LifeSaver Reviews 

490
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I am a new customer with Life saver. The hold times on the phone are beyond ridiculous, I went with this company as opposed to another because of the issues I’ve had. I’m about to go back to that comp... See more

Rated 5 out of 5 stars

Haven't used it yet, but finally a company like LIFESAVER made a jerry can that has some important features. Great to have it foil sealed due to storage issues. Water prep storage is vital and this co... See more

Company replied

Rated 5 out of 5 stars

i bought the Cube + extra carbon filters(Cube & Liberty). super fast delivery(to Switzerland). I'm filtering my tap water. It tastes like spring water now, no headache, no stomachacge.... so smooth, t... See more

Company replied

Rated 5 out of 5 stars

I buyed for many years the 6000UF bottle, tried here in Switzerland in a creek (I know the Swiss creeks and waters are clean), but I tried to take water from a creek with mud together, and see it filt... See more

Company details

  1. Outdoor clothing and equipment shop

Information provided by various external sources

LifeSaver® water purifiers give you the ultimate protection. Turn dodgy tap water, questionable bottled water or even dirty water from rivers, lakes and puddles into safe, drinkable water instantly. Ideal for everything from traveling, backpacking, trekking, hiking, camping and overlanding to emergency prepping.


Contact info

3.7

Average

TrustScore 3.5 out of 5

490 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(490)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely adore this brand

I absolutely adore this brand, it’s products and customer service. Using their products for 4+ years, travelled around Asia for 9 months with Liberty water purifier, tested it in all kinds of different situation and it’s just an amazing thing to have in your backpack whenever you go of the beaten track or travel in places where clean tap water is not taken for granted.

23 April 2023
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Reply from LifeSaver

We love to hear this, thanks so much Gintas!

Rated 5 out of 5 stars

Love their product

Love their product - it is fantastic. And delivery was much quicker than I expected - with great communication on status all along the way!

21 April 2023
LifeSaver logo

Reply from LifeSaver

Glad you were happy with the service John, thanks for leaving a review!

Rated 5 out of 5 stars

I got the wayfarer.

I got the wayfarer.
The shipment was Very fast, I was impressed and the quality is as good as I expected, I already filtered 25 liters so far and everything is fine.

I have to edit the post for a Very positive feedback: I had a defect valve in the Pump, after I sent them an Email with a picture of it I received the replacement valve in France the VERY NEXT DAY!!!
No bul..it questions or formulars, no useless "send back the whole filter on your own expenses for us to loose days on it etc..."
I almost couldn't believe such a Quick and effective reaction.
Many thanks to Iconlifesaver for such a great policy.
I will definitively recommend you to all my friends and peoples interested.

30 March 2023
LifeSaver logo

Reply from LifeSaver

Glad to hear you are enjoying your new Wayfarer! Thanks for the review!

Rated 5 out of 5 stars

Excellent Product !

Having purchased a Lifesaver Liberty purification bottle a couple of years ago and being well pleased with it I thought this would be a good time to increase my water purification capacity. The Cube meets my needs perfectly, not too big, but big enough. I have used this recently after priming in conjunction with a Millbank bag as a pre-filter and the results are as expected, excellent ! The Liberty is first class, but the Cube increases my storage capacity around my van or a base camp without being too cumbersome.
I purchased this direct from Icon Lifesaver, best price online and as before the service is first class. I would not hesitate in recommending both the company and their products, keep up the good work. John.

23 March 2023
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Reply from LifeSaver

Hi John, this is such a lovely review to read. Thanks so much for taking the time to leave it!

Rated 5 out of 5 stars

Great product and great customer service

Great product; frankly indispensable for any serious overlanding travel. The company takes an interest in its customers and their adventures. Rapid dispatch and great service. Thanks!

20 March 2023
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Reply from LifeSaver

Hi Tom, thanks for the kind words. I hope your adventures are going well!

Rated 2 out of 5 stars

Good water quality from filter poor build quality

Good water quality from filter. Poor build quality of pump , replaced 3 times. Filter only lasted 1 year and manufacturer would not replace. Disappointing customer service and quality of product did not live up to expectations. Am taking my custom to an alternative supplier survivorfilter

25 March 2023
Unprompted review
LifeSaver logo

Reply from LifeSaver

Hi Ben,

We're sorry to hear you've had a bad experience with your product. As we've explained over email, unfortunately you purchased your product through an unofficial seller on Ebay. This is the reason we haven't been able to supply you with a replacement under warranty. The problems you're experiencing with your Liberty filter sound like it may have suffered impact damage.

Unfortunately we can't guarantee this product was stored or couriered appropriately. We would advise in future buying such products only through approved channels or directly from the manufacturer.

Kind regards, Wes

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Rock solid product. Where is your LifeSaver?…

25 February 2023
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Reply from LifeSaver

Thanks for the great review!

Rated 5 out of 5 stars

Good and fast service.

Website easy to use. Item description very good. Great pricing. Shipping and communications excellent. Would use company again.

21 February 2023
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Reply from LifeSaver

That's what we like to hear. Thank you!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, from ordering to delivering was very fast, standard of build quality seems very high. Very pleased in general.

31 January 2023
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Reply from LifeSaver

Thanks Mike!

Rated 5 out of 5 stars

Awesome filters.

I
Have several Lifesaver products purchased over the years and
Have yet to need them. This new portable water filter is a great addition to their line.

Great company.

30 January 2023
LifeSaver logo

Reply from LifeSaver

Thanks Lee, great to hear you've tried our other products too!

Rated 5 out of 5 stars

6 stars products

i bought the Cube + extra carbon filters(Cube & Liberty). super fast delivery(to Switzerland). I'm filtering my tap water. It tastes like spring water now, no headache, no stomachacge.... so smooth, tasteless, pure spring water..... you can blindly buy LifeSaver products ! The filtering size and water capacity and the products quality are jaw dropping. 6 stars !

27 January 2023
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Reply from LifeSaver

Hi Paul, that's our first ever 6 star review, thanks a lot!! =)

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