HS LEGAL SOLICITORS Reviews 

448
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and highly efficient service, noting that questions are answered rapidly and property transactions run exceptionally smoothly from start to finish. Consumers also deeply appreciate the competitive pricing, transparent fee structures, and consistently supportive guidance provided throughout complex property purchases and sales. However, some people mentioned that reaching the office by phone was sometimes quite difficult when seeking immediate updates on their cases. A few reviewers also noted occasional communication delays, unanswered messages, or minor financial discrepancies in paperwork that required additional attention to resolve successfully.

What people talk about most

Service

Consumers find service to be positive, highlighting professional, efficient, and well-organized communication... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and responsive... See more

Response time

Users describe positive interactions with response times, noting that email queries are typically answered... See more

Customer service

Customers report positive experiences with customer service, highlighting prompt responses and professional... See more

Price

People report positive experiences with price, consistently finding the services to be reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jawad Mahmood .. Excellent quick to reply very polite and would highly recommend him to anyone wanting clarity and honesty. Thanks so much for working your magic on dads new purchase at Teignmouth... See more

Company replied

Rated 5 out of 5 stars

From the beginning to the end, this company provided an amazing service in the sale and purchase of our property. Everything was made incredibly easy, Their online forms were very user-friendly, wh... See more

Company replied

Rated 5 out of 5 stars

The Team at HS Legal are brilliant! I had a shared ownership to sell. Jawad and the team were diligent, helpful , friendly and competent. They always kept me informed throughout a slightly more compl... See more

Company replied

Rated 5 out of 5 stars

Jawad Mahmood and his team were amazing. There was great communication throughout and Jawad was professional and kind. On the day of exchange he stayed late to help us get everything through for my mo... See more

Company replied


Company details

  1. #123 of 156 best companies in Legal Services
  2. #55 of 65 best companies in Conveyancer
  3. #9 of 11 best companies in Immigration & Naturalisation Service
  4. #8 of 10 best companies in Immigration Lawyer

Written by the company

HS Legal Solicitors is an established friendly and professional Law practice. We provide extensive legal services in several areas including Residential and Commercial Conveyancing, Immigration & Asylum and Commercial Law. The firm is comprised of knowledgeable and experienced Solicitors and efficient support staff. We combine our legal knowledge with our astute commercial awareness to provide specific legal advice tailored to each individual client. Whatever you need our help with you can be sure that we will work in along side you to you achieve the best possible outcome. We pride ourselves on being approachable and accessible to all whilst still maintaining a professional attitude and the relationship we have with our clients is something we pride ourselves on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(448)

190 reviews in the last 12 months

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Rated 1 out of 5 stars

Corrupted company

Due to my involvement with this unreliable, incompetent and I believe corrupted company I ended up losing my entire savings in a scam I believe was perpetrated by someone in this company. When I brought it to their attention it took the boss nearly two hours to ring me only to tell me it was my fault. I have reported this company to the action fraud team and Essex police in order to have the perpetrator brought to justice. I will be passing the scam reports to the regulator as I believe this company needs to face up to its responsibility to protect their customers or be shut down. Please do not use this company please read all the one star reviews you will see what I and other customers suffered.

18 September 2025
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

We acknowledge your review and wish to clarify the position in full.
At the outset of your matter, you were provided with our client care letter which expressly confirmed that our firm’s bank details will not change throughout the course of your transaction. This same warning is also clearly displayed in our email signatures in every correspondence issued by us.

It is important to state that at no stage did our firm notify you of any change in our bank account details. Further, we did not confirm to you that completion was ready to take place. The last formal update communicated by us was that we had raised enquiries with the seller’s solicitors and were awaiting their responses.
On 26 August 2025, you called our reception to notify us of the invoice that had been raised. We confirmed via email that we did not raise any invoice with you, and you did not respond to our email. Subsequently, on 29 August you informed us that completion was taking place, our solicitor called you and confirmed that no completion had been decided and that no request for funds had been made by our firm. You admitted to us on call that you had been the victim of a scam and confirmed to us that the email was not ours but appeared similar to ours. The bank details you transferred the funds to again show no connection to our bank details. Unfortunately, by that time, the amount had already been transferred to fraudsters as a result of a phishing scam two weeks prior. We were not informed and this was only disclosed to us on the call with our solicitor.

Our solicitor advised you to report this matter to Action Fraud, the cyber fraud agency and the police.

We understand that you have been the victim of a serious phishing scam and that this has caused you financial and emotional distress. However, your suggestion that our firm failed in its duties is not correct. We have, at every stage, provided clear written warnings regarding the risks of phishing scams and confirmed that our bank details remain unchanged.

