IDEAL OF SWEDEN Reviews 

4,301
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I’ve been a loyal IDEAL OF SWEDEN customer for years, but this experience has been extremely disappointing. My order arrived late, and one of the products was missing. I contacted customer suppo... See more

Rated 5 out of 5 stars

My feedback is positive. Good selection of products and I took all items with 25-30% discount. The package arrived quickly. All items are beautifully and stylishly packaged. The power bank is a little... See more

Company replied

Rated 1 out of 5 stars

I ordered my phone case 3 July. The package was supposed to be delivered between 6 and 10 of July, today its already 12 of July and package is not here. That would be OK that I have to wait longer but... See more

Rated 1 out of 5 stars

The case was nice but the quality is a joke. The borders are very soft, so when my phone felt from my purse, the side moved and the screen got scratched on the whole side. The worst part is that when... See more

Company details

  1. Home & Garden

Information provided by various external sources

Kjøp trendy deksler og eksklusive telefon-lommebøker hos iDeal Of Sweden. Unikt svensk design inspirert av de nyeste motetrendene. Kvalitet, design og funksjon.


Contact info

1.9

Poor

TrustScore 2 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(4,301)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Galaxy s10+ creditcard killer holder

Bought a mobile cover to keep credit cards and phone in one place. Unfortunately, product uaeless, as it de-magnetized two of my cards the first week.

Product should be taken off shelves...

31 May 2019
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Bjørn,

thank you for the review. It doesn't sound good at all! If you send us a message on reviews@idealofsweden.com, we will help you with this!

Kind regards, Matilda

Rated 1 out of 5 stars

The case broke at first week

17 May 2019
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Ana,

Thank you for your review! I am sorry to hear what has happened to your case. Please contact us here: reviews@idealofsweden.com and we will help you further in your errand.

Have a great day!
/Hanna

Rated 3 out of 5 stars

I would like more protection of the…

I would like more protection of the screen. A ticker one, that would react a little around the phone for more protection, thanks :-)

17 May 2019
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Jessica,

Thank you for the feedback!

If there's anything we can help you with, please contact us at reviews@idealofsweden.com.

Best Regards,
Josefine

Rated 3 out of 5 stars

Too expensive for low quality products

The quality of the plastic case was not as good as I thought either the colours.
The protection glass for Iphone XR is not big enough.
Price is definitely too high for the products.
Customer service employees were very helpful.

7 March 2019
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi!

I am happy to hear that you are satisfied with our customer service! I would also like to thank you for giving us feedback so that we can develop and become better in the future. We always strive to deliver a high quality of our products. It is important for us that you feel that you get what you pay for. Contact customer service and ask for me so I will help you personally with a good solution!

Best regards
Marielle

Rated 5 out of 5 stars

Super happy!

First and foremost I was very happy with the products I bought on this black friday sale. But then yesterday my screen protector just broke, from absolutley nothing. I found it weird and sent a message to Ideal of Sweden through their page, telling them what happend and asking for a new product or my money refunded. They replied the today, super fast- and with the happy message that they'll send me a new one. Great costumer service, beautiful products and fast delivery!

21 December 2018
Unprompted review
Rated 3 out of 5 stars

iDeal Of Sweden har mange fine ting,men…

iDeal Of Sweden har mange fine ting,men skulle også ønske at de hadde silikondeksler

13 December 2018
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hej Stine!

Tack så mycket!
Vi uppskattar och tar till oss av all Feedback, jag kommer framföra denna önskan vidare till Produktutveckling!

Återkom om du undrar över något.

Ha en fin dag & en fin Jul!

Rated 5 out of 5 stars

Superfine produkter

Superfine produkter! En eksklusiv kvalitet og design. Det lille extra for å style telefonen din. Rask levering

5 December 2018
Unprompted review
Rated 1 out of 5 stars

The phone case I ordered looks totally…

The phone case I ordered looks totally different then in there Facebook. Wanted to add a photo and a review, but there page doesn’t let that. And I had to pay for shipping and return, so extra 10€...

15 November 2018
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Eglé,

I'm sad to hear that the case didn't meet your expectations. Maybe we have another case that you'll like better?
If you ask for an exchange we'll send you a new case without any further costs.

I wish you a great day!
/Malin

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