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HOSTKEY Reviews 299

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers had a great experience with this company. Customers are really happy with the competitive pricing and the excellent performance they receive, especially for GPU hosting and powerful servers. Many appreciate the ease of getting started and the overall reliability of the service, with some noting flawless uptime and stable operations. However, some people were dissatisfied with aspects of the service and customer support. There are mentions of slow response times from support, issues with the control panel, and occasional difficulties with server activation or unexpected downtimes. A few customers also expressed concerns about the refund policy and the clarity of information provided.

What people talk about most

Service

People report ambiguous experiences with service. Many customers praise the quick, efficient, and reliable... See more

Customer service

Users describe ambiguous interactions with customer service. While many customers praise the helpful,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers report that the setup is easy and... See more

Price

Customers had positive experiences with price, often highlighting the affordability and competitive rates for... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise the support team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hostkey is by far the best hosting provider i’ve used. After trying many companies in search of reliable service, I can confidently say this one stands out. Their support ream responds quickly and sol... See more

Company replied

Rated 5 out of 5 stars

I rented a Ryzen 7950x for only 100 eur for blockchain tasks. 16 cores, 4.5 GHz, 128 MB RAM, 2x2 Tb NVMe. It runs flawless, super fast. Network connection is excellent. Very satisfied with the perform... See more

Company replied

Rated 5 out of 5 stars

Reliable uptime and effortless setup. Getting a dedicated server here was the easiest process I’ve experienced. While the panel design isn’t the newest, it’s stable and fully functional, which in the... See more

Company replied

Rated 5 out of 5 stars

Great experience: I’m using a VPS to run a VPN. Ordered server with pre-installed VLESS setup. Super easy to get started. Cheaper than public VPN services.


Company details

  1. Telecommunications service provider
  2. Cloud Computing Service

Written by the company

From its foundation in 2006, HOSTKEY has grown into a premium internet service provider (ISP) with facilities in the Netherlands, Germany, Finland, Iceland, the USA and Turkey. Our clientele spans the globe from the EU as a whole to China, Japan, and India in the East. They choose HOSTKEY not only for its obvious benefits, but also based on our reputation as a skilled and dynamic team that gets the job done reliably, and that we can deliver unique and custom products tailored to the client’s mission-critical needs.


Contact info

4.0

Great

TrustScore 4 out of 5

299 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent Ryzen servers

Excellent Ryzen servers - fast, stable and perfect for demanding workloads.

22 July 2025
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Reply from HOSTKEY

Thank you so much for your positive review — we truly appreciate it!

Rated 5 out of 5 stars

Reliable servers, good prices

Reliable, high-performance servers, competitive prices, responsive support. 🚀

22 July 2025
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Reply from HOSTKEY

We're grateful for your high rating — thank you for your support!

Rated 3 out of 5 stars

Many servers are only available for…

Many servers are only available for preorder, so you have to wait and catch them when they become available. I did leave a preorder request on the website and was notified when a suitable server was in stock, but overall availability could be better.

22 July 2025
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Reply from HOSTKEY

Dear Pablo,

Thank you for your feedback.

You're right — some of our more popular or specialized configurations may only be available for pre-order, especially during times of high demand. However, we’re glad to hear that the notification system worked well for you and helped you secure a suitable server.

We’re continuously working on improving stock availability and expanding our ready-to-go server options. In the meantime, feel free to check our website regularly or reach out to our sales team for recommendations on similar configurations that are available immediately.

We appreciate your patience and support!

Best regards,
The HOSTKEY Team

Rated 5 out of 5 stars

Hostkey’s GPU servers with rtx 5090…

Hostkey’s GPU servers with rtx 5090 delivers outstanding performance for reasonable budget. The setup is fast and support responsive, making a top choice for AI.

22 July 2025
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Reply from HOSTKEY

We really appreciate your kind words and high score — thank you!

Rated 5 out of 5 stars

You get what you pay for

You get what you pay for - in a good way. The setup was easy. Everything works as rcpected,

25 June 2025
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Reply from HOSTKEY

Thanks a lot for your positive evaluation — we're happy to serve you!

Rated 5 out of 5 stars

Nice performance and features

Nice performance and features, but communication from support could be more proactive. Overall HOSTKEY is a reasonable hoster.

