The lady we spoke to Was extremly helpful and kind She had a confident but friendly approach towards my 89 year old mum. The experience was a positive and enjoyable one
Location
Switch locationUnit 2B, Junction 9 Retail Park, WA2 8TW Warrington, GB
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We were looking for sofas and were helped by Lynn. She was knowledgeable,attentive,explained the various options with each sofa. She also stood back to allow us to wander through trying out each sof... See more
We were helped by Lynn in Warrington store was so empathetic and helpful towards my Mother in Law . The shop is clean, smelled lovely and was a welcoming environment we were encouraged spend as much... See more
Lynn in the Warrington store at junction 9 was amazing. Very helpful indeed. Gave us confidence in what we were purchasing. Allowed us to take our time in choosing and also tried her best to give us a... See more
Company details
- #15 of 401 best companies in Home Furniture Shop
- #2 of 38 best companies in Disability equipment supplier
- #5 of 77 best companies in Furniture Manufacturer
- #2 of 73 best companies in Mobility equipment supplier
About HSL Chairs - Warrington
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Unit 2B, Junction 9 Retail Park, WA2 8TW, Warrington, United Kingdom
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Highly delighted we our new riser…
Highly delighted we our new riser recliner chair the delivery drivers were excellent and kept us updated when they were on their way
Really comfy suite
Visited the store 24th August and went back a week later to show my husband the suite I had found. Lynn the sales assistant recognised me straight away and remembered the suite I had looked at. No pressure what so ever, to make a purchase, we spent quite a bit of time pondering over the colour of the leather and decided after trying out the chair and couch, (and all it's functions) it was the one for us.
Lynn is an asset to the company.
Highly recommended
Jo has made the experience all the easier for my mum buying first of all a chair a few weeks ago and now a three seater today. Furniture is great but the experience of being looked after by genuine nice people who also know the products they are talking about made it all the better. Highly recommended
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I only wish I’d read reviews before we…
I only wish I’d read reviews before we purchased from HSL the staff in Warrington store were helpful hence 1star when my sofa and chair was delivered by a pair of miserable drivers and took off paint getting it in I noticed it wasn’t the right shade my partner rang customer service right away they sent an independent guy out a week later to inspect it he said right away was definitely different than my swatch and would report it so partner rings customer service again to see how it can be resolved but all we got it’s within guidelines AVOID AT ALL COSTS WE ARE OUT OF POCKET NEARY £ 6000

Reply from HSL Chairs - Warrington
Nice friendly experience
Nice friendly experience was served by Elisha she was friendly, informative and not pushy in anyway. She helped us to find the perfect chair to meet our budget. We where even given coffee and a hot chocolate whilst we waited for the paperwork. I would highly recommend if looking for a good quality reasonably priced chair or sofa.
Far from the Chuckle Brothers. Today we had a delivery from Alex and…
Today we had a delivery from Alex and Greg for my dad’s replacement furniture that got ruined in Decembers flood in Warrington. The furniture is the same as before just the newer models. HSL has made the whole process easy and the products are excellent. Alex and Greg contacted with an eta and after a little detour due to a low bridge found us no problem. The two guys were great and polite and very friendly and knowledgeable about the products. They are a credit to HSL and hope they get to read this. Thank you HSL, Alex and Greg.
Fantastic service
The whole experience from choosing the chairs to them being delivered has been amazing. The staff in the shop were so professional, kind and very patient with my elderly parents, I cannot fault them. The chairs were delivered by Lee G and Lee R, such helpful and lovely guys. My parents couldn’t have wished for a better service. Thank you.
I made my purchase from Warrington…
I made my purchase from Warrington branch, my experience here was so lovely, nothing was too much trouble for my client consultant John Cullen who was so helpful to me in Making my choice
My delivery experience was also very good, sooner than expected and the guys were so careful when bringing in my chairs
Good to see such focus on the customer experience
Great customer service and knowledge of the product.
Good communication throughout ordering process.
Delivery seamless and again well communicated. Thanks to Danny and Lee
The delivery today.
The staff at the Warrington shop were very helpful and gave us their honest opinions about the style of chair, the sizing and colour. We were made to feel very welcome. The men who delivered today were very polite and knowledgeable. We cannot praise them enough for their service.
Good clear explanations of the options…
Good clear explanations of the options available.
Staff gave us time and space to decide…
Staff gave us time and space to decide on what we wanted. They were extremely knowledgeable polite funny and engaging. An extremely pleasant experience
I’ve taken delivery of my new riser…
I’ve taken delivery of my new riser chair today. I wanted to thank Alex & Paul for their help when delivering the chair today. Both very friendly & helpful.
Also the staff at the Warrington store,were so helpful when purchasing the chair and spent the time giving me advice on which chair was best suited for myself.
Helpful, friendly staff, easy access, good products
My dad has dementia, is very unsteady on his feet and is also hard of hearing and short sighted, this combination could have made the experience difficult but Elisha was very, very patient with him. Took two visits to make a final decision but she couldn't have been more helpful. We came out with 2 chairs, like goldilocks, one large size for dad, one petite size for mum, with her little legs she was pleased and amazed to find a chair size where she has back support without extra cushions and can also get her feet flat on the floor! Parking directly outside and a ramp, is obviously perfect for elderly/disabled customers.
A pleasant and stress free visit with a very satisfactory outcome.
Great shopping experience
Very attentive to my requirements,polite, very helpful and gave explanations ,lots of information to all my enquiries, offered refreshments, and made me feel very welcome. Joanne was a pleasure to deal with and would recommend a visit to Warrington branch.
New recliner chair delivered today
New recliner chair delivered today to match the riser recliner already delivered a few months ago
Delivery drivers were excellent, very courteous and respectful. They installed the chair and then demonstrated how to use the chair.
Excellent service and no pressure…
Excellent service and no pressure selling gave me time to think about the quality chair I was purchasing.
Great service
Don't bother unless you are happy paying over the odds
Aggressive sales person was on to us before we could shut the door of the shop. Obviously did not listen to our requirements so much so we did not get the 3 seater sofa. Furniture nothing out if the ordinary, certainly not worth the £6000+ that we handed over.

Reply from HSL Chairs - Warrington
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