I2ioptometrists Reviews 

thorough, on time, full of explanation.

Cheery, friendly,thorough and insightful (forgive the pun 😳) examination.

Just the usual excellent, well-informed, professional, friendly service. Need I say more?

Thanks again Stephen for your help and advice.

Very knowledgeable and friendly staff . I highly recommend this business

Great service as usual. Ive bought a few pairs of glasses previously and got some new lenses today. Great price for single vision with gradient colour.

Good choice of frames and of lenses. I have a hefty prescription and they offered very lightweight lenses and light-looking metal frame. Staff is amazing - reception, sales and ophthalmologist. I have a fear of going to ophthalmologists but they made me very comfortable.

I’ve always found I2I to be an exceptional place with a level of service that genuinely stands out. Every visit feels welcoming, and the whole team consistently go above and beyond to make sure you’re looked after properly. They don’t rush you, they explain everything clearly, and you always feel you’re being guided in the right direction.
Stephen, who carries out my eye tests, is outstanding. He’s always very kind, patient, and extremely professional. His people skills are excellent and he takes real care to be thorough in every part of the examination. It gives you complete confidence that your eye health is in safe hands.
The rest of the team are equally impressive, friendly, knowledgeable, and always willing to help with any questions or concerns. It’s rare these days to find a business where everyone seems to care this much about the customer experience.
I would highly recommend I2I to anyone looking for first class eye care and brilliant service from genuinely lovely people.

Excellent treatment from all the staff especially Stephen, a very thorough eye test and made me feel most welcome. I would thoroughly recommend Eye 2 Eye to anyone needing an eye test.f

The service was very good and kind. Soo kind and helpful person to help

I trust the I2i staff with my eye health.

Stephen is always pleasant and kind. My little girl was a little nervous ans he out her right at ease.

Lisa is professional, very helpful, friendly and laughs at my jokes.
Great choice of glasses on offer.
Would highly recommend,
thank you.

Always a warm welcome at i2i. Stephen is so professional, knowledgeable and trustworthy. The range of glasses on display is fantastic and satisfaction is guaranteed.

Visited today for a long overdue eye test at I2i.
I’ve been in the Howard Street shop many times over the last few years as both my wife and son come here for their glasses so the shop and staff are familiar.
Booked the test the previous day by telephone but their online booking system looks very easy to use.
Stephen was the optician who tested my eyes, friendly and professional and he then ran through my options very clearly with no upselling.

Sarah then helped with my selection of specs which actually proved easier than I expected as they had a superb range to choose from. Sarah also took time to pick out other options that were not on display too, very helpful and again no pressure upselling which I appreciate.
Selection made, my lenses were fairly straight forward and they had my specs ready to collect within a couple of hours same day.

Very happy with my experience and I highly recommend I2i, nice people nice specs 🤓.

Stephen is very thorough and highly experienced; giving me peace of mind particularly as I get older. Through the advancement in scanning and Stephen's skill; he can help identify health issues as well as put your mind to rest too - to stop unnecessary worry.
I am grateful for all the care and attention I have had from Stephen and his colleagues.

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budget. The team offered loads of advice and personal opinions which helped my decision in choosing the perfect frames and lenses

Superb service