HRKGame Reviews 

30,861
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 568 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable prices and the straightforward, easy-to-use website that makes finding what you need simple, fast, and efficient. Consumers highlight that various game keys and digital software codes usually arrive almost instantly and function properly right away after installation. However, some reviewers were not happy with receiving invalid keys for the wrong region or experiencing frustrating delays when contacting customer service. A few people also specifically mentioned that trying to resolve these unexpected activation problems took multiple days and left them deeply disappointed with the entire purchasing process.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the fantastic prices, easy website... See more

Price

Customers had positive experiences with price, frequently highlighting that keys are much cheaper than... See more

Website

Customers consistently note ambiguous experiences with website navigation, as some reviewers praise the super... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising support agents for solving... See more

User experience

Users describe positive interactions with user experience, noting a consistently seamless purchase process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Every purchase has gone thru with no issue. I don’t have to worry with this site. Only constructive thing I would suggest is to have more competitive pricing. Unfortunately I don’t buy a lot from here... See more

Company replied

Rated 4 out of 5 stars

Good price and OK bying process. The last star is missing due to the complication issuing an invoice. But it worked eventually. I recommend the seller!

Company replied

Rated 4 out of 5 stars

took a little bit than expected in term of delivery but its okay , expected more from the games , at least to have all of them steam cards , but 2 on 5 is not bad , especially comparing the prices on... See more

Company replied

Rated 4 out of 5 stars

There was some issue with the payment processing, the payment went through but the website didn't mark it as processed and I had to contact the support but they sent the key right away. I hope they w... See more

Company replied


Company details

  1. Gaming services
  2. also in
  3. Hobby shop

Information provided by various external sources

HRK Game is an e-commerce and technology business that sells video games and software. HRK Game offers many choices that its users can pick from, and these include the main digital distribution platform HRKGame Store, Make Bundle (pick your indie games and build your own bundle of video games), Giveaways, HRKGame's Trade service that can be used by customers to exchange bought items with one another, swift refunds, and much more. HRK Game aims to deliver a satisfying and complete online shopping experience to avoid gamers that wish to purchase the latest releases at an affordable price.


Contact info

3.9

Great

TrustScore 4 out of 5

31k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(30,861)

695 reviews in the last 12 months

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Rated 1 out of 5 stars

Not sure how it is with other keys but…

Not sure how it is with other keys but dont buy a Windows OEM key here, bought it yesterday and today its invalid because it was activated on a different device.
Seems like they either sell stolen keys or the same key multiple times.

Edit: Asking for some kind of Installation ID is not really a solution, you scam ppl with Windows keys and you know it and now you just try anything to make it harder to get a solution.
If this would be a legit error you would just provide a new key

7 October 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

We are terribly sorry to hear about this issue.

We would like to kindly inform you that we have already updated your ticket with the details of the solution to this problem. #(652818)

Please have a look at it at your earliest convenience.

Best regards,
Mehrnoosh

Rated 1 out of 5 stars

I don't understand why is HRK game…

I don't understand why is HRK game requesting a payment verifiaction when i was paying i had to pass the 3ds test which i passed successfully just for them to tell me to take a picutre of my ID and card....

6 October 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Please be informed that while inconvenient, verification is one of the safety measures we have to take in order to ensure that the orders created were made by you. This precaution is to protect you and your HRK Game account, as security is our top priority. It is meant to prevent possible fraudulent attempts and other troubling situations.

Best regards,
Mehrnoosh

Rated 5 out of 5 stars

Made me confirm both my regular mail…

Made me confirm both my regular mail and my paypal mail first. Big fan of that however as key scams and similar are rampant. will use again!

7 October 2026
HRKGame logo

Reply from HRKGame

Hello,

We’re so grateful for your support! We hope to welcome you again whenever you need us.

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

Cheap Games, Quality Experience

Never had any issues, have had this account for a few years now, not sure about the exact number but its been a while.

4 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thanks a ton for the great vibes! We’re so lucky to have awesome customers like you. Always here to help whenever you need us!

