I've bought two plants from Hortology already and both arrived well packaged, very quickly and in perfect health and condition. They look exactly like on the website and seem to be thriving. The use... See more
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Company details
- Shop
- also in
- Decoration and Interior Design Store
- Garden centre
- Plant Display Store
- Pottery shop
- Wholesale Plant Nursery
About Hortology
Written by the company
Inspirational houseplants, indoor plant pots & planters for lush living. Wellbeing style, delivered direct to your home or office. #hortology.
To see thousands of genuine reviews from verified Hortology customers click here to go to Reviews.io
Contact info
Unit 1D Marconi Road, Burgh Road Industrial Estate, CA2 7NA, Carlisle, United Kingdom
- info@hortology.co.uk
- hortology.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 24 hours
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The plant arrived in good condition
The plant arrived in good condition , but extremely disappointed how small it was and hence it was vastly over priced when compared to the likes of gardeners dream etc. I buy plants weekly and always been a bit wary of hortology , as consistently more expensive on line than others. The colour of plant was also disappointing , as it should be more red/yellow and was 75 per cent green , so couldn’t use in photo shoot I wanted it for
My beautiful pots were delivered in…
My beautiful pots were delivered in fantastic packaging within a few days. Very happy with my purchases and with this company’s great service
Ordered two matching pots and liners…
Ordered two matching pots and liners for plants previously supplied by Hortology. Quality of items are excellent, fast service and good communication actions when querying pre-order.
Always steps up to the mark ...!
My order wa dealt with speeedily and the everything arrived well packaged and undamaged.
The plants themselves were all in excellent condition - but that it what I have come to expect as the norm from Hortology - and appear, now, to be thriving.
Happy Customer
My order arrived quickly & was well packaged. The courier left my parcel where instructed to do so, overall a very smooth experience. I had previously bought the product in a local garden centre but wasn't able to buy it in the quantities I needed so was very happy to find them on your website.
Great experience
We’ve ordered plants and pots from hortology on two occasions. Both time we’ve been really pleased. Delivery was quick and plants have held up well. Would definitely order from them again in future
Great selection of plants and pots to…
Great selection of plants and pots to chose from, a lot of very useful plant information, a lovely healthy plant arrived quick and well packed.
Item exactly as described online
Item exactly as described online
Well packaged so arrived intact and promptly
Recyclable packaging
Looks great in the house
Very pleased
Great customer service
Great customer service, fast fulfillment of order, nice realistic looking faux plant.
All the plants that I bought are very…
All the plants that I bought are very well packaged and in good condition.
The goods are fine but it was delivered…
The goods are fine but it was delivered to the building next door. It took some time to retrieve it.
The pots I bought were of very good…
The pots I bought were of very good quality and surpassed my expectations. They arrived speedily and were extremely well packaged.
Indeed they were so good I ordered another couple. I have no hesitation in recommending this company as being super efficient & very reputable.
Very impressed!
I’m very impressed with my order. All plants looked exactly like the images on the website and arrived in excellent condition. They are very healthy and clearly high quality. They were also packaged very securely, so everything arrived safely.
Customer service was great as well. I was informed in advance about some damage to two pots and was offered the choice between a discount or alternative products, which I really appreciated.
Overall, a very positive experience. I would highly recommend and will definitely order again.
Modern and warm web site
Modern and warm web site. Easy to use with accurate photos of the plants.
Plants arrived safely packed and in excellent condition.
When the Hortology team needed to contact me. They did so promptly and politely. They included three photos of the plant pot they were enquiring about and allowed me to decide if I wanted it.
Lovely green planters
Received the planters quickly and pleased with the quality and fit well with my decor
I found Hortology via google as I…
I found Hortology via google as I couldn't find a ceramic plant pot for my new African Fig plant.
Having had ceramic plant pots from another retailer which arrived in a paper bag and was broken, I was reassured when picking up the box from DPD that it was well packaged. A large box with packing, included a box with the pot with its own packing.
Will definitely order again as I've got hort points to spend!
Very impressed by this Company😍
Very impressed by this Company, they re being honest telling me the plant I wanted was not doing ok and they asked me if I wanted my money back or wait until the week after as they had more plants coming.. the Plant arrive and it was lovely and healthy. I will buy from u again ❤️thanks!!!
Polar ice grit
From order to delivery less than 24hrs! Absolutely fantastic service. Bought polar ice decorative grit and this was the best price to be found.
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