Homerilla Reviews 

94
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom materials, noting that the fabrics feel durable, look luxurious, and beautifully elevate their living spaces. Consumers also appreciate the user-friendly website, helpful color swatches, and smooth ordering process that makes designing custom window treatments very straightforward and easy. Some reviewers were not happy with customer service and reported frustrating communication issues, unhelpful responses, or completely unresolved order problems. A few other people also felt that managing custom measurements was confusing, while others experienced unexpected product flaws, broken components, or incorrect items arriving.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the gorgeous fabric, accurate... See more

Order

Clients share ambiguous opinions on order processes, with many reviewers praising the easy ordering and... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise the team for being very... See more

User experience

Users describe positive interactions with user experience, highlighting seamless website navigation, helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Drapes are of good quality material n hang nicely. My only negative thought, is that I wish they could be purchased with a liner that does not have the varying degrees of room darkening. The color I s... See more

Rated 4 out of 5 stars

The curtains are absolutely beautiful and exceeded my expectations. Quality is great and packaging was well done. would give it 5 stars however although I received the curtains within about 14 d... See more

Rated 5 out of 5 stars

We had a wonderful experience with Homerilla right from the seamless order point. The website is very easy to navigate and to make your custom elections. Communication and shipping were both very ef... See more

Company replied

Rated 5 out of 5 stars

This experience was great because I was able to first see the color swatches to decide which fabric color would look the best in our space. I love that we were able to customize the size of the curtai... See more

Company replied


Company details

  1. Curtain Maker and Retailer
  2. also in
  3. Window treatment store

Written by the company

At Homerilla, we specialize in creating custom home furnishings, including personalized curtains, shades, and carpets. Our curtains are made from a range of high-quality fabrics such as linen, cotton, silk, and velvet, and come in a variety of styles, including sheer, blackout, and outdoor options. We offer a wide range of customization options, from tailoring the curtains to fit specific measurements to selecting different hanging methods and finishing techniques to suit individual preferences.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(94)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Quality & Great Experience

I’ve had such a great experience with Homerilla! I’ve used them three times now, and I’ve been very satisfied with both their products and their service. Ordering custom-made curtains through their website is easy, and whenever I’ve needed assistance, their team has been very helpful throughout the process.

I love being able to customize the curtains to fit my space, and I’ve been really happy with the quality and feel of the material. The curtains made such a beautiful difference in my home and gave the space the finished look I was hoping for.

Overall, I’m very satisfied with the experience, customer service, and quality of the product. I would definitely use Homerilla again!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality drapes!

We are so happy with our drapes and rod from Homerilla! Custom drapes that only took about 2 weeks to receive, they were packaged well, so when we hung them up there were no discernable wrinkles...amazing! We ordered pleated linen drapes in Sand Beige with 240 blackout lining as these were for our bedroom sliding door...they truly keep the room darkened from early morning sun. We highly recommend these custom drapes from Homerilla!

22 July 2026
Rated 4 out of 5 stars

Overall I had a really good experience…

Overall I had a really good experience with Homerilla. The fabric feels nice and the curtains looked much better once they were hung. Their customer service was also helpful and replied to my questions quickly.
The only reason I’m giving 4 stars is that the color was a little different from what I expected. But I know it’s hard to judge fabric colors from pictures, so I don’t really see that as the company’s fault. The curtains are also just a tiny bit shorter than I expected, but it’s not a big deal.

After this order I even ordered more fabric samples from Homerilla so I can choose the perfect color for the other rooms in my house and match everything better with my interior. I’m happy with my purchase and will definitely order from them again.

22 July 2026
Rated 4 out of 5 stars

Resolve my problem

Although my experience wasn’t perfect because FedEx delivered my package to the wrong address, the seller handled the situation professionally. They responded to my concerns, reviewed the evidence I provided, and decided to issue a full refund. I appreciate that they took responsibility for helping resolve the issue, even though the delivery error was caused by the carrier. Thank you for making things right.

2 July 2026
Unprompted review
Rated 4 out of 5 stars

I bought several rugs from Homerilla…

Homerilla has agreed to replace my rug at no cost.

I bought several rugs from Homerilla and initially loved them, until I washed one of the “washable” rugs which started breaking apart at the seam after the first wash. I sent two emails and never received a response and called the company which just resulted in a full mailbox message.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Stunning semi sheer curtains

I just got my semi-sheer curtains from Homerilla, and I couldn’t be happier. The fabric is absolutely beautiful—it lets in just the right amount of light and gives the room a really cozy, elegant feel. The pinch pleat detail really adds a touch of sophistication. I highly recommend them!

25 June 2026
Unprompted review
Homerilla logo

Reply from Homerilla

Dear,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Satisfied 😊

Satisfied 😊

19 May 2026
Homerilla logo

Reply from Homerilla

Dear,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Highly reco

Good quality for the price, very responsive customer service,

26 May 2026
Unprompted review
Homerilla logo

Reply from Homerilla

Dear,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Beautiful quality custom curtains

I’m very pleased with my curtains from Homerilla. The fabric is beautiful, soft, and airy, and the quality exceeded my expectations. They transformed my space while still allowing plenty of natural light to come through. I’m very happy with the overall look and would recommend them to anyone looking for custom curtains.