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

Smooth

Smooth, easy, worked right away

4 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

worked perfect.

2 October 2026
HRKGame logo

Reply from HRKGame

Hello,

We’re so grateful for your support! We hope to welcome you again whenever you need us.

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

Instant key delivery!

Was scammed out of a windows 11 pro key from vip-urcdkey as they deleted my purchase history (without notice) that had my windows key that I needed to access as they did a "data migration".

They windows key was way cheaper here and got it almost instantly. Hopefully this website does not pull such scummy tactics like Vip-urcdkey in the future. So for now 5 stars.

1 October 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

We’re so grateful for your support! We hope to welcome you again whenever you need us.

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

Changed components, Windows locked, bought a new key, it works!

Modified my desktop changing the Motherboard and CPU made my Windows 7 product key obsolete and didn't worked anymore, then went here, bought a Windows 11 code, only needed to pay three bucks plus some taxes instead of 150 buckaroonis, got the key in less than a minute and used to activate my already active pc, you saved me and my wallet.

1 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thanks a ton for the great vibes! We’re so lucky to have awesome customers like you. Always here to help whenever you need us!

Kind regards
Mehrnoosh

Rated 1 out of 5 stars

Before purchase

Before purchase, it was saying that it can activate in Cyprus. Purchased and not working. Says that it is not available for purchase in this country, Can I have a refund?

1 October 2026
HRKGame logo

Reply from HRKGame

Hello,

We sincerely apologize for the issue you experienced. Please contact our support team so we can investigate the matter and work to resolve it as quickly as possible. We appreciate your patience and understanding.

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

Quick and reliable!

30 September 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you very much for your great review! We are delighted to hear that you found our service quick and reliable.

Enjoy your game, and we look forward to serving you again soon!

Warm regards,

Mahshid

Rated 1 out of 5 stars

i didnt like it

it was very bad so i didnt like it

30 September 2026
HRKGame logo

Reply from HRKGame

Hello,

We are very sorry to hear that you had a negative experience with your purchase.

Could you please share a few details about what went wrong? Whether it was an issue with your key, the platform, or the ordering process, we would appreciate the chance to look into it and assist you further.

Warm regards,

Mahshid

Rated 1 out of 5 stars

Worst digital key site

Very poor user experience regarding search functionality, payment processing, and wallet operation. The base game price fluctuates depending on the selected payment method, in addition to added service fees. Furthermore, it is slightly higher priced than other key platforms.

28 September 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

We sincerely apologize for the negative experience you had on our platform and appreciate you taking the time to share your feedback.

Regarding price variations, additional processing fees or currency conversions applied by third-party payment gateways can sometimes affect the final total at checkout. We strive to maintain transparent and competitive pricing, and we are actively working to optimize our wallet features, search functionality, and checkout flow to ensure a clearer, smoother experience for our users.

Thank you for your candid feedback; it helps us identify areas where we need to improve.

Warm regards,

Mahshid

Rated 1 out of 5 stars

Very disappointing experience

I purchased a game code and provided all the correct payment and billing information, yet the process was unnecessarily complicated. Instead of receiving the code quickly, I had to wait more than 24 hours.

Their customer support was extremely slow, and they also asked me to provide additional personal information even though my payment details were already correct.

When buying a digital game code, I expect fast delivery and a smooth verification process. Unfortunately, this was not the case.

I would not recommend this service if you need your game code quickly.

25 September 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

We sincerely apologize for the delay and frustration you experienced with your recent purchase. We understand that when you buy a digital key, speed and convenience are top priorities.

While our automated system processes the vast majority of orders instantly, routine security checks are occasionally triggered to verify transactions. We understand that waiting over 24 hours and having to provide extra verification details created an unsatisfactory experience, and we are continuously working to make our verification protocols faster and smoother.

Thank you for your feedback, as it helps us improve our system and support response times.

Warm regards,

Mahshid

Rated 5 out of 5 stars
HRKGame logo

Reply from HRKGame

Hello,

Thank you very much for your great review! We are delighted to hear that your buying process was smooth and flawless.

