I2ioptometrists Reviews 341

Outstanding customer service from all members of staff

Great staff and so helpful

I've been a loyal customer of i2i for many years. I was a customer at their first branch in Finnieston, now at Howard Street. One reason I've stayed with them all these years. Quite simply, they're top of their game. I always receive the best care and first class service. I'm always made to feel very welcome and so well looked after. I can't recommend them highly enough.

The welcome experience and the unparalleled service is not available elsewhere.

I appreciate the courtesy and service from every member of staff within this company. It is always a pleasure to be looked after by experienced and knowledgeable staff .

Very attentive and listened to preference.

Every experience I have had in i2i with David and Mikey has been absolutely first rate. They really go the extra mile in terms of effort, time, explanation and sharing of their extensive knowledge. Will definitely buy here again.

Used these guys for years, myself, my husband and my mum and dad. Lovely personal service, friendly and very good at what they do.

Would highly recommend to all!!

What can I say, been coming here for a few years now and each time the service received surpasses all expectations.
This time was gifted (by family member) Moscot Lemtosh frames which have to admit been eyeing for a while and the staff were fantastic in making the whole experience a memorable one.
Extremely friendly, knowledgeable and ensure you get right glasses not just any glasses. Also, recommended lenses which met my own specific requirements and not too expensive.
Highly recommend, you won't be disappointed.

I had my eye test today with Stephen and the service was excellent from start to finish. He was professional, thorough, and took the time to explain everything clearly without rushing. The test felt very comprehensive, and I came away feeling confident and well looked after. A great experience overall and I wouldn’t hesitate to recommend Stephen and i2i Optometrists to others.

thorough, on time, full of explanation.

Cheery, friendly,thorough and insightful (forgive the pun 😳) examination.

Just the usual excellent, well-informed, professional, friendly service. Need I say more?

Thanks again Stephen for your help and advice.

Very knowledgeable and friendly staff . I highly recommend this business

Great service as usual. Ive bought a few pairs of glasses previously and got some new lenses today. Great price for single vision with gradient colour.

Good choice of frames and of lenses. I have a hefty prescription and they offered very lightweight lenses and light-looking metal frame. Staff is amazing - reception, sales and ophthalmologist. I have a fear of going to ophthalmologists but they made me very comfortable.

I’ve always found I2I to be an exceptional place with a level of service that genuinely stands out. Every visit feels welcoming, and the whole team consistently go above and beyond to make sure you’re looked after properly. They don’t rush you, they explain everything clearly, and you always feel you’re being guided in the right direction.
Stephen, who carries out my eye tests, is outstanding. He’s always very kind, patient, and extremely professional. His people skills are excellent and he takes real care to be thorough in every part of the examination. It gives you complete confidence that your eye health is in safe hands.
The rest of the team are equally impressive, friendly, knowledgeable, and always willing to help with any questions or concerns. It’s rare these days to find a business where everyone seems to care this much about the customer experience.
I would highly recommend I2I to anyone looking for first class eye care and brilliant service from genuinely lovely people.