Hot Tub Hire Wakefield Reviews 

93
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I emailed company. Completed online enquiry, rang and left a voicemail, called again and no phone pick up. This happened over nearly a week. Only response I received was automatic email saying I wo... See more

Rated 1 out of 5 stars

Be very careful of height restrictions. They stared width but not height so when it came to be delivered we couldn't fit the hot tub in. I called to discuss getting my deposit back as it isn't stated... See more

Company replied

Rated 5 out of 5 stars

Loved this HOT TUB, It fit 7 adults easily, the service was excellent and the staff were friendly and helpful. It cost around an extra £5 a day in electric to first get it up to temperature, around... See more

Rated 5 out of 5 stars

I hired the Orbis hot tub as a surprise for my daughters. The whole experience was amazing! We enjoyed it so much I am definitely going to hire again.The service was brilliant, Mark & Sarah were so fr... See more

Company replied

Company details

  1. Hot Tub Shop

Written by the company

Hot Tub Hire Wakefield offers premium 5- and 7-person hot tubs for short-term hire. With over 10 years’ experience, we’re known for excellent products and service. Our affordable packages suit all kinds of events, from birthdays and anniversaries to weddings and corporate occasions. Enjoy a relaxing hot tub experience at home or celebrate your special event with us.


Contact info

3.2

Average

TrustScore 3 out of 5

93 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(93)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service and a great company…

excellent service and a great company to deal with.

26 June 2018
Unprompted review
Hot Tub Hire Wakefield logo

Reply from Hot Tub Hire Wakefield

Hi Nicola, thanks for your kind comments about the service you received. We're delighted you had a great experience. All the best - Mark & Sarah.

Rated 5 out of 5 stars

This is the best service and hot tub…

This is the best service and hot tub hire in the area. Excellent customer service from booking over the phone to drop off set up and pick up. The owners are so friendly and no job is to big for them and everything is done with a smile. The hot tub was amazing and worked with no issues it was fab for my daughters birthday. I would recommend this company to all my friends and family and would not hesitate to hire from the again. Thankyou so much I will be in touch soon for another x

23 May 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks Zoe for the wonderful review, we're pleased you enjoyed the hot tub.

Rated 5 out of 5 stars

A great hot tub and great service!

Mark and Sarah are so helpful, from discussing all of my pre-hire queries over the phone in the evening to the drop off and handover and making sure I was completely comfortable with all the controls. I can highly recommend. We hired for my daughters 5th birthday to have a few friends around and a little hot tub party. They all loved it and we enjoyed it too after the kids were bed. A great hot tub and great service. Thanks, will definitely use again in the near future

21 March 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Steve, thanks for taking the time to leave a thorough review of your experience with us. We're delighted that your daughters Birthday party went to plan and you even got a bit of time to enjoy the hot tub yourself. Your feedback is greatly appreciated as we strive to offer the best service in Yorkshire. All the best - Mark & Sarah.

Rated 5 out of 5 stars

Excellent, Friendly and Efficient service - wouldn’t hesitate to recommend!!

From enquiring about hiring a hot tub for my Sons 18th birthday celebrations to subsequently hiring one...the friendly, professional, and excellent service we received from start to finish made it a pleasure to use this company....and I would not hesitate to recommend to anybody!

14 March 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Sue, thanks for your kind comments about the service you received. We're delighted you had a great experience. All the best - Mark & Sarah.

Rated 5 out of 5 stars

Fantastic service all went to plan. Thank you.

Fantastic service all went to plan, hired the hot tub and gazebo for my daughters birthday she loved it and so did all her friends, highly recommended.

22 February 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Tracy, delighted to hear everything went smoothly and you enjoyed your hire. Thanks for taking the time to leave your feedback, its greatly appreciated.