Enjoy your game, and we look forward to serving you again soon!

Warm regards,

Mahshid

Rated 5 out of 5 stars

Didn't get scammed/10

i'm always wary of using new keyshops, but I got my activation key and it worked, so now im all for hrk

24 September 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you so much for giving us a chance and sharing your experience! We completely understand being cautious with new platforms, so we are thrilled to hear that your key activated smoothly and that we earned your trust.

Enjoy your game, and we look forward to providing you with the same great experience on your next order!

Warm regards,

Mahshid

Rated 1 out of 5 stars

"Lifetime" License Means Disposable: £45 Wasted After a Single Motherboard Swap

Do not be misled by HRK Game’s marketing. They sell software advertised under banners like "Lifetime Purchase" and "One-Time Offer," leading reasonable consumers to believe they are purchasing a perpetual retail license that belongs to them for life.In reality, they are selling fragile, disposable, single-use activation tokens.When my license lost activation after performing standard PC maintenance (upgrading a motherboard), their support team explicitly admitted in writing: "all of our keys are one-time activation keys and can only be activated once. They cannot be reused or reactivated after activation." "we only provide support for up to two months after the purchase date." Think carefully about what "lifetime" actually means under their definition:Your motherboard fails tomorrow? Your "lifetime" license ends tomorrow.You upgrade your PC build next month? Your "lifetime" license is dead.You format or reinstall Windows due to a drive failure? Your license is gone, unrecoverable, and thrown away like a used match.A genuine perpetual software license stays with the buyer. HRK Game's keys behave like single-use scratch cards. If you need to fix or upgrade your PC, you will be locked out—and if you are past their arbitrary 60-day support window, they will simply wash their hands of you, keep your money, and tell you it can never be activated again. Paying over £40–£45 for a key that dies after 3 months makes this vastly more expensive than buying legitimate retail software. If you ever plan on reinstalling software, upgrading a component, or owning a PC for more than a few months, stay far away from HRK Game's misleading "lifetime" offers.
----------------UPDATE--------------------------
Thank you, HRK, for confirming publicly what you concealed at the point of sale:You admitted selling non-transferable OEM/disposable keys under "Lifetime" marketing: You explicitly state above that your keys are only valid for the "lifetime of the first device" and "cannot be reused after major hardware changes," openly advising customers who want real transferable software to buy "retail versions directly from the publisher." This is an outright admission of misleading omission under the UK Consumer Protection from Unfair Trading Regulations (CPRs). If a key dies the moment a motherboard or drive is replaced, it is not a "Lifetime Purchase"—it is a restricted OEM hardware bond. Advertising it as a "Lifetime / One-time purchase" without prominent upfront warnings that standard repairs destroy the license is deceptive marketing designed to lure buyers into paying retail-adjacent prices (£45+) for throwaway volume/OEM keys. The "Two-Month Support" evasion: You state support is limited to two months to "ensure smooth activation." Under statutory UK Consumer Law (Consumer Rights Act 2015), digital goods must remain fit for purpose and of satisfactory durability. Arbitrary two-month seller policies do not extinguish statutory rights or excuse selling software that self-terminates upon routine hardware servicing. No solution, only deflection: Advising a paying customer to go buy from the publisher after pocketing £45+ for a key that died after 3 months is bad business.Prospective buyers: Notice HRK's public admission. If you buy from them, you are not getting a legitimate transferable retail product. If your PC needs a repair tomorrow, your £40–£50 purchase is dead tomorrow—and their official advice will simply be: "buy it from the publisher."

18 September 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello , Thank You for Your Feedback

We truly value your trust and are sorry for the frustration you experienced. Our licenses remain valid for the lifetime of the first device they are activated on, but they cannot be reused after major hardware changes. To ensure smooth activation, we provide support for two months after purchase. For customers who need transferable licenses, we recommend retail versions directly from the publisher. Your feedback is important to us and helps us improve clarity and transparency.

regards ,

Linda

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