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I2ioptometrists Reviews 

352
•
TrustScore 5 out of 5

5.0

Optician
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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and knowledgeable, always going the extra mile to make people feel welcome and comfortable. Many highlight the exceptional service, noting thorough eye tests and personalized attention that ensures a smooth and pleasant experience. Reviewers appreciate the genuine advice and lack of pressure during their visits. The selection of products, including impressive frames and varifocals, is also highly regarded, with staff providing excellent guidance to help customers find the perfect fit. Many customers express long-term loyalty, having returned for years due to the consistent first-class service and trust in the company's expertise and care.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their welcoming, friendly, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as first-class, excellent, and... See more

Product

Users describe positive interactions with the product, highlighting the impressive and extensive selection of... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as top-notch, first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing. The staff can't do enough for you and mak... See more

Rated 5 out of 5 stars

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budg... See more

Rated 5 out of 5 stars

Stephen is very thorough and highly experienced; giving me peace of mind particularly as I get older. Through the advancement in scanning and Stephen's skill; he can help identify health issues as w... See more

Rated 5 out of 5 stars

My Go-To company for glasses and sight tests for many years now and I don't expect that to change in the years to come. Stephen, their optician, is both professional and friendly taking me through al... See more

Company details

  1. Optician

Contact info

5.0

Excellent

TrustScore 5 out of 5

352 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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5.0

All reviews

(352)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent

I found Stephen, who assisted me, to be extremely approachable, professional and knowledgeable. He answered all my questions and I am very happy with my purchase.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Khalil Khan is the best

today I was seen by Khalil Khan who was very thorough friendly and helpful and although for the time being I’m not allowed to drive until I get my cataracts done. He was very understanding and helpful.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Well worth a visit

Great selection of frames to choose from. Staff were fantastic they looked after me as soon as I stepped in the door and helped me choose the correct glasses and lenses for me. I will definitely return when looking again.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

5 star

I have been coming here for over a decade and wouldn’t go anywhere else. Totally professional and friendly service.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Staff were so helpful and genuinely wanted to help me find the right pair of glasses. Left the shop feeling confident in my choice. Great experience.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Would nt go anywhere else

Been going to I2I for years, brilliant companies. Even better they now have their own glasses named after Scottish islands. Highly recommend the amazing friendly staff. Highly recommend

4 July 2025
Unprompted review

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