Drapes are of good quality material n hang nicely. My only negative thought, is that I wish they could be purchased with a liner that does not have the varying degrees of room darkening. The color I s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The curtains are absolutely beautiful and exceeded my expectations. Quality is great and packaging was well done. would give it 5 stars however although I received the curtains within about 14 d... See more
We had a wonderful experience with Homerilla right from the seamless order point. The website is very easy to navigate and to make your custom elections. Communication and shipping were both very ef... See more
Company replied
This experience was great because I was able to first see the color swatches to decide which fabric color would look the best in our space. I love that we were able to customize the size of the curtai... See more
Company replied
Company details
Written by the company
At Homerilla, we specialize in creating custom home furnishings, including personalized curtains, shades, and carpets. Our curtains are made from a range of high-quality fabrics such as linen, cotton, silk, and velvet, and come in a variety of styles, including sheer, blackout, and outdoor options. We offer a wide range of customization options, from tailoring the curtains to fit specific measurements to selecting different hanging methods and finishing techniques to suit individual preferences.
Contact info
United States
- support@homerilla.com
- homerilla.com
4.3
Excellent
94 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Curtains are so well made
Curtains are so well made, shipped with care and came extremely fast. The quality is absolutely amazing and the color goes perfectly!
24 April 2026
Unprompted review
Reply from Homerilla
Dear Pamela,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
Absolutely horrific customer service
Absolutely horrific customer service! Only chatbot. I was messaged I had 12 hours to make adjustment to my order, so I reached out and asked for advice. By the time the chatbot replied, it was too late and I could not make any changes. I was told the order was being created and I couldn’t cancel or refund. Then I asked for tracking on my order, which I was told was then canceled and I was refunded only 50%! Now I’m out a $600 curtain and only give $250 store credit to purchase another. Complete rip off and terrible experience- what is going on?!!!!!! HELP
14 April 2026
Unprompted review
Reply from Homerilla
Dear Megan,
Thank you so much for sharing your feedback with us. We sincerely apologize that our service me failed to meet your expectations, and we fully understand your frustration.
You requested to change the order dimensions three days after placing your order. By then, the order modification period had expired, and the fabric had already been cut and put into production. We presented several solutions, and we ultimately reached a mutually agreed arrangement which you accepted. You stated that you would update your review after receiving the goods, but we have not received any updated review to date. But I'm still glad I was able to help you resolve the issue. Since you haven't contacted us since then, that means you're pretty satisfied with the product, right?
We sincerely appreciate your interest in our products and your valuable feedback. We are committed to providing comprehensive support throughout your home decor journey. Thank you again for your patience and for giving us the opportunity to improve our service experience.
Best regards,
Homerilla Team
Absolutely love our new curtains!
Absolutely love our new customized curtains! They make our bedroom feel like a hotel room. We chose to do a headboard of curtains & went with 100% blackout! We sleep so well now!
31 January 2026
Reply from Homerilla
Dear Kari,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
Absolutely love Homerilla!
Absolutely love Homerilla! We have their curtains throughout our whole house and they’re my absolute favorite. Also have their wool rug and the quality is amazing! Great customer service and quick turn around time! Would definitely recommend.
6 April 2026
Unprompted review
Reply from Homerilla
Dear Nicole,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
Ordered my curtains March 11
Ordered my curtains March 11. Wanted to get my curtains up before Easter, but that won’t happen. If you order expect delays and to wait about a month. Won’t recommend.
18 March 2026
Reply from Homerilla
Dear Yvonne,
Thank you so much for sharing your feedback with us. We sincerely apologize that the lead time for your curtains failed to meet your expectations, and we fully understand your frustration.
The system clearly displays the estimated production and shipping time when you place your order. We offer standard and expedited shipping options, and we can upgrade your shipping service at your request.
We truly regret that you have had an unpleasant shopping experience. And we sincerely appreciate your interest in our products and your valuable feedback. We are committed to providing comprehensive support throughout your home decor journey. Thank you again for your patience and for giving us the opportunity to improve our service experience.
Best regards,
Homerilla Team
Reply from Homerilla
Dear,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
High quality made to order curtains drapes
This was my second time ordering curtains-drapes from Homerilla. The drapes are so well made from high quality material. The fabric color matched the book swatch perfectly. The packaging is done so you have no wrinkles. They are ready to hang up upon arrival. Shipping was a few weeks which I expected and was not a problem since they are made to order. The drapes from this company are worth the wait. You get exactly what you ordered. Will be purchasing from Homerilla again.
18 March 2026
Reply from Homerilla
Dear Kat,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
These Curtains Completely Transformed the Room
Absolutely love these Windsor Jacquard Hunter Green Floral Blackout Curtains 🤍 The quality is exceptional — the fabric feels thick, heavyweight, and very high-end.
The Hunter Green color is rich and beautiful in person, and the subtle floral jacquard pattern adds the perfect amount of texture without overwhelming the space. They hang so nicely and instantly made the room feel more polished and complete.
You can really tell these are well-made custom drapes, and they elevated the entire look of the room. So happy with this choice — highly recommend!
27 March 2026
Reply from Homerilla
Dear Julia,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
These drapes are gorgeous
These drapes are gorgeous! A bit of a pain getting them to clear through customs, but after waiting they arrived and are perfect.