Whilst we sympathise with your position as a victim of fraud, we must make clear that the transfer of funds to scammers did not occur as a result of any failure on our part.

Rated 5 out of 5 stars

Mr Jawad Mahmood was my solicitor for a…

Mr Jawad Mahmood was my solicitor for a property I purchased at auction. We only had 28 days to complete the sale , and Mr Mahmood was very helpful throughout the process, and achieved the sale within the deadline, all for a very reasonable price . I will be choosing this solicitor to be working for me again in the future. Thank you very much .

17 September 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

First class service all the way would highly recommend

Made our experience great they kept us informed and I would highly recommend and use them again

12 September 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

The experience was very good

The experience was very good. Although there were a couple of errors that needed to be sorted out due to the short time as the sale was time-limited. The errors were promptly corrected.

12 September 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

I am extremely pleased with the service…

I am extremely pleased with the service I received. The staff at HS Legal Solicitors were very respectful and professional, especially Mr. Mamed Larsanov and Mr. Jawad Mahmood, as well as the kind and helpful reception team. They always responded to my questions with great kindness and provided clear, supportive answers whenever I needed them.

Overall, I am truly grateful and very happy with their work. I will definitely recommend HS Legal Solicitors to all my friends and relatives — they are simply the best.

9 September 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Very good service by Jawad I would…

Very good service by Jawad I would highly recommend this place for any legal service

1 September 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 4 out of 5 stars

They were there when needed,any queries were answered

Staff and receptionist very pleasant always will ing to listen to any queries

29 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 1 out of 5 stars

I have been trying to purchase a house…

I have been trying to purchase a house using this firm for the past 3 months now it is a cash purchase and up to today I am still no closer to exchange or complete the purchase my solicitor is Mr Jawad Mahmood he is the most incompetent conveyancer I ever use to purchase a property and I have bought several property's stay away from this firm all the negative comments is a 100% true no urgency In tracing things no in doing anything at all at this point I am sure they don't know what they are doing.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

The work progressed systematically

The work progressed systematically. Communication via email with the firm was efficient. However I believe it is vital to have a few phone calls too throughout the process so that the client is relatively assured that the firm is a genuine firm.

27 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

They were great

They were great. communication over phone was great. Phone was a bit not upto expectation as most times will not be able to speak to assigned solicitor, but overall it was good experience.

26 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Fast conveyancing

Fast conveyancing, good service & good quote. All good

6 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 1 out of 5 stars

Worst solicitors ever!

Dealt with JM for my house purchase starting in July 24. Never spoke to JM despite numerous complaints and requests. Got my updates from my sellers solicitors as I never got updates. They only do the chases and their job when they are being threatened with escalation. They ask for upfront payment. I was getting a £250 cash back from my mortgage company. Remembered this, 5 mths after completion and they said it had been sent to my solicitors. I had to chase them for the reimbursement. They do not do anything unless you chase them. They do not work on your behalf. 9 mths after I have moved in the property, I am still chasing the solicitors to register my house. Do not use these.

21 August 2025
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 4 out of 5 stars

Company very professional

Company very professional. Good with comebacks to queries. A little moe correspondence throughout the process would be much appreciated. Very reasonably priced.

20 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Quick efficient

After being let down, I needed a quick conveyancing service. Chose HS Solicitors done in two weeks done and dusted. Also great price.

19 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Very good

Very good, got response without any delays.

13 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

We had a great experience with HS Legal…

We had a great experience with HS Legal for their services in the sale of my dad’s property. Aanjaneya Mishra made the process pretty straight forward, good communication and very professional to deal with. Would recommend and would use them again.

20 June 2025
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Efficient and fast

Efficient, responsive and good value. Highly recommended.

19 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 4 out of 5 stars

The conveyancing was completed by the…

The conveyancing was completed by the date I had intended. The team worked hard to achieve this and answered my questions when necessary. They left no stone unturned in checking all requirements. I was very appreciative of the service

18 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

We used HS Legal Solicitors for our…

We used HS Legal Solicitors for our property purchase and couldn’t be happier with the service. Unlike many solicitors in the UK who aren’t willing to deal with property transactions funded through investment platforms (in our case, Trading212), HS Legal went above and beyond to support us.

From start to finish, they were incredibly professional, responsive, and knowledgeable. Every query we had was answered swiftly, and the whole process felt smooth and stress-free. Their willingness to handle more complex funding situations really sets them apart, and we’re grateful for their dedication and expertise.

Highly recommended if you’re looking for conveyancing solicitors who truly care about their clients and get things done efficiently.

15 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Great for selling of my house ongoing…

Great for selling of my house ongoing with my purchase but very on the ball and keep you updated.

16 August 2025
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

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