Honeybalm Australia Reviews 

409
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers had a great experience with this company. Customers truly love the adorable packaging and find that the lip balms offer a smooth, nourishing formula that keeps lips feeling wonderfully soft, hydrated, and deeply refreshed throughout the day. People constantly praise the delightful flavours, clever little applicators, pleasant free surprises, and an exceptionally straightforward online shopping experience. However, some people mentioned that shipping took a very long time, resulting in frustrating delivery delays for all seasonal holiday gifts. Consumers additionally noted unexpected international shipping origins, along with occasional missing items or slightly damaged packaging inside their delivered boxes.

What people talk about most

Product

Clients share positive opinions on product, highlighting the adorable packaging, lovely scents, and smooth,... See more

Quality

Users describe satisfaction with quality, highlighting that the lip balms are deeply nourishing,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers praise the easy online process... See more

Delivery service

People report ambiguous experiences with delivery service, as opinions are heavily divided. While some... See more

User experience

Reviewers mention positive feedback about user experience, noting that the website is easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very cute presentation. Using them as Xmas gifts so will be a great addition to a gift or as a stocking filler. Bought during Black Friday sales so more cost effective, otherwise a little on the expen... See more

Company replied

Rated 3 out of 5 stars

Beautiful looking set, worth the price honestly no as it is not Australian made. Also received missing honeycomb stick in one of the lipbalm packs. Emailed the company no response. They need to make s... See more

Company replied

Rated 3 out of 5 stars

I'm a little disappointed that firstly I got charged a foreign fee, even though it was a small amount it should of been added to the price at checkout and secondly the lip balms are a little smaller t... See more

Company replied

Rated 3 out of 5 stars

Firstly the product itself is absolutely amazing!! I’d give 5 stars for the product. Unfortunately the product isn’t Australian it actually shipped from the USA which is a little misleading and postag... See more

Company replied


Company details

Written by the company

The solution for dry lips. 💋✨ 100% cruelty-free and made with honey, beeswax, and propolis. Discover the natural magic of Honeybalm. #BeeYou 💛


Contact info

3.8

Great

TrustScore 4 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(409)

121 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam alert

Scam alert! Orders can't be tracked and are not delivered. There is no way to contact anyone.

20 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Thelma,

Please rest assured that Honeybalm is a legitimate company. If you haven’t received your order or need assistance, please email us at info@honeybalmaustralia.com with your order details, and our team will make it a priority to help you.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Gorgeous hydrating natural lip balm…

Gorgeous hydrating natural lip balm with a sweet fragrance in a cute pot with a honey stick. What more could you want from a lip balm! Love it! 🩷

20 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi K.C,

We’re thrilled to hear that you love your Honeybalm! 💛 It’s wonderful that the fragrance and cute honey stick made it extra special for you. Thank you for sharing your sweetness with us!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Absolutely love these

Absolutely love these! Recieved 2 as a gift and instantly ordered more! Just bought some for Christmas presents

7 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Emma,

We’re so happy to hear that you love your Honeybalms! 💛 It’s wonderful that they were such a hit that you ordered more and even picked some for Christmas gifts.

Thank you for sharing the love!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

This is my first time using honeybalm

This is my first time using honeybalm, so far I would recommend and it is going to last for ages.

14 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Jane,

We’re so happy to hear you’re enjoying your first Honeybalm experience! 💛 It’s wonderful that it’s lasting well and that you’d recommend it. Thank you for sharing your thoughts!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Cute packaging and great service.

9 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Rosalyn,

We’re so glad you love the cute packaging and that you had a great experience with our service! 💛 Thank you for sharing your feedback.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 3 out of 5 stars

Cute lipgloss, Natural ingredients but small.

I'm a little disappointed that firstly I got charged a foreign fee, even though it was a small amount it should of been added to the price at checkout and secondly the lip balms are a little smaller than I imagined. So for me, I think it's a bit pricey if you buy one but if you get a deal eg. But one get one free, the price isn't so bad. But overall the lipgloss has all natural ingredients and have a good texture on the lips.

9 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Meaghan,

Thank you for sharing your thoughts! 💛 We’re glad you appreciate the natural ingredients and texture of the Honeybalms.


Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 4 out of 5 stars

Easy ordering process.

Easy ordering process.

15 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Jessica,

We’re so happy to hear that you found the ordering process easy! 💛 Thank you for sharing your feedback.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

All beautiful

All beautiful

4 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Dorothy,

Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed your Honeybalms. 💛

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Balm Perfection

Absolutely love Honey Balm, they have so many fragrances and constantly release new ones. It's hard to keep up 🫶.
I have everyone accept the Red Pepper one, every order has been recieved in decent time no items missing.
And what can i say the containers are so darn cute 🐝💓

13 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Mandy,

Thank you so much for your wonderful feedback! 🐝💛 We’re so happy to hear that you love the variety of Honeybalms and that your orders have arrived safely.

We truly appreciate your support and can’t wait to keep delighting you with more flavors.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Granddaughter says wow

I ordered these for my 16year old granddaughter and the feedback from her was very positive she had not tried them
all but did like the coconut one

1 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Cherry,

We’re so happy to hear that your granddaughter enjoyed the Honeybalm! It’s wonderful that she loved trying them and especially enjoyed the Coconut flavour.

Thank you for sharing her feedback!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Decisions, decisions?

I bought 6 various flavours as Christmas gifts. I am still trying to decide which one I will keep for myself. They all look wonderful and the packaging is so cute. I am sure that those I gift them to will be very impressed.

5 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Michele,

We’re so happy to hear that you’re enjoying the Honeybalm! It’s wonderful that all the flavours and cute packaging are making it hard to choose which one to keep for yourself.

We’re sure your friends will love them too. Thank you for sharing your excitement!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Great feeling lip balm

Great feeling lip balm, cute little pot

6 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Linda,

We’re so happy to hear that you’re enjoying the Honeybalm! It’s wonderful that the balm feels great and that you love the cute little pot.

Thank you for sharing your feedback!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

I have just made my very first order…

I have just made my very first order with Honeybalm and my 7 year old daughter and I are looking forward to getting our very first Honeybalms and trying them out and I have seen Honeybalm advertised for sometime now and I finally got of my backside and made a purchase

6 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Kellie-Ann,

We’re so happy to hear that you and your daughter are excited to try Honeybalm! It’s wonderful that you finally decided to give us a try, and we hope your first experience is as sweet as you’ve been expecting.

Thank you for sharing your excitement!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Very nice lip balms love them so cute

Very nice lip balms love them so cute

31 October 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Summer,

Thank you for your lovely feedback! We’re thrilled to hear you’re enjoying your Honeybalms and appreciate your support. It means a lot to us!

Kind regards,
Maricel
Honeybalm Customer Support

Rated 5 out of 5 stars

Beautiful packaging and cute little…

Beautiful packaging and cute little pots make these a great little gift. I’ve only tried the watermelon but like that it leaves a light stain as well as feeling divine.

28 October 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Shelley,

Thank you for sharing your thoughts! We’re delighted to hear that you enjoyed the packaging and the Honeybalm itself. It’s wonderful that the watermelon flavor added that perfect touch of color while keeping your lips soft.

Kind regards,
Maricel
Honeybalm Customer Support

Rated 5 out of 5 stars

Best!

Best lip balm I have ever used! Feels fantastic and smells incredible!

1 September 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Amy,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the feel and scent of Honeybalm — it means a lot to us.

We truly appreciate your support and hope you continue enjoying your Honeybalm!

Best regards,
Maricel
Honeybalm Customer Support

Rated 5 out of 5 stars

Can’t wait for my order to arrive

Can’t wait for my order to arrive

25 October 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi SC,

Thank you for your message! We’re excited for you. For any further updates or inquiries, you can also reach out to info@honeybalmaustralia.com

We truly appreciate your support and hope you enjoy your Honeybalm once it arrives!

Best regards,
Maricel
Honeybalm Customer Support

Rated 5 out of 5 stars

My daughter loves them

My daughter loves them, we often give them away as gifts as they are so cute.

15 March 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Diana,

That’s so sweet to hear! We love knowing your daughter enjoys her Honeybalm, and it’s wonderful that you share them as gifts — such a lovely idea. 💛

Best regards,
Maricel – Honeybalm

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