Every purchase has gone thru with no issue. I don’t have to worry with this site. Only constructive thing I would suggest is to have more competitive pricing. Unfortunately I don’t buy a lot from here... See more
Company replied
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Review summary
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Good price and OK bying process. The last star is missing due to the complication issuing an invoice. But it worked eventually. I recommend the seller!
Company replied
took a little bit than expected in term of delivery but its okay , expected more from the games , at least to have all of them steam cards , but 2 on 5 is not bad , especially comparing the prices on... See more
Company replied
There was some issue with the payment processing, the payment went through but the website didn't mark it as processed and I had to contact the support but they sent the key right away. I hope they w... See more
Company replied
Company details
- Gaming services
- also in
- Hobby shop
Information provided by various external sources
HRK Game is an e-commerce and technology business that sells video games and software. HRK Game offers many choices that its users can pick from, and these include the main digital distribution platform HRKGame Store, Make Bundle (pick your indie games and build your own bundle of video games), Giveaways, HRKGame's Trade service that can be used by customers to exchange bought items with one another, swift refunds, and much more. HRK Game aims to deliver a satisfying and complete online shopping experience to avoid gamers that wish to purchase the latest releases at an affordable price.
Contact info
Estonia
- Info@hrkgame.com
- hrkgame.com
3.9
Great
31k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
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HKRgame is just a fail
There are way better websites that i would recommend over this one. This is a pure hit or miss place where they sell you used keys and then support puts you in loop where they keep asking for either personal info or same info from wrong purchase with no resolution at sight. I highly recommend people avoid this website and use legit ones.
14 September 2026
Unprompted review
Reply from HRKGame
Hello,
We are terribly sorry to hear about this issue. We would like to kindly inform you, that we have already updated your ticket with the details of the solution to this problem. #647231
Please have a look at it at your earliest convenience.
Best regards,
Emilia
Key received, charged more money afterwards
Bought the game and the key was provided within about 2 minutes, it went perfectly as expected.
Big problem, and the reason I won't be using this site again is that about 20 minutes after the initial payment, I was charged again for a slightly higher amount (28.73 vs 28.36) and then refunded for the original charge.
The amount isn't important, but it's the fact that I was sold a key for one price, then after I'd received and activated it they essentially charged me a higher price with no warning.
I've never experienced this with any other key seller and it's enough to put me off from ever using this one again, as I have no guarantee they won't do something like this with a larger amount of money on a future purchase.
14 September 2026
Unprompted review
Reply from HRKGame
Hello
Thank you for sharing your experience, and we’re glad to hear that your key was delivered quickly and activated successfully.
Please note that product prices can change at any time due to market conditions, publisher pricing, currency fluctuations, or other factors. The price displayed at the time of purchase applies to that transaction, and we do not intentionally charge an additional amount after an order has been completed.
Since the original payment was refunded and a new amount was processed, this may have been related to a payment or pricing adjustment. We understand that this can be confusing, and we’re happy to review the transaction details if you contact our support team.
Thank you for your understanding, and please don’t hesitate to contact us if you’d like us to look into this further.
Reply from HRKGame
Hello ,
Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything!
Regards ,
Linda
they said will me refund and didn´t
they said will me refund and didn´t, carefull with this site it´s a scam!
19 August 2026
Unprompted review
Reply from HRKGame
Hello,
We are terribly sorry to hear about this issue.
We would like to kindly inform you, that we have already updated your ticket with the details of the solution to this problem. #(644238)
Please have a look at it at your earliest convenience.
Best regards,
Linda
Absolutely ridiculous experience for a €25 Netflix card.
Absolutely ridiculous experience for a €25 Netflix card.
Paid with my own Mastercard, but HRK put the order on hold and demanded a selfie with my government ID and a masked copy of my card just to verify a €25 purchase.
I cooperated and uploaded everything they requested. Then I received FOUR separate support tickets (#646422, #646423, #646429, #646430), all sending me the exact same verification request again.
Four tickets. Sensitive personal documents. All for a €25 Netflix card.
I understand fraud prevention, but this is completely excessive and the support process is a mess. I still expect a clear explanation of how my ID and selfie are stored, who can access them, and when they will be deleted.
Extremely frustrating and completely disproportionate. HRK needs to seriously improve this process.
Edit :
Order was eventually received and the code worked. However, the verification process was far too much hassle for a €25 purchase. Having to provide a selfie, ID and masked payment card was excessive and raised concerns about how my personal data is handled. Support did resolve the issue, but this should be much simpler for such a small purchase.
Update: HRK has responded to my review stating that the verification is necessary for fraud prevention. I understand the purpose of security checks, but this does not address my main concern: what happens to the sensitive verification documents I was required to provide, including my selfie and government ID. I have contacted HRK directly and requested clarification and deletion of these documents. I am currently waiting for a clear response.
7 September 2026
Unprompted review
Reply from HRKGame
Hello,
Please be informed that while inconvenient, verification is one of the safety measures we have to take in order to ensure that the orders created were made by you. This precaution is to protect you and your HRK Game account, as security is our top priority. It is meant to prevent possible fraudulent attempts and other troubling situations.
Best regards,
Linda
Reply from HRKGame
Hello,
We sincerely apologize for the issue you experienced. Please contact our support team so we can investigate the matter and work to resolve it as quickly as possible. We appreciate your patience and understanding.
Kind regards
Mehnoosh
The thieves didn't give me my money…
The thieves didn't give me my money back for a game that had an already used code!!!
