Had 3 deliveries for home meal service. Despite tracking info being updated on courier website hours before delivery on delivery date, despite uploading image of my front door and letterbox and despitetracking location being correct by satellite of my house . 3 times I had my delivery from hds in Perth w.a get it wrong. Shame I possibly have to leave ndis meal provider because of an I ferior transport company not hard toget it wrong street , address , unit should be easy. Thanks Anmol time to go tospecsavers or learn to read a map

They didn’t turn up the first day. Five stars for engineer who was very competent who fitted a new dish on third day. Beware these guys know how to charge £490 for a new dish which took 2 hours to fit 😳

I had an odd fault on my system where I was getting the message "your sky + HD box isn't getting a satellite signal"
This was only on some channels and yet others were fine.
I booked a same day appointment with HDS and big thanks to engineer Darren who soon found an obscure fault with my sky dish.

Ignored my online booking and didnt turn up. Their landline doesn't work either.

I booked online for my elderly Father to have an engineer to visit to fix a signal problem. He chose an afternoon appointment, 1pm-4pm on Thursday.At 4.30pm on Thursday, I rang the company to ask if they were still coming. I was told that as no-one had answered the phone when they rang they wouldn't be coming today. I was told we could book in for tomorrow, Friday, morning, so I agreed but told the lady not to ring before they came as Dad would be in and he doesn't always hear the phone if he's in the garden. 12.30pm Friday I ring again only to be told again they didn't get an answer to their phone call so wouldn't be coming out today but we could have the first appointment Monday morning! I told them not to bother. Totally useless.

Installation not complete, supposed to come next day didn't turn up. Waited in two days didn't turn up,no reply to e mails still waiting. Rubbish service

After being cancelled on three times by a supposed 'same day' service, we decided to give HDS a go instead. I booked online late Monday afternoon for a Tuesday morning appointment. Had a representative call me the next day to confirm the appointment, tell me the name of the gentleman who would be doing the work, and what time he was expected.

Colin arrived at the agreed-upon time, assessed the wall we wanted to mount the TV on and then left to get the necessary bracket. The service centre called to confirm the cost and get my approval before he continued work. Once I confirmed, he came back and had the TV mounted in no time.

Quick, professional, great communication. Everything the other company we tried lacked! Admittedly, the price was a little dear but after the runaround we had prior to this, we were just happy to have the TV mounted!

Can 100% recommend HDS and would use them again

Made a booking. Heard nothing until 10 minutes before the appointed time to be told they weren't coming and were cancelling the appointment

Never turned up. Waited in all afternoon.
Had to call them to find out where they were. Got offered an appointment at a different time (in a 3 hour window again..) which got declined.

Use SG Aerials - give you a 1 hour slot, turn up bang on time, really pleasant chap who does an ace job.

Diabolical Service.
Booked an appointment for next day online , was given a slot between whatever and 1pm and would be contacted an hour before arrival. At 2.30 pm I got a call saying the engineers couldn’t make it did I want to rebook for the next day. I agreed but wasn’t happy.
The next day I decided to move furniture around to make it easier for them. It got to 2pm again and still hadn’t heard anything so decided to call. They said my call was still active and they would get to me as soon as they could. An hour or so went by and they called again saying they wouldn’t be able to make it again, I was fuming!
I’ve wasted a lot of time and money waiting around for these clowns. Disgusting service , if you could leave no stars , I would!!

Booked an appointment on Friday morning and didn't show, rebooked for Monday and still didn't show despite phoning several times. Wouldn't have been so bad if they could have at least had the courtesy to let me know. I personally wouldn't touch this company

They turned up over half hour late for a survey to fit an aerial. The fitter did not believe me that to get to the back of the house you have to go around the house and refused to go as there were stinging nettles. The mincer then said he had to go to his van where he dove off. Next thing I know is the office ring to say they cannot gain access to the back of the house so won’t be quoting for the job. If that is their resolve I don’t want them to do the job. Bunch of cowboys who clearly only take the easy jobs on as a few nettles clearly would and did floor them. Oh well move on to the next. All to get her now, “I’ve never met a nice South African, and that’s not bloody surprising son” Spitting image!

Not what it seems - Searched for a local Aerial company as my mother-in-law had a problem aerial and this company popped up and was local. It says you can book online so I did - except the slot was from 8am-1pm supposedly with a call from an engineer an hour before arrival. I didn't get an email confirmation so chased by phone 3 days before, and I seemed to be on the system. The day of the appointment - nothing - chased 30 mins before the 1pm deadline to be told that they had no idea whatsoever if anyone would turn up before 1pm. I asked if anyone was coming out that day - "No idea" was the answer. Far from professional and I challenged why they bother having a booking system at all!

Just after 2pm I get a call from someone saying "Are you in tomorrow?" I guess their expectation is that you would book a slot in the faint hope of someone honouring you by turning up and then randomly suiting themselves. Very poor attitude of the people fielding the calls who clearly didn't care either.

I'd already booked elsewhere by 2pm that day - this was one of the worst customer experiences I've had in a long time.

I'm not convinced this is anything but marketing fluff fronting a one man band - terrible!

My last review was for a different company but I’m not sure how to remove it

Let me down 2 days on the trot and ring you after the appointment was due then can't guarantee the next day

Complete rubbish service

First class. Very helpful. The technician Spencer was very helpful and definitely new his job. Very happy with the service. Thanks Spencer 👍

Collected vent fan from local Screwfix branch on the motif of ordering.

Initial contact by telephone … 5 STARS for Engineer - brilliant …. ADMIN- poor
I opted NOT to give email address because some company's collect & sell on email addresses , hence Junk Mail .. Was told not a problem they could post the invoice receipt for £262.80 . They had my address so the engineer could attend … Engineers came Tuesday 28th April 26 … I have completed the online contact form now on 2 occasions simply chasing my receipt .. Still NO receipt to date ....

Telephoned asking for a quotation but they will not give a quote over the phone they want to come an inspect the location then give you a quote then proceed with the work. I explained I wanted to know the cost of an aerial to help me make a decision on switching TV service provider. Explained the cost of the aerial is integral to me making an informed decision. Not prepared to quote until I have chosen who is my TV provider. Didn't even say they would inspect, quote and then I can make an informed decision.