I cannot thank Abbey Boland enough! How she handled my case was amazing, So supportive throughout a very stressful situation. I was kept well informed from start to finish & made to feel at ease, n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After my car accident the whole process was extremely stressful due to the other party not wanting to pay the correct funds when my case got handed over to Hoyle law I had no idea what to think and st... See more
I cannot recommend John Wood from Hoyle Law highly enough. He handled my case with incredible patience, professionalism, and genuine care throughout. He took the time to explain every step of th... See more
Company replied
A lovely lady called Natasha Carey handled my case. She was very polite and patient when I didn’t understand certain things. She was always available at the end of the phone or email which was greatl... See more
Company replied
Company details
- #80 of 157 best companies in Legal Services
Written by the company
At Hoyle Law, we focus on what we know and do best and that is Personal Injury, Credit Hire and Housing Disrepair law. This means you get a legal expert who has extensive knowledge and experience to resolve any disputes that arise and settle your claim efficiently and in the shortest possible time. We understand that suffering as a result of a Road Traffic Accident that wasn’t your fault can make life harder than it needs to be. Therefore, we offer the following legal services to support you when you need it the most.
Contact info
Langford Way, WA4 4TQ, Warrington, United Kingdom
- 01925 358461
- info@hoylelaw.co.uk
- hoylelaw.co.uk
4.8
Excellent
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
John handled my case which was far from…
John handled my case which was far from easy. To say he helped me all the way through is far from an understatement. He was so understanding and kind, and not like most people who seem to read from a script sheet.
I will never forget the extra mile you went to for me John. Who is has John representing them next... trust me you are in excellent hands.
Thank you for everything.
16 May 2025
Unprompted review
Reply from Hoyle Law Ltd
Hi Zoe,
Thank you for your incredibly kind words. We're so pleased to hear how much John's support meant to you, we'll be sure to pass this on to him. It means a lot to know he made such a difference.
Warmest wishes,
Hoyle Law
Excellent people & communication skills
Natasha was excellent throughout our claim, explaining everything in detail, especially when I was anxious and finding the situation stressful.
I was always put at ease and reassured.
Communication was 2nd to none, and Natasha was always at the end of the phone, whenever I needed her for any query, no matter how big or small.
I was never made to feel a nuisance throughout, for this, I was very grateful.
15 May 2025
Unprompted review
Reply from Hoyle Law Ltd
Hi Amy,
Thank you so much for your wonderful review. We’re delighted to hear Natasha was able to support and reassure you during a stressful time, your kind words truly mean a lot. We’ll be sure to pass on your thanks to her.
Warm regards,
Hoyle Law
Good servis
15 May 2025
Reply from Hoyle Law Ltd
Hi Gerald,
Thank you for your 5-star review! We're glad you were happy with the service and appreciate you taking the time to share your feedback.
Best regards,
Hoyle Law
A very good accompanied journey
A very good accompanied journey, helpful contact and guidance. All provided in a positive and affirming manner.
30 April 2025
Reply from Hoyle Law Ltd
Hi Brian,
Thank you so much for your kind words and 5-star review! We’re truly grateful for your feedback and are delighted to hear that you felt supported and positively guided throughout your journey with us.
At Hoyle Law, we aim to provide clear, compassionate, and affirming service every step of the way, and it's wonderful to know that this came through in your experience.
If we can assist you again in the future, please don’t hesitate to reach out.
Warm regards,
Hoyle Law
Georgia is very patient and…
Georgia is very patient and professional and explains things very well and in a way that is easy to understand in stressful circumstances. She has always kept contact and informed me of where my claim is at. Would highly recommend her service and this company.
30 April 2025
Reply from Hoyle Law Ltd
Dear Michaela,
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Georgia was able to support you with patience, professionalism, and clear communication throughout what can often be a stressful process. Keeping our clients informed and at ease is always a top priority for us.
We truly appreciate your recommendation and are so pleased that Georgia made a positive difference in your claim journey.
Warm regards,
Hoyle Law
Reply from Hoyle Law Ltd
Dear Suzanna,
Thank you for your lovely review. We're so pleased to hear you found our service quick and efficient, and that our call centre team were polite and helpful throughout.
Providing a smooth and supportive experience is something we take pride in, and your feedback means a lot to us.
Best wishes,
Hoyle Law
Fear and honest team to deal with ur case
Fast and quick team to deal with injury claim
28 April 2025
Reply from Hoyle Law Ltd
Dear Newton,
Thank you for your great review. We're really pleased to hear you found our team fast and efficient in handling your injury claim.
Providing a smooth and prompt service is something we strive for, and it's great to know we delivered that for you.
All the best,
Hoyle Law
Straight on it very polite and made…
Straight on it very polite and made sure I understood everything. Very friendly welcoming company.
Definitely will suggest to friends and family.
Thank you for looking after me great team
28 April 2025
Reply from Hoyle Law Ltd
Dear Natalie,
Thank you so much for your wonderful feedback. We're delighted to hear that you felt well looked after and that our team was polite, friendly, and clear in every step. Creating a welcoming and supportive experience is exactly what we aim for.
