Homerilla Reviews 

94
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom materials, noting that the fabrics feel durable, look luxurious, and beautifully elevate their living spaces. Consumers also appreciate the user-friendly website, helpful color swatches, and smooth ordering process that makes designing custom window treatments very straightforward and easy. Some reviewers were not happy with customer service and reported frustrating communication issues, unhelpful responses, or completely unresolved order problems. A few other people also felt that managing custom measurements was confusing, while others experienced unexpected product flaws, broken components, or incorrect items arriving.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the gorgeous fabric, accurate... See more

Order

Clients share ambiguous opinions on order processes, with many reviewers praising the easy ordering and... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise the team for being very... See more

User experience

Users describe positive interactions with user experience, highlighting seamless website navigation, helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Drapes are of good quality material n hang nicely. My only negative thought, is that I wish they could be purchased with a liner that does not have the varying degrees of room darkening. The color I s... See more

Rated 4 out of 5 stars

The curtains are absolutely beautiful and exceeded my expectations. Quality is great and packaging was well done. would give it 5 stars however although I received the curtains within about 14 d... See more

Rated 5 out of 5 stars

We had a wonderful experience with Homerilla right from the seamless order point. The website is very easy to navigate and to make your custom elections. Communication and shipping were both very ef... See more

Company replied

Rated 5 out of 5 stars

This experience was great because I was able to first see the color swatches to decide which fabric color would look the best in our space. I love that we were able to customize the size of the curtai... See more

Company replied


Company details

  1. Curtain Maker and Retailer
  2. also in
  3. Window treatment store

Written by the company

At Homerilla, we specialize in creating custom home furnishings, including personalized curtains, shades, and carpets. Our curtains are made from a range of high-quality fabrics such as linen, cotton, silk, and velvet, and come in a variety of styles, including sheer, blackout, and outdoor options. We offer a wide range of customization options, from tailoring the curtains to fit specific measurements to selecting different hanging methods and finishing techniques to suit individual preferences.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(94)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!!

Amazing quality, perfect size and color, professional packaging, and fast delivery

19 December 2025
Homerilla logo

Reply from Homerilla

Dear Babak,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Beautiful drapes.

Drapes are beautiful and the memory folding or whatever that's called, really made them hang nicely from the git go.

23 December 2025
Homerilla logo

Reply from Homerilla

Dear Misty,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Great quality drapes

18 December 2025
Homerilla logo

Reply from Homerilla

Dear Victor,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

I am very happy with my two purchases

I am very happy with my two purchases. The curtains look great! I needed some help during the buying process and got it.

18 December 2025
Homerilla logo

Reply from Homerilla

Dear Iris,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 1 out of 5 stars

Cheap fabric

I ordered new curtains for my living room and was hoping for the best considering I didn’t see them in person, but was reassured when they claimed to accept returns. I received the curtains and they were bad. The color was not as pictured, quality of the fabric was cheap and the hooks made of plastic. Don’t spend your money here! They also lie about accepting returns.

24 November 2025
Unprompted review
Homerilla logo

Reply from Homerilla

Dear Jennifer,

Thank you so much for sharing your feedback with us. We're truly sorry to hear that the curtain didn't meet your expectations, and we completely understand how you feel.

According to our records, our customer service team proactively reached out to you and proposed multiple solutions after receiving your inquiry, but we did not receive confirmation from you regarding any of the options. Additionally, we sent several follow-up emails that went unanswered, which may have been due to email delivery issues. To ensure you receive the information successfully, our team has resent the solutions to your email address. We kindly ask that you check your inbox again (including the spam folder).

We sincerely appreciate your interest in our products and your valuable feedback. We are committed to providing comprehensive support throughout your home decor journey. Thank you again for your patience and for giving us the opportunity to improve our service experience.

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Highest quality and looks

The curtains and sheets I ordered are beyond all expectations. They’re literally 1/10 the price of local draperies that I had quoted. I couldn’t be happier.
Quality, looks, feel and performance are all top notch

18 November 2025
Homerilla logo

Reply from Homerilla

Dear Christopher,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 1 out of 5 stars

No 30day satisfaction guarantee

As with most curtains, you add in the amount of fullness you need. However, with the ripple fold, it says it automatically adds 200% with the vague description on the website I was forced to reach out to customer service in which I asked explicit questions like what size do I need to order and I was told I need to order a specific size and then if I ordered it as a pair I would get two panels at that size. What I got was two panels at the length that I put into the site. The vague description on the site is very misleading. Alternatively, I reached out to customer service once I received my order notified them of the issue and send screenshots and they called the chat report. They then only offered me to pay 140% for replacement that is because they would not authorize a return on the initial order nor any credit back through rounds of customer service messages, I am baffled that they can only give me the sales price on a new order although they have a 30 day satisfaction guarantee my issue is unresolved even though I’ve offered fair mediations. I would be very careful ordering the ripper fold because if you encounter any issues, they are not willing to work with you or correct the issue.

8 December 2025
Unprompted review
Homerilla logo

Reply from Homerilla

Dear Jonathan,

Thank you so much for sharing your feedback with us. We're truly sorry to hear that the curtain didn't meet your expectations, and we completely understand how you feel.

According to our records, our customer service team proactively reached out to you and proposed multiple solutions after receiving your inquiry, but we did not receive confirmation from you regarding any of the options. Additionally, we sent several follow-up emails that went unanswered, which may have been due to email delivery issues. To ensure you receive the information successfully, our team has resent the solutions to your email address. We kindly ask that you check your inbox again (including the spam folder).

We sincerely appreciate your interest in our products and your valuable feedback. We are committed to providing comprehensive support throughout your home decor journey. Thank you again for your patience and for giving us the opportunity to improve our service experience.