12 June 2026
Unprompted review
Homerilla logo

Reply from Homerilla

Dear,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Excellent curtains and even better…

Excellent curtains and even better customer service.

20 May 2026
Homerilla logo

Reply from Homerilla

Dear,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Beautiful curtains of excellent…

Beautiful curtains of excellent quality, crafted from premium materials that bring elegance, style, and an impeccable finish to any space.

19 May 2026
Homerilla logo

Reply from Homerilla

Dear Massiel,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

The curtains are beautiful

The curtains are beautiful, elegant and the craftsmanship is excellent. Gorgeous fabric and they came very well packed.

18 May 2026
Homerilla logo

Reply from Homerilla

Dear Lilliam,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 1 out of 5 stars

Absolutely HORRIBLE BEYOND WORDS…

Absolutely HORRIBLE BEYOND WORDS CUSTOMER SERVICE. I ordered 4 curtains and only two arrived. Not one single person will answer me to rectify this situation. I have tried every single channel to get in contact with the company and to no avail. Never in my life have i had such horrendous customer service. Do not order

4 May 2026
Unprompted review
Homerilla logo

Reply from Homerilla

Dear Samantha,

Thank you so much for sharing your feedback with us. We're truly sorry to hear that the curtain didn't meet your expectations, and we completely understand how you feel.

Upon learning of the issue, we immediately sent you a replacement and offered a discount for your next purchase. You were satisfied with this solution and placed another order for curtains.

You may not have updated your review yet, but we’re glad we could resolve the matter for you.

Best regards,
Homerilla Team

Rated 1 out of 5 stars

Poor Customer Service and Frustrating Experience

I had a very poor and frustrating experience with Homerilla and would not recommend ordering from them.

Before purchasing, I relied on the company’s guidance regarding the appropriate mounting and sizing for bamboo shades. After the order was placed and an issue arose, the company’s position changed and contradicted the guidance I had been given before purchasing. As a result, I was left with a product that did not work as expected, despite following their direction.

What made this experience especially frustrating was the amount of back and forth required just to try to get the issue addressed. I repeatedly explained that my concern was not simply about redesigning or remeasuring, but about the fact that I made the purchase based on Homerilla’s own pre-purchase guidance. Instead of acknowledging that issue directly, the responses continued to redirect me back to redesign or remeasurement options for the same product they later indicated would not fit my windows.

The company only offered a partial refund, which did not feel like an appropriate resolution given the circumstances. When I continued to ask for the issue to be reviewed more thoroughly and escalated, the responses became repetitive and did not address the core concern. Eventually, I stopped receiving meaningful responses altogether.

Overall, this was a disappointing customer service experience with a lot of unnecessary back and forth and no fair resolution. In my opinion, this is a very poor way to handle a customer concern, especially for a custom product where customers are relying on the company’s guidance before placing an order. I would strongly caution others to be very careful before ordering from Homerilla.

18 February 2026
Unprompted review
Homerilla logo

Reply from Homerilla

Dear Jenelle,

Thank you so much for sharing your feedback with us. We're truly sorry to hear that the curtain didn't meet your expectations, and we completely understand how you feel.

According to our records, our customer service team asked you to provide the exact window measurements prior to your purchase so we could recommend properly sized roller shades. However, you didn't share the dimensions and placed the order on your own. After receiving the goods, you found the size did not fit.

We have offered you several solutions, but none were accepted. We are unsure what resolution you are looking for. Please feel free to contact us promptly if you have any preferred solution in mind.

We sincerely appreciate your interest in our products and your valuable feedback. We are committed to providing comprehensive support throughout your home decor journey. Thank you again for your patience and for giving us the opportunity to improve our service experience.

Best regards,
Homerilla Team

Rated 5 out of 5 stars

So perfect for my kitchen!

I received the wrong rugs for my kitchen at first delivery, but Homerilla allowed me to keep those rugs and also sent me the rugs I ordered. While waiting for the correct order to arrive, I went ahead and used the rugs that came first, and I can say for certain that these rugs are not only beautiful, but they are also durable. I'm so pleased that they are washable, but after a month in my kitchen, they never seemed to even get dirty. Well worth waiting for, and I really couldn't imagine asking for more!

20 April 2026
Homerilla logo

Reply from Homerilla

Dear Alice,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Great quality

Great quality , love them

21 April 2026
Homerilla logo

Reply from Homerilla

Dear Gary,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Amazing what Curtains can do!!…

It's amazing what curtains can do to elevate a room. The quality is stellar and I will be ordering curtains for 3 additional rooms. Highly recommend!! Being able to order the color samples was a big help. Love them

4 April 2026
Unprompted review
Homerilla logo

Reply from Homerilla

Dear Pamela,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

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