Rated 5 out of 5 stars

Fab experience hiring our tub

Fab experience hiring our tub. Lovely company, friendly staff and really easy to arrange. We had a fabulous weekend in the tub! Can’t wait to book again soon xx

21 February 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks Kate for the wonderful review, we're pleased you enjoyed the hot tub.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Hired a tub for my husbands birthday weekend. We live in a 3 story house with garden on 2nd floor. They came to check it would be possible to access garden due to narrow stairs. No problems at all. Very friendly service all round. They even said we could text during the weekend with photos of ph indicators if we had any questions. I’ve recommended to a friend who is hiring a tub for her daughters birthday.

21 February 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for the lovely feedback Jenny, it's very pleasing to hear you had a great weekend with your hot tub.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Very kind and very helpful, would definitely recommend xxx

5 February 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thank you Paula, it's great to hear that you enjoyed our service.

Rated 5 out of 5 stars

great service

really smooth delivery, set up and pick-up

2 February 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for the feedback Robyn, it's greatly appreciated.

Rated 5 out of 5 stars

An excellent company, highly recommended and would use again.

Lovely people to deal with, very friendly and helpful. Great tub much enjoyed! Thanks so much.

23 January 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Anna, thank you kindly for taking the time to leave a review of your experience with us. It's very pleasing to hear you had a great time and keeps us motivated to offer the best service in town.

Rated 5 out of 5 stars

I would definitely use 1tub2u again for …

I would definitely use 1tub2u again for hot tub hire. Very good quality tub. Made every effort to make sure we had a great experience. We had concerns about stormy weather and they were immediately available by phone even on a bank holiday for advice. I would definitely recommend this company!

7 January 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Kate, what a lovely review. Thanks for taking the time to let us know your thoughts and feedback :)

Rated 5 out of 5 stars

Superb service

Superb service. Excellent hottub and accessories at an affordable price. Will definitely use again.

4 January 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to review our service Ryan. All the best.

Rated 5 out of 5 stars

I can thoroughly recommend Hot Tub Hire …

I can thoroughly recommend Hot Tub Hire Wakefield. Great communications, delivery on time, collection on time and my daughter had a brilliant birthday party. Thank you very much :)

3 January 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

So pleased you enjoyed the hot tub and our service. Thanks for taking the time to share your experience with us, it's greatly appreciated.

Rated 5 out of 5 stars

Amazing New Year 2017 x

From start to finish what amazing service from Mark and his team, they kept us informed, the delivery and knowledge of hot tubs was great and then the amazing hot tub itself. Would 100% recommended and will be using again many more times. Thank you very much Xxx

3 January 2018
Unprompted review
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Reply from Hot Tub Hire Wakefield

Hi Adele, thank you so kindly for the amazing review. Glad you loved the tub and how we looked after you. All the best for 2018! Mark & Sarah.

Rated 5 out of 5 stars

Great service

Great service! 16th birthday party celebration a success.

6 December 2017
Unprompted review
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Reply from Hot Tub Hire Wakefield

Many thanks for taking the time to review your experience with us :)

Rated 5 out of 5 stars

Excellent service

Excellent service, very good communication, ordered for 13th birthday party ... girls loved it, the gazebo was a fab touch. Would recommend.

29 October 2017
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to rate our service, Claire. Glad you had a great experience with us :)

Rated 5 out of 5 stars

Hired a hot tub

Hired a hot tub for our daughters 21st,why we have not hired one before,I do not know,we all loved it so much and would highly recommend them,will definetly be hiring again sometime in the future.

25 October 2017
Unprompted review
Hot Tub Hire Wakefield logo

Reply from Hot Tub Hire Wakefield

We're delighted to hear that you had a great experience with our hot tub and thank you kindly for taking the time to leave your feedback.

Rated 5 out of 5 stars

Highly recommend company

Very helpful and polite staff all the way through from the booking process, arranging delivery, explaining the operation, filter cleaning and water treatment on delivery and even through to the packing up and taking away.

25 October 2017
Unprompted review
Hot Tub Hire Wakefield logo

Reply from Hot Tub Hire Wakefield

It was our pleasure Rob, glad we got there in the end. Thanks for taking the time to leave your review and all the best for the future.

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