Great service. Rang to confirm when arriving. Polite and tidy fitter. Will def recommend.

Excellent quality service thanks

Really pleased with all staff who have helped solve my television repairs Jake the engineer informed every step what he was doing and hiw we was going to resolve the problem.

I contacted the company yesterday regarding a Sky satellite problem. Stuart was here today at midday, did the job for a very reasonable price, was honest, polite and professional. I will use again. Give Stuart a bonus. He's an excellent and capable ambassador for the company.

Fast efficient friendly service, very informative and helpful. Great service would highly recommend.

The engineer arrived as promised and I was given a price before the work commenced. I am very happy with his work. That price was more than the figures on the internet.

Offered to come out on Thursday, then rang and said Friday, rang again and said be out Saturday morning. Rang again and said would I be in on Monday. Worst customer service I have ever received . They did not seem very apologetic to have cancelled 3 times.

Terrible service. Booked a time slot and they missed it. Booked another time slot the next morning. Failed to confirm an engineer’s timed arrival. From my experience, they are go betweeners and the local telephone numbers go to a central system. When you think you are dealing with a local engineer, you are not.

Jake was very helpful and courteous

With the ease of booking online after my tv aerial fell off in the strong winds at the weekend i booked an appointment for tuesday between 10am and 2pm, no text confirmation as stated online. Got a call at 11.45am to say engineer won't make it today, can he come tomorrow, I am on a weeks holiday from work so ok.
Wednesday, 12.55 phone call, engineers not coming today, are you about tomorrow, no I aren't. OK bye then!!!
After changing arrangements I book online for Thursday, 3rd time lucky, nope another call he's not making it today are you about tomorrow, No, I'm on holiday, I've spent 3 days of it waiting in for you, my aerials hanging off, I have no tv channels.
My impression, they really don't care, if they didn't have available on all the appointments I would have been able to try someone else and could be sorted now

Delayed twice then stopped answering the phone. Never showed up. Call was to repair TV for a vulnerable older lady, which they were made very aware of.

Waste of time booked an appointment 8.00-13.00 got email confirming did not show up wasted morning hanging around

My TV stopped receiving signal from the aerial. I called HDS and an engineer came within a couple of hours (no call out charge). The engineer (Paul) did some diagnostics and explained I needed a new aerial. I then received a phone call from the office with a quote for a couple of different options and was able to negotiate the price. The work was carried out swiftly and neatly and all done within about 4 hours of my initial phone call. Really happy with the service.

Jake came out and very quickly sorted out the problem explaining to my wife and even called me while I was at work to explain the problem ..
Went above and beyond ..
Well done jake ...

Great service from Lee. Very helpful and sorted out my Ariel very quickly. Very happy and would recommend to everyone.

Very helpful and facilitated all my needs .Good interaction explained everything ..nothing too much trouble

Jake / R9321 who relocated our satellite dish was very efficient quick and tidy. Very pleasant chap. Please with service. The only problem is that I found them to be more expensive than other companies. But while he was here quoting it was easier for me rather than having another day off work.

The engineer, Jake, was friendly, knowledgeable did great work and provided excellent advice.

We recently moved into the area and found we had no TV. Signal, so connected HDS late on Monday and their engineer Jake arrived first thing Wednesday morning, quickly diagnosed the problem we agreed on the price and Jake quickly repaired it and had us up and running in no time, he was very professional and friendly and we would definitely recommend this company.
Thank you Jake/E9321