Home Teeth Whitening Reviews 

413
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast and efficient delivery, often receiving their orders quickly and with good communication regarding tracking. A significant number of people found the products effective and authentic, noting positive results and genuine items that met their expectations. Reviewers frequently highlight the ease of ordering and the timely arrival of their purchases, making the process straightforward. However, some customers also noted significant dissatisfaction with customer service interactions. People often report unhelpful responses, difficulty obtaining refunds or replacements, and issues with order resolution when problems arose. Concerns were also raised about product authenticity and quality, with some reviewers questioning the genuineness or effectiveness of items received. Additionally, several customers experienced problems with incomplete or undelivered orders, leading to frustration.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing concerns about authenticity and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers reporting very quick delivery... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some expressing satisfaction with quick... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing concerns about receiving... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service, often describing it as shocking,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This is my order number [Order #119049] (20 November 2025) I made my order on 20th November and received immediate confirmation with delivery times stated 5 to 7 days. For the last 4... See more

Company replied

Rated 2 out of 5 stars

Bought the crest whitening strips. I’m not convinced they are legit, the font on the packaging is blurry and unprofessional looking. Expected them to come in original packaging but they didn’t. Can se... See more

Company replied

Rated 2 out of 5 stars

I bought a five syringe kit from them after dentist work. The first and second syringe were blocked for some reason and just spurted all the gel out. I contacted customers services and they want evide... See more

Rated 2 out of 5 stars

Bubbles in syringe, syringe so stiff that cannot be dispensed evenly leading to wastage. Syringes not even full. Disappointed


Company details

  1. Teeth whitening service

Written by the company

We do not use TrustPilot for our reviews, to view our reviews where every customer is invited please go to https://www.reviews.io/company-reviews/store/www.hometeethwhitening.com as we do not invite customers to review on here.


Contact info

2.8

Average

TrustScore 3 out of 5

413 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(413)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Company.

Excellent Company.
Prices really competitive.
A great choice of products.
Quick delivery.
What more could you wish for?!
Very happy.
Will continue to purchase from "Home Teeth Whitening!"

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Would recommend - great teeth whitening strips, simple to use and can really see the difference with just a few uses. Get a discount when you sign up which is great too, and quick delivery.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

The Crest 3D Luxe Whitening Strips are…

The Crest 3D Luxe Whitening Strips are easy to use and deliver noticeable results quickly. My teeth looked visibly whiter with minimal sensitivity. Highly recommend! Noticeably whiter from the 1st use.
Very quick delivery. 10 out of 10 recommend!

12 December 2024
Unprompted review
Rated 5 out of 5 stars

The best

Speedy delivery. Fantastic choice of authentic products at a very good price. Will 💯 re order.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

My favourite whitening strips

The only teeth whitening strips out of many I have tried that actually work, and they work really well! They don’t make my teeth sensitive and results are pretty quick and clear. The white lasts and can be easily maintained with more strips every now and then, love these!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Quality experience

I have ordered many products and have always found that they arrived on time, are a good price and after sales are very helpful. I would recommend

23 January 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Order from this company

Although they confirmed my order had arrived it hasn’t . I have chased and had no positive reply.
Just emails saying it was sent.
Very disappointed as not sure what to do from here.
They said the GPS stated it had arrived but we have had nothing. Very unprofessional and uncaring . We would not have been chasing if it had been received .

29 December 2024
Unprompted review
Home Teeth Whitening logo

Reply from Home Teeth Whitening

Hi Maria,

Royal Mail confirmed this as delivered with a photo of the item being posted through the letterbox of your front door and with the GPS scan being directly on your property.

Rated 5 out of 5 stars

Crest Professional Effects White strips

I'm now on my 2nd box of 'Crest Professional Effects White strips 3D LUXE - 40 Strips Retail Box' - good price, reliable courier used and the product doesn't disappoint - can definitely tell the difference in whiteness of teeth, especially on photos!
Order number 1385459

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Quick Delivery and Amazing Results!

I recently tried a teeth whitening product from this website, and I couldn't be happier with the results! The process was easy to follow, and I noticed a significant difference in just a few days. The product is gentle on my teeth, and I love how bright my smile looks now. Highly recommend checking it out if you're looking for an effective teeth whitening solution!

26 August 2024
Unprompted review
Rated 3 out of 5 stars

Speedy delivery but rubbish whitening…

Speedy delivery but the whitening strips I ordered had no effect on my teeth.

1 December 2024
Unprompted review
Home Teeth Whitening logo

Reply from Home Teeth Whitening

Dear Rosie,

I am sorry to hear about your whitening results, these reviews are to review the company service only. You can review the products also if needed. Would it be at all possible to amend the review? Also please contact support@hometeethwhitening.com regarding your results as we may have advice for you.

Rated 5 out of 5 stars

Fantastic Customer Service

I haven’t tried the whitening strips yet so will update on those later but I wanted to write a review as there was an issue with my order not arriving. When I enquired about this I was answered almost immediately, a lovely customer service rep called Jessica, she sent the tracking information. The product still hadn’t arrived a week later and seemed to be stuck in a UK Post Office sorting depo. I emailed Jessica again, and immediately was told not to worry and my order was resent, arriving 2 days later! Fantastic customer service!

5 December 2024
Unprompted review
Rated 4 out of 5 stars

Stronger gel

I ordered the 35% gel designed to work in an hour. Unfortunately I had a reaction to the product. The company have now taken on board my request for a warning to be added and been very helpful. My previous experience of the weaker gel was good, with prompt delivery.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service each time

Absolutely brilliant service each time. My orders always arrive in 2-3 days and really well packaged.
I've used the crest strips & the gel and both give great results. I got the toothpaste too this time to try.
I wouldn't buy from anywhere else - a 100% tried and tested supplier

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product and results!

Not many places to buy teeth whitening anymore that you can trust and know the product is good and legitimate. Really pleased with the product and the results. Plus quick service and delivery.

29 November 2024
Unprompted review

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