Hot Tub Hire Wakefield Reviews 

93
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I emailed company. Completed online enquiry, rang and left a voicemail, called again and no phone pick up. This happened over nearly a week. Only response I received was automatic email saying I wo... See more

Rated 1 out of 5 stars

Be very careful of height restrictions. They stared width but not height so when it came to be delivered we couldn't fit the hot tub in. I called to discuss getting my deposit back as it isn't stated... See more

Company replied

Rated 5 out of 5 stars

Loved this HOT TUB, It fit 7 adults easily, the service was excellent and the staff were friendly and helpful. It cost around an extra £5 a day in electric to first get it up to temperature, around... See more

Rated 5 out of 5 stars

I hired the Orbis hot tub as a surprise for my daughters. The whole experience was amazing! We enjoyed it so much I am definitely going to hire again.The service was brilliant, Mark & Sarah were so fr... See more

Company replied

Company details

  1. Hot Tub Shop

Written by the company

Hot Tub Hire Wakefield offers premium 5- and 7-person hot tubs for short-term hire. With over 10 years’ experience, we’re known for excellent products and service. Our affordable packages suit all kinds of events, from birthdays and anniversaries to weddings and corporate occasions. Enjoy a relaxing hot tub experience at home or celebrate your special event with us.


Contact info

3.2

Average

TrustScore 3 out of 5

93 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(93)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Just really good

Just really good
Simple as that

15 January 2019
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback. It's greatly appreciated.

Rated 5 out of 5 stars

Hot tub 13th birthday party

Couldn’t recommend them enough. Was a great service. They couldn’t do enough for us. I even had to ring them on Saturday night to ask a question and they were so helpful. Great couple, brilliant service and would 100% use them again.

Thanks Nat

15 January 2019
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback. It's greatly appreciated.

Rated 5 out of 5 stars

I got a hot tub for my wife's Birthday…

I got a hot tub for my wife's Birthday weekend, although it did take a little longer to heat up I couldn't fault the service.

15 January 2019
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback. It's greatly appreciated.

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service. Good value for money

30 November 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback. It's greatly appreciated.

Rated 5 out of 5 stars

Totally reccomend this company

Totally reccomend this company. Very professional arrived and set up and also arrived and took away at time arranged and a lovely couple too.Also hot tub was excellent really well looked after - great size fitted 8 no problem.

25 October 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback.

Rated 5 out of 5 stars

spot on

spot on, look forward to booking for next year already!

25 October 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback.

Rated 5 out of 5 stars

Fab Hotubs and great prices

Reasonably prices, professional, quality hottub. Really helpful arrive on time, set up everything and fully explain use and cleaning. Will def use again

3 September 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback.

Rated 5 out of 5 stars

Fab service

Fab service, very friendly staff. Would definitely recommend this company and we will be using them in the future.

31 August 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Paula, many thanks for leaving your review.

Rated 5 out of 5 stars

Excellent service and helpful people

Excellent service and helpful people . Was delivered when they said and I was kept up to date with logistics . I would totally use them again

31 August 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback Louise, it's greatly appreciated.

Rated 5 out of 5 stars

Customer service was excellent.

Customer service was excellent. The tub arrived a day early and was easily installed and filled by the delivery men. We will definitely be using them again.

31 August 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for the kind words Louisa.

Rated 5 out of 5 stars

Great hot tub experience and service

Good service - helpful, friendly and a great feature to hire for a party or special event. I would highly recommend the company.

30 August 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Much appreciated :)

Rated 5 out of 5 stars

Amazing Hot tub experience

Amazing Hot tub experience! It was in great condition as was the gazebo. Brilliant customer service from booking to delivery to collection. Would definitely recommend.

30 August 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Victoria, glad you had a great time with the hot tub. Thanks for leaving your review.

Rated 5 out of 5 stars

Excellent service

Excellent service - we had a fab time and would definitely use them again.

30 August 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback.

Rated 5 out of 5 stars

Absolutely 1st class service

Absolutely 1st class service. Very friendly from start to finish. Would definitely recommend.

1 August 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thank you Sharon for taking the time out to leave your feedback :)

Rated 5 out of 5 stars

5 Stars Excellent!!!!!

5 Stars: I hired a hot tub for my daughter’s 13th Birthday weekend and I have to say her and her friends had so much fun.
The service from start to finish was exceptional. Delivery, set up and collection was on time as promised.
The hot tub was simple to use and fully explained.
I will certainly be using 1tub2u again.

28 July 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks Anita, your feedback is greatly appreciated.

Rated 5 out of 5 stars

Brilliant all round

Brilliant communication, friendly staff both on the phone and delivery and set up guys. Great product too!

28 June 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Sylvia thanks for taking the time to leave your feedback. It means a lot to us.

Rated 5 out of 5 stars

Fantastic I would highly recommend

Fantastic company. Easy booking, really friendly and efficient service, lovely people and great hot tub!!

26 June 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Gareth, thanks for your kind comments about the service you received. We're delighted you had a great experience. All the best - Mark & Sarah.

Rated 5 out of 5 stars

Brilliant service would definitely…

Brilliant service would definitely recommend,very helpful and great value.

26 June 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Dawn thanks for taking the time to leave your feedback. It means a lot.

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