Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent customer service during the purchase no issues Bought this product following knee replacement surgery the previous week on the recommendation of the hospital physio. Choose the elect... See more
Company replied
I have only recently found this Company, but I am so glad i have! The range they have is amazing, I am now using the cooling patch which comes in a pack of 4! They are brilliant and a reasonable price... See more
Company replied
Communication was excellent throughout the process. One downside DX do not let you chose a delivery time. You need to ensure your home all day until they send you an email on the day to explain the ti... See more
Company replied
Company details
- #1 of 10 best companies in Physiotherapy equipment supplier
- #6 of 16 best companies in First aid station
- #2 of 12 best companies in Massage therapist
- #3 of 45 best companies in Medical supply store
- #3 of 12 best companies in Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Icepacks4less
We love hearing this! Speed and quality go hand in hand for us - thank you for your review, David.
Kind Regards,
IcePacks4Less Customer Service Team
Excellent Service
14 February 2025
Reply from Icepacks4less
We’re so pleased to hear our team provided you with excellent service! Thanks for your kind words.
Kind Regards,
IcePacks4Less Customer Service Team
Ordered 2 Koolpaks yesterday afternoon
Ordered 2 Koolpaks yesterday afternoon, delivered today. Very good product for the low price, very impressed customer and would not hesitate to recommend. Thanks for the great service.
22 February 2025
Unprompted review
Reply from Icepacks4less
Your feedback is greatly appreciated, Gary! Thank you for choosing us - we look forward to serving you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
That's what we love to hear! Brilliant news! Thank you for this feedback, Shaun.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fabulous to hear. Thank you so much for taking the time to review us. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Very good product well made
Very good product well made. Very well packaged and came quickly.
20 January 2025
Reply from Icepacks4less
We’re so happy you’re satisfied with our service. Your feedback makes our day, Krystyna.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fantastic to hear, Chris. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for your support, Elaine! We’re so pleased to have delivered as promised.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We’re so glad to hear your delivery went smoothly - your satisfaction is our priority, James!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thanks for sharing your experience, Karen! We’re thrilled to hear everything went smoothly.
Kind Regards,
IcePacks4Less Customer Service Team
Great product and quick delivery at a…
Great product and quick delivery at a reasonable price..
20 November 2024
Reply from Icepacks4less
Your trust in us means everything - thank you for your glowing review, Keith!
Kind Regards,
IcePacks4Less Customer Service Team
Excellent pain relief following knee…
Excellent pain relief following knee replacement
18 November 2024
Reply from Icepacks4less
It’s wonderful to know you’re happy with our products - thank you for this great review!
Kind Regards,
IcePacks4Less Customer Service Team
Helpful customer service and an…
Helpful customer service and an excellent delivery service in under 12 hours from start to finish,well done!!
14 November 2024
Reply from Icepacks4less
Great customers like you make our job a joy - thank you for your kind words, Gary!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Providing top-notch service is what we’re all about. Thanks for letting us know we’re doing it right, Anne!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Your feedback is awesome, Graham! Thank you for recognizing our commitment to good prices and speed.
Kind Regards,
IcePacks4Less Customer Service Team
Items arrived very quickly and were…
Items arrived very quickly and were easy to set up. Would definitely purchase from them again.
29 October 2024
Reply from Icepacks4less
You made our day with this review, Sonya! Thank you for choosing us and for taking the time to share your experience.
Kind Regards,
IcePacks4Less Customer Service Team
Fast and product is good
25 October 2024
Reply from Icepacks4less
Your feedback means the world to us, John! Thank you for your kind words and for being a valued customer.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for your kind review! We’re committed to excellence, and it’s great to know you’re happy with us, Julie.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
It's wonderful to know you can always count on us for top-quality service and products. Thank you for the great review, Andrew!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Incredible feedback! Thank you for your kind words and we hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
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