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Quality products from Homerilla

Quality products that make an impressive statement and elevates any room. Easy to use website with step-by-step instructions for measuring and ordering our drape panels and motorized shades. Have ordered twice from Homerilla. They also have great customer service for questions or concerns with a quick turnaround and issue resolution. Quality, quality, quality products. Homerilla doesn't disappoint.

10 November 2025
Unprompted review
Homerilla logo

Reply from Homerilla

Dear Vera,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 4 out of 5 stars

High quality product, arrived on time. Well done.

High quality product. All was great except I am missing one plastic clip. Can you resend?

18 November 2025
Homerilla logo

Reply from Homerilla

Dear Oscar,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

We immediately arranged for the replacement of the missing plastic hooks, and we have confirmed with you that you have received them. We hope this hasn't ruined your overall experience with us.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

These curtains are perfect and look…

These curtains are perfect and look beautiful in any space; highly recommended!

15 November 2025
Homerilla logo

Reply from Homerilla

Dear Oscar,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Beautiful products and so fast

Beautiful products and so fast. I have already ordered my second set of drapes. The drapes are perfect, great lining, easy to hang, measurements were perfect!

29 October 2025
Homerilla logo

Reply from Homerilla

Dear Degreen,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Best decision ever!!🤩

Can’t wait to swap all my window treatments with Homerilla Drapery and Shades. Received their Lille Linen Ivory White Curtains and I can’t be more happy with the quality and the texture. Absolutely recommend this to anyone to looking to elevate their space in a budget.

1 October 2025
Homerilla logo

Reply from Homerilla

Dear Devasenah,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Beautiful

These Homerilla curtains are absolutely beautiful The quality is excellent the fabric feels durable and elegant, adding a cozy and sophisticated touch to my space. Highly recommended

8 November 2025
Homerilla logo

Reply from Homerilla

Dear Glenny,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

very useful

The product setup is very easy. It's great that it has a solar panel. I can control it however I want with the remote control. It's very high quality.

15 October 2025
Homerilla logo

Reply from Homerilla

Dear Clara,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Great quality

Curtains exceeded my expectations. were very heavy and thick. I ordered the extra thick lining and the blackout chenille. they looked great right out of the box, not wrinkled, perfectly trained. would buy again and recommend for other people.good value for a custom curtain. If they were any heavier they'd break my Traverse rods.

5 November 2025
Unprompted review
Homerilla logo

Reply from Homerilla

Dear Gray,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

I recently received my latest order of…

I recently received my latest order of custom drapes from Homerilla, and once again, the quality exceeded expectations. The fabric feels substantial yet soft, and the fit is absolutely perfect, you can tell each piece was made with care.
Their attention to detail, from the stitching to the packaging, is so consistent across every order. These panels instantly elevated my space and tied everything together. Highly recommend if you’re looking for well-made, custom curtains that actually look and feel luxurious.

4 November 2025
Homerilla logo

Reply from Homerilla

Dear Jo,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Easy Choice

Easy Choice
I could get custom drapes for my windows at a reasonable price and fast delivery. The drapes were just as described. I wanted some light so I ordered unlined. They were easy to hang and the adjustable hooks make it very easy to get just the right length. Will use Homerilla again!

21 October 2025
Homerilla logo

Reply from Homerilla

Dear Nancy,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 1 out of 5 stars

Based on the information on the website…

Based on the information on the website I thought the color of the sheers would be more white, but they are more like beige taupe and therefore, the color is more like light brown sugar. They don’t work in my space and they are not returnable because the Website description says “white beige” and that’s what the label on the panels say as well. I did not want white white and I didn’t want beige. I wanted more of a warm white that didn’t have a yellow undertone.

20 October 2025
Homerilla logo

Reply from Homerilla

Dear Audrey,

Thank you so much for sharing your feedback with us. We're truly sorry to hear that the curtain color didn't meet your expectations, and we completely understand how you feel.

According to our records, our customer service team proactively reached out to you and proposed multiple solutions after receiving your inquiry, but we did not receive confirmation from you regarding any of the options. Additionally, we sent several follow-up emails that went unanswered, which may have been due to email delivery issues. To ensure you receive the information successfully, our team has resent the solutions to your email address. We kindly ask that you check your inbox again (including the spam folder).

We sincerely appreciate your interest in our products and your valuable feedback. We are committed to providing comprehensive support throughout your home decor journey. Thank you again for your patience and for giving us the opportunity to improve our service experience.

Best regards,
Homerilla Team

Rated 5 out of 5 stars

Excellent Quality

We had a wonderful experience with Homerilla right from the seamless order point. The website is very easy to navigate and to make your custom elections. Communication and shipping were both very efficient. We ordered both curtains and customs cushions for our outdoor patio set and they were absolutely amazing! You can tell that a lot of care and pride go into creating each piece. The cushions were firm, the fabric soft and the hidden zipper was a really nice detail. We highly recommend!

29 September 2025
Homerilla logo

Reply from Homerilla

Dear Kathryn,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

Rated 5 out of 5 stars

The curtains are so beautiful and well…

The curtains are so beautiful and well made. We absolutely love them!

4 November 2025
Homerilla logo

Reply from Homerilla

Dear Erika,

We're thrilled to receive your feedback! Every word you share gets our full attention, and your encouragement keeps us smiling for days. Our top priority is to make sure you're completely satisfied with both our products and services.

Thank you for your support of Homerilla, we'll keep striving to do even better. We hope you'll think of us again for your next curtain purchase. Wishing you all the best!

Best regards,
Homerilla Team

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