I2ioptometrists Reviews 

As usual first class treatment both professionally and customer service aspects , I have had hospital ophthalmic consultations and optical health checks since autumn 2023 , due to Stephen,s concern at my last eye test ,
All the staff are are a pleasure to deal with all the time , even when I am not .
Thanks to each and every single one of you, nothing ever too much trouble,
Won’t find me going anywhere else ever .

Stephen and the i2i team are so friendly and helpful. I recently had to get an emergency appointment - the consultation was thorough and reassuring so thank you for that. My family and I have been customers for several years and I have no hesitation in recommending i2i.

Always made very welcome at i2iOptometrists unfailingly nice people to deal with and such a brilliant range of frames to suit most every type of personality.

The service is always unhurried, at all times professional and for me at least, hugely reassuring as every step is explained and the analysis made plain.

Consistently kind, empathetic and generous service from Optician Stephen.

As usual, your service was excellent.

Shhh dont tell eveeyone but i2i is probably the best wee opticians in Glasgow.
We switched to them from the usual high street store and the experience could not have been better.
The staff are all friendly, knowledgable, caring. Fantastic range, from everyday to high end fashion and you dont ever feel rushed - you feel like a customer rather than just an appointment.
Massive shout out to Mikey who served us both recently i have never met a lovlier optician!
Plus Hamza who did our eye tests and who answered all my questions about my results.
If you want to feel like your family are opticians then dont be too shy shy and pop into i2i

Visiting i2i is always a pleasant experience. The team are accommodating, friendly and professional

Always a great experience at i2i from the minute you walk through the door.
The staff always give you a warm friendly welcome. They go out of their way to be helpful and in my experience have been very patient with me. A particular big thank you to Jennifer and Mikey!

Fabulous service! Great range of frames and sunglassses with very helpful knowledgeable staff! Stephen was as always very thorough and approachable with any concerns and forthcoming with solutions to any questions.

Very welcoming on arrival. Very professional eye examination with very step explained.

Can’t recommend this optometrist highly enough. David and Sarah in the Glasgow branch were excellent in assisting me on a recent purchase of sunglasses and new prescription glasses too.

Very friendly and welcoming reception staff and excellent eye test, with detailed feedback from Stephen Gallagher, Optometrist.

Over 20 years since my last visit to an opticians. I was very impressed with the friendliness and the professionalism of the team at I2i.
Would highly recommend.
Derek Hemphill.

Earlier this year my wife had her first visit to I2i and received the best customer service she has had at an opticians. I had no hesitation to return and visited the store to get my new glasses. Amazingly I had my eyes tested, frames picked and walked out the store with my new glasses within 90 minutes. The level of customer service, skill and knowledge you get from I2i sets itself apart from the high street chains.

I visited the Glasgow Howards Street store today, I couldn't be happier the expertise and professionalism of the three staff members in store today, it was first class + . They took their time with me, advised what was best for me, and I felt no pressure for a sale.
Today where its hard to find good customer service I was astounded how differently this store was dealing with my new eyewear.
Looking forward to 121 Opticians being my go to store for eyewear.

choice of lenses and frames
time and attention taken to ensure the best solution for the customer
customer interaction

Having been a customer for well over 20 years I have nothing but praise for the quality of service and expertise given by i2i. The staff are always courteous and considerate. I would have no problems in recommending friends to use the firm for all optical matters.

I recently visited i2i in City Center for an eye exam with Mr. Stephen, and I couldn't be more pleased with the experience. Mr. Stephen was incredibly thorough and took the time to walk me through every detail of my exam. He was patient, kind, and made sure I understood all aspects of my eye health, which really put me at ease.

Afterward, David assisted me with selecting new frames, and he was fantastic! With so many options to choose from, it can be overwhelming, but David made the process enjoyable and stress-free. He has an amazing eye for style and helped me find frames.

The entire team at i2i in City Center was friendly and professional, creating a truly pleasant experience from start to finish. If you're looking for expert eye care and outstanding service, I highly recommend Stephen and David and the full team at i2i

If you are a Glasgow-based glasses-wearer and are not choosing i2i optometrists, then I feel sad for you.The staff were a delight to talk to on my recent visit to collect 2 pairs of glasses ordered through my local branch in Finnieston.I expected to wait an hour to get some lenses fitted but it was done while I chatted to Alexandra, Jen and Stephen, who fitted my reading glasses for me and explained the prescriptions.I am delighted with my glasses, and the service I received. As with my local branch, it was a personal, welcoming experience.In a world where everything is becoming automated and impersonal, it is a pleasure to be reminded that a few independent businesses, like this one, still place high value on the human being they are providing a service to.

Friendly and professional staff. A warm welcome into store and a nice environment.