super fast shipping. Esc is amazing. Totally kicks butt with my castle creations mamba max. Very easy to program, looks awesome and performs great. After a full ,Hardcore run with my 4s lipos, esc is still cool. I can't wait to try it with a 6s. Would highly recommend this esc to any and everyone.

18 November 2014
Unprompted review
Rated 2 out of 5 stars

Shipping problems from poor website interface

The prices here are reasonable, and would have been perfectly fine if the order had worked out.

I chose the shipping option for 2-day delivery because I was in a hurry and this was one of very few sites offering the option.

Two days later I received an email telling me my order was cancelled because they do not offer expedited shipping on the item in question.

It would be great for future customers to simply remove that option from the drop down menu in the ordering process. Had I not been able to select the unfulfillable shipping option, I wouldn't have lost two days on the item I needed.

28 October 2014
Unprompted review
Rated 5 out of 5 stars

great

The service was very good and the shipping was very fast great work and thanks.

24 October 2014
Unprompted review
Rated 1 out of 5 stars

False advertising!

The HRP/ Team C website was showing a promotion on the main page. I placed an order using that promo code i got order confirmation and money was taken from my account. The next day they email me to say they have canceled my order and will not honor the promo that is running on their website. They claim the promo had ended even though it was still on the main page and the code worked. if it had truly ended my order should not have gone through and since it did they should have honored it.

21 October 2014
Unprompted review
Hobby Recreation Products logo

Reply from Hobby Recreation Products

There was a window of 7-8 hours where the Video Game Trade-In promo was still live after the new Oktoberfest promotion began. These promotions were not meant to run concurrently, so this incident was an unfortunate coincidence. We would like to extend an additional 10% discount on top of the highly aggressive Oktoberfest pricing to them for the inconvenience.

Rated 4 out of 5 stars

Super fast shipping, great product, but....

I purchased a couple sets of AKA Impact pre-mounts. Fantastic tires! Good pricing. The shipping was extremely quick and accurate.
The selection of products that were availible was a little lacking. Pemounts with yellow wheels, out of stock, Mugen ECO bodies out of stock, and a few other items out of stock:(
It would have been nice to have the shipping details emailed to me when the products shipped.
Overall a good experience.
E

18 August 2014
Unprompted review
Rated 5 out of 5 stars

Great hobby store A+++

This is a great hobby store I would recommend them to anyone. Great prices fast shipping great customer service.

12 August 2014
Unprompted review
Rated 5 out of 5 stars

Awesome!

Easy to use website. Found what I was looking for quickly and using the checkout was fast. Received my order in three days. Wow!

4 August 2014
Unprompted review
Rated 5 out of 5 stars

WHAT TO DO IF THE INSERTION FAILS

Hey Bub, I had a hard crash last week and cracked the landing skids on my small heli, yea sure I was upset cause I hadn`t finished playing around with some of my toys. It was really simple to get back up and flying, just had to place my order with Hobby Recreation and three days later the new skids were in the mailbox. Pretty easy huh? Get on their site this evening and I betcha they have the motor you need.

15 July 2014
Unprompted review

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