I2ioptometrists Reviews 

351
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, friendly, and knowledgeable approach, making every visit a pleasant experience. The service provided is frequently described as exceptional, with many highlighting the professional and caring attention received, often exceeding expectations. Reviewers appreciate the thorough eye tests and the extensive selection of high-quality frames and lenses, with staff offering personalized advice without any pressure to purchase. The user experience is consistently rated as excellent, with many noting the efficiency, ease, and quick turnaround times for their orders. Customer service is also frequently mentioned as first-class, with people feeling valued and well looked after from start to finish.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their welcoming, friendly, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as first-class, excellent, and... See more

Product

Users describe positive interactions with the product, highlighting the impressive and extensive selection of... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as top-notch, first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing. The staff can't do enough for you and mak... See more

Rated 5 out of 5 stars

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budg... See more

Rated 5 out of 5 stars

Stephen is very thorough and highly experienced; giving me peace of mind particularly as I get older. Through the advancement in scanning and Stephen's skill; he can help identify health issues as w... See more


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5.0

Excellent

TrustScore 5 out of 5

351 reviews

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5.0

All reviews

(351)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love I2ioptometrists

Love I2ioptometrists. The reason is the service is first class and friendly. The staff are so nice and a great detailed eye test We have been going for years and wouldn’t go anywhere else and they have beautiful specs

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience in Glasgow

I would like to express our heartfelt gratitude to Mikey at i2i optometrist. For the moment we walked in, Mikey welcomed us warmly and showed such genuine care and patience.
What impressed us most was how attentive and professional he was. Not only did Mikey take the time to carefully listen to our concerns, but also explained everything clearly and thoroughly—never once showing impatience, even when we had many questions.
Thanks to Mikey dedication and sincerity, our problem was fully resolved. It is rare nowadays to meet someone who serves with such heart and professionalism. We are truly grateful, and we want to say a big thank you for going above and beyond.
We will definitely recommend i2i optometrist to our friend and family because of this outstanding experience.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

The staff are so welcoming and…

The staff are so welcoming and professional in everything they do. It’s a joy to visit the opticians. The range of glasses on offer is amazing and the staff are great at recommending a style to suit you. I was shown these fantastic glasses with the sunglasses accessory, the sunglass frames just clip on to the glasses frame, they are brilliant. Really pleased with them and can’t wait to wear them.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

i2i: Simply Awesome!!!

It's been over two-and-half years since I first visited (and reviewed) i2i in Howard Street, Glasgow. The service was simply awesome then, but has gone to a whole new level as they've got to know me as a client.

A massive thank you to Mikey and his colleagues as they upgraded my glasses in August 25 (last month), and this week as they took the time to find me the perfect pair of prescription sunglasses.

I can't thank the i2i team enough. I used to hate going to the Opticians, to the point I kept my last pair of glasses for over twenty years. From now on: I won't go anywhere else.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team and service

Fantastic team at I2I. This is my second visit, and once again they went above and beyond to help me find exactly what I was looking for. Knowledgeable, friendly, and the service is excellent all round. I wouldn’t go anywhere else for shopping or for my eye tests.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Always met with a pleasant greeting and…

Always met with a pleasant greeting and professional manner…. Both by staff and optometrist.
Everything explained during examination whilst exam going on.
Attitude is helpful, interested and professional as well as being relaxed.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

eye test at i2i Optometrists

I had an eye test at i2i Optometrists in Glasgow today, and I was very pleased with the experience. The staff was friendly, professional, and knowledgeable. They thoroughly examined my eyes and addressed all of my concerns. The office was clean, modern, and well-equipped. I would definitely recommend i2i Optometrists to anyone looking for quality eye care in Glasgow!

11 September 2025
Unprompted review
Rated 5 out of 5 stars

I2I...The Best

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing.
The staff can't do enough for you and make you feel really welcome, and they also advise you on what suits you and what doesn't there is no hard sell here, just genuine honest people.
Not forgetting Stephen who is the optometrist and he also makes you feel comfortable.
If you want something extraordinary then I2I is the place to go.
Thanks again guys.

10 September 2025
Unprompted review
Rated 4 out of 5 stars

Excellent Care

Very clear and attentive examination and speedy professional approach from optometrist and other staff

4 September 2025
Unprompted review
Rated 5 out of 5 stars

First Class Professional Service

I had an excellent experience with i2iOptometrists.

The customer service was phenomenal from start to finish.

Very friendly professional staff who were always on hand to help and answer any questions.

Fully recommend i2i for any eyecare required.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Satisfied

Once again, highly satisfied with visit. Staff are friendly, professional and most helpful. I’ve been going to them for many years and wouldn’t dream of going elsewhere.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

I2ioptometrists Friendly, caring and professional

I’m sure it’s not often people say they look forward to visits to opticians or doctors or dentists but I2ioptometrists must be the exception to that rule
Their premises are spacious and all staff are super friendly and professional - you really do get the impression they care

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Top class customer service

I've been a regular here for a few years now. The customer service is first class. You feel welcome and appreciated. Lovely shop, spacious and calm. On this occasion, after my eye test I was helped choose my new sunglasses. I had lovely service from Gabby . Listened to what I wanted, make good suggestions and processed it all for me. In the past I've also had fab service from Susie,Sarah, David and Mikey. I cant remember the opticians name, but she was also great.
Wouldn't go anywhere else now. Much better that the big opticians where is like a production line. Well done guys.

30 August 2025
Unprompted review

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