19 January 2026
Reply from Homerilla
Dear Kelly,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
One star
One star. This custom curtain was a huge disappointment. The craftsmanship is poor, the measurements are inaccurate, and the final look hanging up is nothing like the product images. The fabric feels cheap, the stitching is sloppy, and there are obvious flaws in the details. I expected higher quality from a custom product, but what I received was just terrible—utterly not worth the price. Not recommended.
25 February 2026
Unprompted review
Reply from Homerilla
Dear Khánh,
Thank you so much for sharing your feedback with us. We can't find your name or order in our backend system, nor do we have any record of prior inquiries. Please contact our customer service email if you need further assistance: support@Homerilla.com
Best regards,
Homerilla Team
Bad Customer Service
The curtains I ordered were cut too narrow and my windows are not fully covered as a result. I used the website's online tool to discern the correct width for each panel (then proceeded to add about 6 inches to each on my own accord), yet every single panel came too narrow. I reached out to the company for assistance and it's been weeks of "send us videos" "send us pictures" "talk to this other team member" etc. At the end of the day they are offering to replace the curtains at 75% cost, which is ridiculous as I paid a lot of money for them. Additionally, there's no reason to assume they will arrive correctly this time and I could be out another several thousand dollars. If I could go back in time, I would work with a local, custom curtain designer. This experience has been both disappointing and a massive waste of time.
2 stars because the fabric quality is nice - though not as luxurious as I imagined.
12 March 2026
Unprompted review
Reply from Homerilla
Dear Sarah,
Thank you so much for sharing your feedback with us. We're truly sorry to hear that the curtain didn't meet your expectations, and we completely understand how you feel.
Your review only shows your name, so I can't find the specific order. Could you please provide the order number so I can check the records?
Best Regards,
Homerilla Team
I ordered custom curtains from…
I ordered custom curtains from Homerilla because of the good reviews I read. They did not disappoint. It took 2 weeks even though it said it could take up to 20 weeks. They were packaged well, they unfolded well. They were few of defects, hung easily, and look beautiful. They were exactly what I asked for. I would highly recommend based off of my experience.
16 February 2026
Unprompted review
Reply from Homerilla
Dear Jennifer,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
The upgrade you need!
I recently got the Homerilla Lille Linen curtains in Sand Beige (50x100), and I’m honestly impressed! They arrived quickly and well-packaged, and the fabric feels soft, high-quality, and lightweight, giving my room such a cozy, airy vibe.
17 February 2026
Unprompted review
Reply from Homerilla
Dear Haydee,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
Amazing experience!
This experience was great because I was able to first see the color swatches to decide which fabric color would look the best in our space. I love that we were able to customize the size of the curtains to fit our larger window. Curtains were delivered on time and so easy to hang up!! They are beautiful and elevate our space but still make it feel cozy.
19 January 2026
Reply from Homerilla
Dear Sarah,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
Beautiful curtains
It took a little while to get them but they were perfect and beautiful well made and good quality. Totally worth the money I spent. AND THEY LOOK AMAZING IN MY HOME!!!!!
19 January 2026
Reply from Homerilla
Dear Dyan,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
All custom-made items are meticulously crafted exclusively to your personalized specifications and undergo rigorous quality inspections at every production stage. As a result, their completion time will be longer than that of mass-produced goods.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
Great value
18 November 2025
Reply from Homerilla
Dear Gabriele,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
Absolutely beautiful curtains
Absolutely beautiful curtains - they feel and look designer. I appreciate the ability to fully customize them as well. Very solid investment.
19 January 2026
Reply from Homerilla
Dear,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
Good product but took forever to come
Good product but took forever to come. Almost a month.
19 January 2026
Reply from Homerilla
Dear Riv,
Thank you so much for your review and for choosing our custom-made products! All our custom items are fully crafted to your exclusive requirements with strict quality checks at every production step, which is why they take longer to finish than mass-produced products. We sincerely apologize that your experience with the lead time didn't meet your expectations.
For your reference, our standard custom production process typically takes 10-15 working days in total (Processing Time: 6-9 Business Days, Shipping Time: 5-7 Business Days).
We are already working on optimizing our production scheduling and process coordination to shorten the custom lead time, and we will also keep all customers updated on the progress of their orders throughout the whole process for greater peace of mind.
If you have any after-sales questions or needs at all, please feel free to contact us anytime! we will do our utmost to assist you!
Best regards,
Homerilla Team
Garbage Quality
I purchased 13 fabric roman shades from this company. Every last shade has snapped/broken (the clips and/or the suspension system). Their customer service is the worst. They are no help. I spent a ton of money on these and they have all broken within a single year. Unbelievable. Do not waste your money.
31 January 2026
Unprompted review
Reply from Homerilla
Dear Laura,
Thank you so much for sharing your feedback with us. We're truly sorry to hear that the shades didn't meet your expectations, and we completely understand how you feel.
According to our records, our customer service team proactively reached out to you and proposed multiple solutions after receiving your inquiry, but we did not receive confirmation from you regarding any of the options. Additionally, we sent several follow-up emails that went unanswered, which may have been due to email delivery issues. To ensure you receive the information successfully, our team has resent the solutions to your email address. We kindly ask that you check your inbox again (including the spam folder).
We sincerely appreciate your interest in our products and your valuable feedback. We are committed to providing comprehensive support throughout your home decor journey. Thank you again for your patience and for giving us the opportunity to improve our service experience.
Best regards,
Homerilla Team
I absolutely love homerilla the quality…
I absolutely love homerilla the quality is amazing.
29 August 2025
Reply from Homerilla
Dear Erika,
We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.
Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!
Best regards,
Homerilla Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.