I ordered my items and payment was made, taken out of my account and a couple of days later an email arrived saying my items were bring refunded. No reason given. I've emailed the customer service des... See more
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See what reviewers are saying
House of Mosiacs dealt with my order very efficiently and helped me overcome some difficulties with the delivery (which was not their fault). It was an excellent and personal service. The tiles arrive... See more
Impressed with ease of order and tiles arrived within a reasonable time. Wouldn't have ordered whole area as with postage included, tile pack unit price quite high. The new ones perfectly matched t... See more
What beautiful mosaics and such a wide variety to choose from. They have totally transformed my 2 bathroom mirrors which now look luxurious in golden tones. I received helpful prompt service at all... See more
Company details
- #116 of 120 best companies in Interior designer
Information provided by various external sources
House of Mosaics are a trend setting on-line boutique, specialising in innovative and inspirational mosaic tiles.
Contact info
30 Avenue Rd, AL1 3QB, St Albans, United Kingdom
- 01727839920
- enquiries@houseofmosaics.co.uk
- houseofmosaics.co.uk
3.6
Average
474 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Good quality product
Good quality product, great design, well packaged and fast delivery. ⭐⭐⭐⭐⭐
10 December 2025
Not the best- I would avoid
Not the best- I would avoid. Ordered sample tiles which were so poorly packaged that I ended up with broken bits of glass all over the floor when they were put through my letterbox! I emailed the company a few weeks ago to say the samples arrived broken and I’ve still had no reply. Very poor customer service. Save your money ( even on the samples) and shop elsewhere.
3 November 2025
Unprompted review
Still waiting for refund
Ordered wrong item, cancelled order immediately ... Week later still waiting for refund.
Has been reported as fraud to bank
3 November 2025
Slow delivery & Customer Service
Order still not received and no reply to email one week after ordering. Website states "dispatched the following working day" and delivery timescale 3-5 working days. Order hasn't even been dispatched. Very disappointing.....
21 September 2025
The glass and quartz samples i ordered…
The glass and quartz samples i ordered arrived broke and cracked. Packing could have been alot better rather than rolled in some bubble wrap. Lovely tiles. When will they be back in stock so I can place an order ? 🤞
31 July 2025
Reply from Houseofmosaics
Thank you for sharing Hazel, I can confirm that the damaged 2 x sheets out of the overall delivery have been replaced. Thanks, HoM Team
Great service
Great service. Arrived day after ordering very impressed. Good quality tiles too.
29 July 2025
Not Great
Only had acknowledgement of order, no delivery details 4 days later!
Still waiting to hear if order is being dispatched, so far very poor communication
26 June 2025
Beautiful tiles, using them for a full lenth mirror. Going to look stunning eally fast delivery and well packaged.
Really fast delivery and well packaged.
13 June 2025
They arrived so quickly !
They arrived so quickly !
I was re-ordering tiles to match those bought two years ago. Very pleased with the whole process and they arrived so quickly - which for our location is rare !
13 June 2025
We love our mosaic tiles
We love our mosaic tiles! We ordered the samples first then chose from those and ordered what we needed. The calculator really helped us to know how many we needed and they arrived the next day. Brilliant service!
7 May 2025
Tiles were exactly as I wanted
Tiles were exactly as I wanted. Arrived in perfect condition and so pleased I have ordered more straight away. Thanks.
5 May 2025
Got exactly what I ordered at the price…
Got exactly what I ordered at the price I expected, delivered in good time, efficiently, well packed and lovely quality - I have no hesitation in recommending this company
3 May 2025
Kept us fully informed of despatch etc
Kept us fully informed of despatch etc. . Well packaged and used DPD who provide reliable delivery. Tiles are lovely , thank you.
3 May 2025
Excellent service for tile samples
really good price for samples so I could check colours size etc
fast delivery
very please with service
11 April 2025
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