Microsoft Support reference SR 7103413953;
Key used before purchase
21 May 2026
Unprompted review
Reply from HRKGame
Hello
We’re genuinely sorry to hear that you’re disappointed with the outcome. We understand how frustrating it can be when there is an issue with a game key, and we appreciate you giving us the opportunity to investigate the matter.
We carefully reviewed the case with the publisher, who confirmed that the key had already been successfully redeemed by the customer. As the key was successfully activated, it is considered used and, in accordance with our policy, is unfortunately not eligible for a refund or replacement.
We understand that this may not be the resolution you were hoping for, and we sincerely regret any frustration this situation may have caused. We always aim to handle these cases fairly and transparently, and our support team remains available should you need any further clarification.
they were wonderful to interact with
they were wonderful to interact with! <3 & replaced my windows 11 pro key without issue when it was registered under another device when i purchased it!
30 August 2026
Unprompted review
Reply from HRKGame
Hello ,
Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything!
Regards ,
Emilia
fast and easy
29 August 2026
Reply from HRKGame
Hello ,
Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything!
Regards ,
Linda
Smooth transaction and working key
Smooth transaction and working key, no issues.
25 June 2026
Unprompted review
Reply from HRKGame
Hello,
Thank you for your positive feedback! We're glad to hear that you had a smooth transaction and that the key worked without any issues.
We truly appreciate your support and hope to serve you again in the future.
Best regards,
Mahshid
Always reliable, fast, and trustworthy
I’ve used HRKGame multiple times, and the experience is consistently seamless. Key delivery is practically instant, activation works without any hiccups, and their prices are always competitive. A dependable and trustworthy store every time—highly recommended!
28 August 2026
Reply from HRKGame
Hello,
Thank you so much for your fantastic feedback and for choosing HRKGame multiple times!
We’re delighted to hear that you’ve consistently had a smooth experience with our fast delivery, working keys, and competitive prices. Your trust and recommendation mean a lot to us.
We truly appreciate your continued support and look forward to serving you again!
Best regards,
Mahshid
Reply from HRKGame
Hello,
Thank you for your feedback! We're glad to hear that you had a great payment experience and were satisfied with our instant delivery.
We truly appreciate your support and hope to serve you again soon!
Best regards,
Mahshid
Reply from HRKGame
Hello,
Thank you so much for your kind words! We're glad to hear that you were happy with our fast delivery.
We truly appreciate your support. God bless you too!
Best regards,
Mahshid
Me vendieron una licencia ya en uso
Me vendieron una licencia ya en uso
Me vendieron una licencia ya en uso. Tras mas de una treintena de correos a soporte, haberles enviado fotos, capturas, ¡videos!.. seguían dando largas alegando que era imposible. Pidiendo pruebas que, al no poder vincular la licencia a mi cuenta, no podía aportar.
El agente que de soporte que me atendió carecía de capacitación para resolver nada.
Lamentable.
Por suerte PayPal gestionó mi solicitud de reembolso en unos minutos.
----PART 2-----
I sent them not only all the screenshots they requested but also a video showing me claiming the key they sold me step-by-step; upon following the activation process, it turned out to be linked to a different email address—on a French server that has absolutely nothing to do with me.
Stop making fools of yourselves, or this won't be the only review you get. I have kept all the emails, screenshots, and videos.
What you’ve been doing is stalling while trying to figure out how to resolve the issue with your supplier—and doing a very poor job of it, too.
If you cannot provide proper support, you shouldn't sell certain types of products.
Regards.
25 August 2026
Unprompted review
Reply from HRKGame
Hello,
We’re sorry to hear that you were dissatisfied with your experience. However, we would like to clarify that our support team requested the necessary information and evidence to investigate the issue with the publisher.
Unfortunately, without the required evidence, we were unable to proceed with the investigation or confirm the claim that the license had already been used.
We understand your frustration and regret that we were unable to resolve the matter in the way you expected.
Best regards,
Mahshid
All went quick and without any problems
27 August 2026
Reply from HRKGame
Hello,
Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.
Kind regards
Mehrnoosh
Reply from HRKGame
Hello,
Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything!
Kind regards
Mehrnoosh
Todo ok en clave de Windows 11
25 August 2026
Reply from HRKGame
Hello,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards ,
Linda
rip of site order a key for anti virus
rip of site order a key for anti virus
need tho send them proof i did i tryed ow send proof again i send again whats the error umm its on the screen shot key is in used on other account
but there chose not tho respond any more
25 August 2026
Unprompted review
Reply from HRKGame
Hello,
We’re sorry to hear about your experience. However, we cannot locate or investigate your order based on the information provided in this review.
Please provide us with your **Order ID** or contact our support team through a ticket with the relevant order details. This will allow us to locate your order and properly investigate the activation issue with the key.
We’re always willing to investigate and assist when we have the necessary information to identify the order.
Best regards,
Mahshid
Cheapest key of that type I could find…
Cheapest key of that type I could find at the moment, almost INSTANT delivery! Will definetly be back, best delivery time I have experienced
24 August 2026
Unprompted review
Reply from HRKGame
Hello,
Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.
Kind regards,
Emilia
Price is cheap and delivery quick
19 August 2026
Unprompted review
Reply from HRKGame
Hello,
Thank you for your feedback! We're glad to hear that you were satisfied with our prices and fast delivery.
We truly appreciate your support and hope to serve you again soon.
Best regards,
Mahshid
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