Your recommendation means the world to us, and we’re so pleased we could be there for you.
Warmest thanks,
Hoyle Law
Reply from Hoyle Law Ltd
Dear Sadie,
Thank you for your kind review! We're glad to hear you found our service quick and efficient, speed and reliability are so important to us.
We really appreciate you taking the time to share your experience.
Best regards,
Hoyle Law
Explained what I need to know clearly…
Explained what I need to know clearly and easy to contact
22 April 2025
Reply from Hoyle Law Ltd
Dear Cyrille,
Thank you for your kind review. We're really pleased to hear that everything was explained clearly and that you found us easy to contact, communication is something we take great pride in.
We're glad we could support you and appreciate you taking the time to share your experience.
Best regards,
Hoyle Law
Excellent service from the start,always…
Excellent service from the start,always knew what was happening with my case could’nt be any happier with everything was a brilliant experience
22 April 2025
Reply from Hoyle Law Ltd
Dear Angelina,
Thank you so much for your fantastic review. We’re thrilled to hear you had such a positive experience with us from start to finish. Keeping you informed and making the process as smooth as possible is exactly what we aim for, so it’s wonderful to know we delivered on that.
Your kind words truly mean a lot to the team. We're so glad we could support you and that you're happy with the outcome.
All the best,
Hoyle Law
Thank You
Invaluable lawyers, especially Lauren Barton, helped me understand the whole process, kept me updated with everything that was going on, and informed and reassured me throughout. Lauren is an asset to them. Thanks again for all your help.
15 April 2025
Unprompted review
Reply from Hoyle Law Ltd
Hello,
Thanks so much for your great review! We're really glad to hear you felt supported throughout the process, that’s exactly what we aim for. Lauren will be so pleased to hear your kind words, she truly is a star and we’re lucky to have her on the team.
Best wishes,
Hoyle Law
Lawley conversion and very good…
Lawley conversion and very good condition excellent updates
1 April 2025
Reply from Hoyle Law Ltd
Hello,
Thank you for your review! We're really glad to hear you were pleased with the service.
Best regards,
Hoyle Law
Highly recommend
Really helpful, caring and prompt getting everything started with my claim. Good communication throughout my experience.
7 April 2025
Reply from Hoyle Law Ltd
Hi Steven,
Thank you for your kind words and for sharing your experience with us. We're so pleased to hear that you felt supported and well-informed throughout your claim process. Providing clear communication and a caring approach is exactly what we strive for at Hoyle Law.
If there's ever anything else we can help with, please don’t hesitate to reach out.
Warm regards,
Hoyle Law
Very helpful and responds very quickly…
Very helpful and responds very quickly to E-mails only down side is it's 55% taken and not the 40% that was told. Other than that sorted out everything
1 April 2025
Reply from Hoyle Law Ltd
Hi Richard,
Thank you for your email. I am pleased that you found your file handler Adam very helpful and swift.
Following on from the Civil Justice Reforms, we are only able to recover limited or no costs from your opponent. This is why we deduct a success fee.
We have reviewed your claim and can see that your success fee is 40% as set out on your paperwork.
If we can help you with anything else please do not hesitate to contact us. Otherwise, we hope to be able to progress your claim to a conclusion as soon as possible.
Bets wishes,
Hoyle Law
Really helpful company
Really helpful company, helped me understand the full process and kept me upto date with everything that was going on and what the next steps would be
12 March 2025
Reply from Hoyle Law Ltd
Hi Michelle,
Thank you so much for your kind words! We're really pleased to hear that you felt supported and well-informed throughout the process.
If you ever need anything in the future, we’re always here to help.
Warm regards,
Hoyle Law
Reply from Hoyle Law Ltd
Hello Max,
Thank you for the fantastic review and all the thumbs up! We really appreciate your support and are so glad you're happy with our service. If there's anything else we can do for you, feel free to let us know!
Best wishes,
Hoyle Law
Excellent service
When ever I was called they were always very courteous and polite on the phone.
6 March 2025
Unprompted review
Reply from Hoyle Law Ltd
Hello Rachel,
Thank you for your kind feedback! We're so glad to hear that you had a positive experience with our team over the phone. We always aim to provide courteous and professional service, and it's great to know we met your expectations.
Best wishes,
Hoyle Law
Would definitely recommend …
Very nice to deal with they explained everything so well. would definitely recommend Hoyle Law Ltd
25 February 2025
Reply from Hoyle Law Ltd
Hi Christine,
Thank you for taking the time to leave us a review. We are proud to read that you would recommend our services.
Best wishes,
Hoyle Law
Sonia went above and beyond
My case was delt with by Sonia she was amazing from start to finish any questions I had she answered very promptly and gave me as much information as possible, she was always checking in and keeping me update witch I found very efficient, couldn’t recommend Sonia and her team anymore, thank you for everything.
19 February 2025
Unprompted review
Reply from Hoyle Law Ltd
Hi Libby,
Thanks for writing us a 5 star review. We will pass on your feedback to Sonia who will really appreciate it!
Best wishes,
Hoyle Law
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.