25 June 2025
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Reply from HOSTKEY

Your great rating made our day — thank you for choosing HOSTKEY!

Rated 5 out of 5 stars

Deployment is fast and the api is reliable

I run multiple client workloads on hostkey’s infrastructure at their Turkish location in Istanbul DC. And it’s handled everything without issue. Deployment is fast and the api is reliable.

25 June 2025
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Reply from HOSTKEY

Thank you for the excellent rating — we’re glad you had a good experience!

Rated 5 out of 5 stars

One of the better hosting providers…

One of the better hosting providers I’ve worked with. I especially appreciate their bare metal options based on Ryzen 9 cpus - good spec, good price.

25 June 2025
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Reply from HOSTKEY

We’re thrilled by your feedback — thanks so much for your trust!

Rated 4 out of 5 stars

Good uptime and fair rates

Good uptime and fair rates. I had to reach out to support to clarify a few things.

25 June 2025
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Reply from HOSTKEY

Thanks for the review — we’re here whenever you need us!

Rated 5 out of 5 stars

Servers are stable, the support is helpful

Been using them for two years and haven’t had a single serious issues. Servers are stable, and the response time from support had always been decent.

25 June 2025
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Reply from HOSTKEY

Your support and high rating are greatly appreciated — thank you!

Rated 5 out of 5 stars

HOSTKEY provides great value

HOSTKEY provides great value. Their VPS plans are efficient and perfect for medium projects. I like flexibility they offer.

25 June 2025
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Reply from HOSTKEY

Thank you so much for your kind words! We’re glad you’re enjoying our hosting service.

Rated 4 out of 5 stars

HostKey’s pricing is attractive and the…

HostKey’s pricing is attractive and the hardware is solid. However, the dashboard feels outdated and a bit clunky.

25 June 2025
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Reply from HOSTKEY

Thanks for bringing this to our attention. We’re happy you’re mostly satisfied and we’ll work on improving!

Rated 5 out of 5 stars

Excellent performance and quick setup

Excellent performance and quick setup. Haven’t had any downtime so far.

25 June 2025
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Reply from HOSTKEY

Thanks for choosing us! We’re thrilled to hear that you’re satisfied.

Rated 3 out of 5 stars

The service was okay overall

The service was okay overall, but provisioning took longer than I expected. Support eventually helped, but I had to follow up twice. The control panel isn’t the most intuitive either.

25 June 2025
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Reply from HOSTKEY

Thank you for pointing that out. We’re glad you’re enjoying our service overall, and we’re working to address your concern.

Rated 1 out of 5 stars

Ordered and paid for NL stock servers…

Ordered and paid for NL stock servers 02.05.25 17:58. On the website it is written “ETA: the next business day” in the conditions and support answers that up to 3 days are needed for the installation of the server. The fourth day is coming to an end, support says that the specialists are working tirelessly to activate the server, when it will be ready nobody knows. I give 1 star, because the information stated on the website and provided by technical support does not correspond to reality.

6 June 2025
Unprompted review
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Reply from HOSTKEY

Dear Sergei,
thank you for your feedback.

We sincerely apologize for the delay in delivering your server. We understand how frustrating it can be to wait, especially when expectations are not fully met.

While most custom and stock servers are delivered within the timeframes indicated on our website, including the “next business day” estimate, delays can occasionally occur. Before handing over any server, our team conducts a thorough testing process to ensure hardware stability and performance. In some cases, this process reveals issues requiring component replacement, especially when there's increased demand and limited inventory due to ongoing hardware shortages in the market.

These situations are rare, but they can extend the provisioning time. We do our best to minimize such cases and communicate transparently throughout the process.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Really impressed with GPU hosting here

Really impressed with the performance-to-cost ratio for GPU hosting. It’s hard to find this kind of value elsewhere.

27 May 2025
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Reply from HOSTKEY

We’re happy to know you’re having a great experience with us. Thank you for sharing!

Rated 4 out of 5 stars

Solid provider for Solana nods

Overall, a solid provider. My only grip is that the control panel feels a bit outdated compared to others I’ve used.

27 May 2025
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Reply from HOSTKEY

We’re grateful for your honest review — your suggestions help us get better.

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