I’ve been carrying these bags for many years (says it all really!) my go to is the Smith the roll pack (25ltr) iits the ideal size for a daily carry and can be over stuffed to accommodate a weekend aw... See more
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Company details
- #33 of 54 best companies in Bags and luggage shop
Written by the company
Millican celebrates conscious travel. Inspired by the open road, we create durable, sustainable bags for those who value simplicity and adventure. Our bags are crafted with a strong commitment to sustainability, making them perfect companions for modern travelers who want both quality and environmental responsibility.
Contact info
1-3 Brixton Road, SW9 6DE, London, United Kingdom
- support@homeofmillican.com
- homeofmillican.com
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Replied to 100% of negative reviews
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Purchased as a gift
Purchased as a gift. Recipient said the small back pack was well constructed, comfortable and easy to use.

Reply from Millican
Nice product and good design- just the…
Nice product and good design- just the right size

Reply from Millican
Great Products That Last. True Environmental Sustainability Impact.
I ordered the "Smith The Roll Pack 15L with Pockets" for the second time in a different color. This time, the bag was indented be a present to a very special person (who by the way is very happy). I was amazed by the quality of the bag, exactly the same as the original bag that I bought ~5 years ago. I love the original texture of the fabric that you use (+ recycled PET use) and would like to see it in all of your products, e.g. the "Core Roll Pack 15L". Finally, I was happy to find a very helpful/polite helpdesk during the shipment tracking. You are a great team and I would like to thank you all.

Reply from Millican
Fuss-free ordering process and a great…
Fuss-free ordering process and a great bum-bag (Fanny-pack) to boot. Build quality is good and made from sturdy, durable material. Surprisingly spacious. Can be worn as both a belt and a sling. Would recommend.

Reply from Millican
I would like to return the product but…
I would like to return the product but to do that I need to log into my account. Unfortunately, I forgot my account password so I requested a password reset email. This e-mail never arrived. Now I will have to waste many hours calling and trying to organise returning and getting a refund for what I bought.

Reply from Millican
amazing product - snail shipping
I love the product Millican has the best in my opinion, European shipping is terrible. Think two to four weeks before shipping is complete. Luckily their customer service is great!

Reply from Millican
True to the brand value and quality of the bag and service.
True to the brand value and quality of their bags, the afterward service for resolving bag defect and how helped has been first class support. Definitely it is reliable and worth their bag for design and everything that comes as described above.
Just to describe how the brand help me apart of the product itself, one of backpack I purchased had defect during the short time usage. Upon contacting to Millican support, it immediately provided support to the best outcome by offering credit to fix or replacement. The selection of replacement option, it was shipped across the oversea. Being customer from other side of the ocean, it is incredible awesome that Millican have provided support as if the distance were not relevant. Kudos.

Reply from Millican
Excellent waist bag
Excellent waist bag. Just right size to fit phone and dog walking lead, treat bag, etc. Waterproof and colourful. Rapid posting.

Reply from Millican
The bag arrived swiftly & it’s being…
The bag arrived swiftly & it’s being put to use as my work bag as it is able to accommodate a 15inch MacBook Pro

Reply from Millican
Great bag - strongly recommend
Great bag (this is my 2nd purchase, other is still going strong after almost 2 years). Emailed after I just missed a deal and they offered the discount anyway, fantastic company to deal with.

Reply from Millican
The products are of great quality
The products are of great quality. Arrived within the estimated time. Would purchase again.

Reply from Millican

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Reply from Millican
Perfect from start to finish
Perfect from start to finish. Excellent delivery service and excellent bag. Thank you very much!

Reply from Millican
Worth the wait.
Shipping to the US took a long time. However, it was worth the wait. I have had several bags from Millican over the years and over their transition as a company. They are still high quality and made from good materials. Nick the Messenger bags have been a great go-to, EDC bag for walking around and for cycling. It holds a lot, has good organization, robust materials, and look cool in all of the colors. (Yes, I have them all). Try them, you will like them.

Reply from Millican
My Smith the Roll Pack showed some…
My Smith the Roll Pack showed some unusual wear marks. I sent it over for repair under the life time warranty but then Millican disappeared from the earth for a bit.
But luckily they are back and with GREAT support. Received a replacement and use that every day since then. Best backpack I have ever owned.
Can only recommend this brand :)

Reply from Millican
Good company and products
The company communicates well with customers. Their products are decent and reliable.

Reply from Millican
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