The flowers were delightful and delivered in a timely in a timely manner however the website is misleading. I thought i was ordering from the Red Deer Hospital Gift shop not an American company. I w... See more
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I ordered flowers and a box of chocolate for my son and his wife and new baby, born in another state. The flowers came within a day and were beautiful. The chocolates never arrived, for an unknown rea... See more
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I really liked that while being in the hospital’s site I could order the flowers right there and choose something I wanted (not a standard). I also liked that you offer to deliver them if the patient... See more
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Item was delivered as ordered. But delivery fee seems rather excessive when I thought I was buying from the gift shop within the hospital.
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Company details
About HospitalGiftShop.com
Written by the company
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Contact info
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, United States
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3.9
Great
16k reviews
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Replied to 100% of negative reviews
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Speedy Gifts To Bring A Smile
The balloons and candies were packaged nicely. Easy to order online. The store rep notified me of substitutions. Quick delivery.
3 May 2026
Reply from HospitalGiftShop.com
Thank you for your wonderful feedback! We’re so glad to hear the balloons and candies were nicely packaged and that the online ordering process was easy. We’re also happy our team kept you informed about substitutions and that the delivery was completed quickly. We truly appreciate you choosing us!
Reply from HospitalGiftShop.com
Thank you so much for your kind words! We’re delighted to hear your mother loved the flowers. We truly appreciate you choosing us and hope to assist you again in the future.
It was delivered on Monday
It was delivered on Monday , and my granddaughter love her gifts.
4 May 2026
Reply from HospitalGiftShop.com
Thank you! We’re so happy your granddaughter loved her gifts and that everything was delivered successfully on Monday. We appreciate you choosing us!
Customer service was very responsive
Customer service was very responsive and resolved my issue satisfactorily
3 May 2026
Reply from HospitalGiftShop.com
Thank you for your feedback! We’re glad our customer service team was able to respond quickly and resolve your issue to your satisfaction. We truly appreciate you giving us the opportunity to assist you.
Very nice satisfied
26 August 2025
Reply from HospitalGiftShop.com
Thank you for your feedback! We’re so glad to hear you were satisfied with your experience. We truly appreciate your support!
The flowers I ordered where delivered…
The flowers I ordered where delivered to a patient in the hospital. She said they were beautiful.
24 April 2026
Reply from HospitalGiftShop.com
Thank you! We’re so happy to hear the flowers made it to the hospital and that she thought they were beautiful. That truly means a lot to us.
Late responses and did not see what…
Late responses and did not see what arrangement looked like when given to patient.
1 May 2026
Reply from HospitalGiftShop.com
We’re sorry to hear you were disappointed with the communication regarding your order. Our records show that an order confirmation and delivery confirmation were successfully sent, though we understand you would have liked additional updates. At this time, we do not provide photos of completed arrangements, but we appreciate your feedback and understand how helpful that could be. Thank you for taking the time to share your experience with us.
Flower arrangement was nothing like the…
Flower arrangement was nothing like the picture advertised. Very disappointed
1 May 2026
Reply from HospitalGiftShop.com
We’re sorry to hear the arrangement didn’t meet your expectations, and we understand how disappointing that can be. We always aim to match the design shown, but sometimes substitutions are necessary due to seasonal availability or supply changes. We truly appreciate your feedback and the opportunity to improve.
Delivery fee was higher
Delivery fee was higher going through gift shop
directly on edible arrangement website.
Was nice to get delivery confirmation.
1 May 2026
Reply from HospitalGiftShop.com
Thank you for your feedback—we’re glad the delivery confirmation was helpful. We also appreciate your note about the delivery fee. Pricing can vary depending on how the order is placed and the fulfillment channel used, but we understand how that can be frustrating. Your comments are helpful and will be shared with our team as we continue reviewing the overall experience.
Good service after delay.
The delivery was delayed, but the customer service was excellent. Flowers were forwarded to the home address and were very pretty. Thank you.
1 May 2026
Reply from HospitalGiftShop.com
Thank you so much for your kind words. We’re glad our team was able to help redirect the delivery and get the flowers to the home address. It’s wonderful to hear they were well received and appreciated. We truly value your feedback and your support.
Exactly what I needed and ordered
Exactly what I needed and ordered, delivered quickly and helpful to mother and baby. A big thank you for excellent products and services.
29 April 2026
Reply from HospitalGiftShop.com
We’re so happy to hear everything arrived quickly and was just what you needed. It means a lot to know the flowers were helpful for both mother and baby. Thank you for taking the time to share such kind feedback—we truly appreciate it.
