Hot Tub Liverpool Reviews 

172
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mike came out to look at our faulty tub and diagnosed a failed pump. We were given a very reasonable quote to replace the pump , the price was to supply and fit, so we knew exactly what the cost woul... See more

Rated 5 out of 5 stars

Had our hot tub recently installed. Excellent customer service from Claire, Dan, and Mike. Nothing too much trouble. Reliant, efficient service from start to finish. Courteous and knowledgeable. Full... See more

Company replied

Rated 5 out of 5 stars

Mike & mate “sorry, can’t remember your name🙄” recently relocated our hot tub to the next door property! Although it wasn’t one of their biggest relocation jobs, it was apparently one of the heavie... See more

Company replied

Rated 5 out of 5 stars

Don't usually leave reviews but we've been so pleased with the purchase of our hot tub from Liverpool Hot Tubs that we thought we share a quick review. From the initial contact, pricing, sales support... See more

Company replied

Company details

  1. Hot Tub Shop

Written by the company

Hot Tub Liverpool is a leading supplier of hot tubs and swim spas covering Merseyside, Cheshire, and North Wales. With over 17 years in the wellness industry, you can rest assured that Hot Tub Liverpool not only provides premium quality hot tubs but also exceptional after-service. We are extremly proud to be a Jacuzzi partner who not only created the hot tub but also produce some of the best quality Jacuzzis in the world. Come and see us at our Liverpool city centre showroom and start your hot tub journey today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Was having a problem to get my hot tub…

Was having a problem to get my hot tub moved from Southport to Rainhill. Call this company and from the phone call to Claire to the lads doing the job was nothing more than perfect. What a professional company. And so very friendly anything I need will be using them again. Price very reasonable and all the staff fantastic.

18 July 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Gary.

Rated 5 out of 5 stars

Really great service

Really great service. Very professional and helpful. Explained everything in easy to understand way. Nothing was too much trouble. Highly recommended

15 July 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Julian.

Rated 5 out of 5 stars

🥰Highly recommend this company.

🥰Highly recommend this company.

We had our Sunbeach hot tub installed last Friday by Mike & Dan from Hot Tub Liverpool.
We are absolutely delighted 🙌.
Great service from start to finish. From going to the showroom speaking to Claire, who was so helpful to making our purchase with Dan again so helpful & knowledgeable, to installation day. Installation went like a dream. Mike & Dan sighted our hot tub exactly where I wanted it. Dan then explained how to operate the hot tub, with clear easy, simple to follow instruction.
The level of professionalism from the whole team was outstanding nothing was too much & all questions answered clearly & patiently.
I can't recommend Hot Tub Liverpool enough 💯%

27 June 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Dan was very helpful in the showroom, and the delivery and installation of the hot tub was seamless. The level of detail given to us about cleaning and operating the hot tub was superb!. I cant recommend this team highly enough!!.. fantastic! 👍🤩

23 June 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Heather.

Rated 5 out of 5 stars

Lovely team & great product

Lovely team to deal with, very empathetic. They gave advice beyond the hot tub itself, e.g I was buying for a rental and they advised me to get the tenant to sign a waiver. The whole purchase and installation was stress free. I would definitely buy from them again.

19 June 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Barbara.

Rated 5 out of 5 stars

Very professional

Very professional from enquiry through to installation. The team were so knowledgeable, helped us select the best product with no upsell. The product is great - I would highly recommend this company.

19 June 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Rebecca.

Rated 5 out of 5 stars

Fabulous Hot Tub purchasing experience

It was a great experience from the start of looking to buy a Hot Tub to installation. We arrived at show room and were met and introduced to Claire, there was no hard sell, no pushing us to make a purchase just honest and open advice and help, having decided on the one we wanted to purchase a date was agreed for installation as you can imagine once you leave the showroom you remember lots of questions you should have asked, numerous calls later with all our questions answered clearly and patiently we are now proud Hot tub owners. The installation was quick and pain-free with instructions given clearly and foolproof, we couldn't be happier with the whole service provided and just wish we had done this 10 years ago. Thank you all at Hot Tubs Liverpool ( pictures to follow)

5 June 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Kevin.

Rated 5 out of 5 stars

Thankyou all at Hot Tub Liverpool

Thankyou all at Hot Tub Liverpool. Fantastic service from all the staff from start to finish. Mike and Dan were brilliant. Two gentlemen. Quick and efficient all rubbish removed. I can't thank you enough guy's. I would recomend them anytime. They are 2nd to none

27 May 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Lyn.

Rated 5 out of 5 stars

Mike and Dan were fantastic

Mike and Dan were fantastic. Installed quickly and without drama. Neat and tidy all rubbish taken. Cannot recommend this company enough.

13 May 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Heidi.

Rated 5 out of 5 stars

A Wonderful Jacuzzi

Mike, Dan & Claire from Hot Tub Liverpool were excellent to deal with. The service was excellent and they gave a lot of advice, which helped us choose the right Jacuzzi to fit our needs. The whole process of purchase and installation was excellent. I would have no hesitation in recommending buying from Hot Tub Liverpool

2 May 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Mike.

Rated 5 out of 5 stars

Great service

Great service from initial contact to installation. Very helpful and informative. Thanks

15 April 2025
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Reply from Hot Tub Liverpool

Thanks for your great review, Gavin.

Rated 5 out of 5 stars

Highly recommended

Been dealing with Dan and Mike in relation to the purchase and installation of a hot tub. The pair of them have been brilliant - courteous, professional, helpful, responsive to calls and messages and very knowledgeable. Couldn't recommend them any higher.

17 April 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, James.

Rated 5 out of 5 stars

Fantastic service from start to finish.

Excellent service from Dan, Mike and Claire. We are absolutely made up with our hot tub, it’s been bubbles and Pina Colada’s all week. Thanks again for all your help with our hot tub journey.

21 February 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Gemma.

Rated 5 out of 5 stars

Great Team

Great Team. Very Professional. I would definitely recommend them if you want a hot tub.

25 February 2025
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for your great review, Mr Rao.

Rated 5 out of 5 stars

10:10

Very helpful, extremely professional . Communication throughout was very impressive . Would definately recommend

24 January 2025
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Reply from Hot Tub Liverpool

Thanks for the great review Lisa

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