Hostkey is by far the best hosting provider i’ve used. After trying many companies in search of reliable service, I can confidently say this one stands out. Their support ream responds quickly and sol... See more
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From its foundation in 2006, HOSTKEY has grown into a premium internet service provider (ISP) with facilities in the Netherlands, Germany, Finland, Iceland, the USA and Turkey. Our clientele spans the globe from the EU as a whole to China, Japan, and India in the East. They choose HOSTKEY not only for its obvious benefits, but also based on our reputation as a skilled and dynamic team that gets the job done reliably, and that we can deliver unique and custom products tailored to the client’s mission-critical needs.
Willem Frederik Hermansstraat 91, 1011 DG, Amsterdam, Netherlands
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Fast and reliable VPS with flexible configurations and quick provisioning, backed by support that actually helps when you need it.

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Preinstalled DeepSeek on GPU servers makes it easy to lunch LLM Chat bot without spending time on manual environment setup.

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VPS delivers fast performance, reliable uptime and flexible configurations at a fair price.

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HostKey make it easy to order a VPS with a preinstalled VPN, offering quick setup, stable performance and hassle-free experience.

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HOSTKEY’s colocation service in Amsterdam offers excellent connectivity, reliable infrastructure, professional on-site support, making it a solid for mission-critical hardware.

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Although the VPS servers are physically located in the advertised regions such as Amsterdam and Germany, the provider operates all these locations under a single ASN (AS57043). This causes serious compatibility issues with many services that rely on ASN-based reputation and trust systems rather than public GeoIP databases. As a result, the VPS IPs are blocked or restricted by platforms such as Google Gemini AI, IPTV services, and online games like Clash of Clans, even though the IPs appear clean and properly located in RIPE, AbuseIPDB, Talos, and VirusTotal.
Support confirmed that VPS IP allocation is fully automatic and that IP replacement is not possible for VPS services, and Lucas from support team said: "Maunal work will cost 10 euros for each". There are also no plans to change the network structure or offer alternative solutions. Most importantly, this limitation and its potential impact on service accessibility were not disclosed or clearly communicated before purchase, leaving customers to discover the issue only after deployment.
While support responses were polite, no practical resolution was provided. Users who require clean, widely accepted IPs for AI platforms, streaming, or gaming should be aware that this VPS offering may not be suitable despite the advertised server locations.
Edit : In response to their reply (25/12/30) - after my lengthy explanation of the problem in the past two days to the support team, it was transferred to the NOC department and this was their only response.
"Stanislav Shuraev commented:
Hello,
At the moment, there are no plans to change this or implement alternative solutions."
So, there is no need for promotional responses.

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I rent powerful AMD Ryzen servers with excellent performance for reasonable money. Stable operation, helpful support. Great choice for high load projects.

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Nvidia rtx 4090 servers deliver excellent performance for AI with fast deployment, stable uptime and helpful support.

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They offer solid hardware and competitive pricing, but some processes take longer than expected.

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Hostkey delivers stable, high-performance servers with responsive support and flexible configurations, though the control panel could be smoother compared some competitors.

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Hostkey ia a reliable hosting provider with stable performance and fair pricing. Servers run smoothly, deployment is fast and the hardware delivers what’s promised.

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The servers are great. No setup issues. There are a lot of configs and options.

Reply from HOSTKEY
Absolutely ridiculous.
They just admitted their "engineers" can't even upload an ISO file to install the system on the machine. I purchased a dedicated server, and after waiting for two hours it was still “installing,” so I contacted support. They told me there was a problem with the ISO installation. I waited, but NOTHING. So I told them to give me the machine without the ISO, and they agreed. They’re completely incapable, can’t even handle the basics of system administration. Unbelievable. I can just image how the security is.
EDIT: They won’t give me a refund even if it's refundable according to their Terms of Service, but under my EU consumer rights, they should. Since they haven’t reversed the transaction, I’ve contacted my bank to request a refund and report the transaction. If I still don’t get a resolution, I will report the issue to the local authorities.

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Solid hosting overall. My only gripe is that documentation feels a little sparse in some places.

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HOSTKEY works really well fir my projects, but the control panel could load a bit faster sometimes.

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Top-notch support. They actually read what you write and fix things fast.

Reply from HOSTKEY
Super reliable infrastructure with great performance. Definitely sticking with them for future deployments.

Reply from HOSTKEY
On 11 December 2025, Hostkey stated in writing that my refund would be completed “tomorrow after verification.”
No refund was received. No further response was provided.
This confirms a pattern of false assurances, repeatedly delaying the refund, and continuing to withhold my €700 for months without resolution.
Customers should be extremely cautious when dealing with refunds here.
~~UPDATE
Refund has now been received in USDC and the issue has been resolved.
However, the process took several months and required significant follow-up.

Reply from HOSTKEY
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