Order was placed at 12:24 pm on Monday…
Order was placed at 12:24 pm on Monday April 27. I got an email on Tuesday at 3:19 saying the order was delivered. My niece was discharged from the hospital on Thursday and still did not receive the order once she was discharged. I then got an email saying that they needed an address to reroute the delivery so she got the delivery on Friday even though when I initially placed the order, it said it would be same-day delivery so she had no order for while she was in the hospital.
28 April 2026
Reply from HospitalGiftShop.com
Thank you for sharing your experience, and we’re sorry for the frustration this caused during an important time. For context, the delivery was completed to the hospital and we received confirmation of delivery. When our team followed up after the concern was raised, the hospital was unable to locate the order at that time. To ensure your recipient still received it, we offered and completed a reroute to the updated home address as soon as it was provided.We understand this wasn’t the smooth experience you expected and appreciate the opportunity to clarify and improve.
Photo looked nothing like the end result
I got several notifications that the receiver’s name could not be found in the hospital which they did eventually find. However, the flowers I ordered looked nothing like the flowers that were delivered unfortunately.
27 April 2026
Reply from HospitalGiftShop.com
We’re sorry for the frustration with the hospital delivery and the disappointment with the final arrangement. We also understand your concern about the flowers not matching the photo. Substitutions may sometimes be necessary due to availability, but we always aim to maintain the overall style and value of the arrangement. We appreciate your feedback.
Delivery was on time, but that’s all I was pleased with.
Delivery was on time, but the bouquet that was received was not even resemblance of what was ordered. I had ordered a beautiful white variety of flowers, and my recipient received red, purple, and yellow with just a splash of white. I was notified that some of the flowers may need to be substituted after placing my order, but it wasn’t even reminiscent of what I had envisioned or experienced with other floral orders from other companies I’ve purchased in the past. I will not use this website again.
27 April 2026
Reply from HospitalGiftShop.com
We’re sorry to hear the arrangement didn’t meet your expectations. A substitution notice was sent prior to delivery due to the original bouquet’s unavailability. That said, we understand your disappointment that the final colors and look did not reflect what you envisioned, and we appreciate you sharing this feedback so we can continue improving.
Ease of order and delivery
Ease of order and delivery.
Only thing that would have been nice, would have been a picture of the arrangement ordered
25 April 2026
Reply from HospitalGiftShop.com
Thank you for your feedback—we really appreciate you sharing this. We understand how helpful it can be to see the actual arrangement that was delivered, especially when sending something meaningful. While we don’t currently provide photos of each completed order, your suggestion is valuable and has been shared with our team for consideration as we look for ways to improve the customer experience.
Reply from HospitalGiftShop.com
Thank you for your kind feedback—we’re glad to hear the delivery was easy and prompt!
Thanks so much for the order and…
Thanks so much for the order and getting to the room on time. The flowers were beautiful!!
24 April 2026
Reply from HospitalGiftShop.com
Thank you so much for your kind words! We’re delighted to hear the order arrived to the room on time and that the flowers were beautiful. We truly appreciate you choosing us.
Very communicative and flexible on when…
Very communicative and flexible on when and where to deliver.
24 April 2026
Reply from HospitalGiftShop.com
Thank you for your kind feedback! We’re so glad to hear our communication and flexibility made your experience a positive one. We truly appreciate you choosing us and hope to assist you again in the future.
We didn't receive the bear with our…
We didn't receive the bear with our purchase. The Flower shop said it was an error due to processing from the website since it's a third party. They couldn't deliver it afterwards because they didn't have a driver and they were going to close. The flowers were nowhere nearly worth the price of what we got. Overpriced and cheap looking.
23 April 2026
Reply from HospitalGiftShop.com
We’re truly sorry to hear about your experience and understand how disappointing this must have been. We sincerely apologize that the plush bear was not included with your order. A refund for the bear has been issued, and we have also reached out to request a photo of the arrangement so we can personally review the quality concerns with the designer. We understand how important these gifts are, and we regret that we did not meet your expectations. Thank you for bringing this to our attention.
Easy ordering process and the flower…
Easy ordering process and the flower arrangement was beautiful!
23 April 2026
Reply from HospitalGiftShop.com
Thank you so much for your kind feedback! We’re delighted to hear the ordering process was easy and that the flower arrangement was beautiful. We truly appreciate you choosing us.
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