Holden Group Reviews 

Helpful, friendly and flexible about booking my service.

This was my first contact with the company as I had purchased my Volvo from another dealer in Cheshire.
Very impressed with organising my MOT so efficiently.

Very polite and competent. Easy to book my service, and courtesy car.

After speaking with Lisa for the first time I can only say that she was very professional, polite and helpful. I've never had anything but good experiences at Holden KingsLynn, previously from Downham Market.

A buying process made easy from first enquiry to picking the car up.
Stuart Dunleavy for Holden Kia in Norwich was perfect to deal with and helped us with the process in a friendly, zero pressure manner.
I have no hesitation in recommending Holdens to friends and family.

Had to phone and arrange a service and mot staff were very helpful and polite and booked my service and arranged courtesy car for me to get home.

Had a phone call to arrange for service for my Volvo. Time and date arranged to suit for when I could get it there and another vehicle supplied to get me home again while it is being serviced. Very polite on phone

Had a reminder from Holden's that my car was due its first MOT. The email gave me a direct number to contact. Spoke to Ron Eskdale who was extremely polite and helpful. He efficiently got my car booked in for its service and MOT. Brilliant service.

Samantha Fuller provided excellent customer care, booking my car in via email and responding promptly.

The friendly and professional Lisa at Holdens soon made a convenient booking for my car to be serviced. The call was answered quite quickly. My questions were well answered from my vehicle’s service at the dealers. The appointment cost, length of time required, and other details were all discussed and a suitable date and time agreed and verified by email. I could not ask for a more friendly and efficient answer to my request.

Spoke to Matthew Buttle re queries on a car I had recently bought from Holden. He was very informative and helpful - excellent customer service

I telephoned Holden to make an appointment for my first service for Kia Sportage. Ron introduced himself and remembered me from previous visits as always he was polite and did his job politely and efficiently.

Response to the the phone call was quick, no waiting in queue. The call handler was very helpful resulting in the booking being made for a very convenient time. Overall very good Booking process.

Lisa Henry
at Holden Norwich a very helpful, friendly and professional customer care hub advisor.
Arranged date by telephone for our car to be serviced and have its MOT. before we go on holiday, also arranged collection of car from our home address, as we have had in previous years

Stuart was helpful from the moment I walked into the Kia showroom
Thank you so much - I love my new car

Phoned Ron today to book in for an MOT. He could not have been more helpful and sent me an email to confirm the booking and the timings.

Excellent service from Honda yet again!

Sam at the Kings Lynn Garage was a fantastic salesman.
Very polite and not pushy towards myself and my wife.
We did look around other garages but Sam at Holdens was very helpful.
Would definitely recommend.
Well done Sam

Holden have always been highly professional, customer focussed and extremely helpful. Matthew Buttle is no exception he was really helpful in his advice, pointed out slite info needed and helped with advice on infomation required and I received the date andtime I required my service. Great chap.

Lisa Henry was a very efficient and, also friendly representative of the company when I phoned to book a car service. She found a date that fitted my needs and offered suggestions regarding the service eg loan car, booking a time slot, etc. She processed my records quickly and knew which service was required and how much extra I would need to pay on top of my service plan.