Ifdelayed.com Reviews 587

Thanks a lot for all your help and for keeping me informed. I am satisfied!
Regards Alexander Missirlis

The service was professional and ifdelayed delivered the best result possible. Also the communication with the customer support was on-point. The company is highly recommendable.

I totally recommend this company to others. It took about 5 months to solve the issue and get the refund. It would have been better if I were updated about the development of my case more frequently by the company however it has been very responsive to all of my inquiries. Overall assessment of the services of Ifdelayed is very positive.

Super easy to use! You make an account and everytime IfDelayed makes a progress (court, payments etc.) you get an email which says ”You got a new message”. Just log-in on the site and you read your messages and can follow the case all the time. It took 10 minutes to fill all the forms and after that I didnt do anytning, they took care of it all. Really recommending IfDelayed, great service!

Was not informed that they took money off

A very bad experience. I found them by accident, during my trip, reporting me that I have a right to a compensation because of a big delay I suffered. According to them, I signed a document to authorize them to take my case (without providing any documentation from my part). The truth is, independently I signed something, nobody ever contacted me, even to let me know they were taking my case, require documentation, or inform me of anything. I found out that this company was taking my case when the flight company responded to my claim, denying me the compensation. I had to write many emails until they heard me to stop carrying my case. Disinformation, self-interest, unpunctuality, ignorance and lies.

IfDelayed is an OK service. At first it seemed like the best service with a responsive website and so many good reviews (are those even real? they don't look real. I saw a review that said "money in the bank", I mean really? Who talks like that?), but after many emails, messages, and calls with no follow-up on my case, I thought it was unpleasant.

The company is not upfront with how your case is going. I got my money back and it took a short time to get it but the terrible costumer service actually makes it feel like a scam to be honest.

Quick to get back to you if something is missing. Actually fulfills requests as promised.

Overall decent and swift service - not much to complain about.

Excellent service

I am very, very satisfied with the service! It took only three weeks from claim sent until the compensation was in my account. I really recommend Ifdelayed.com.

I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

You can really trust IFDELAYED, top raiting ! Thank's !

The overall process was easy and effective.

Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Excellent service. Will use IfDelayed another time also.

Quick, smooth and very supportive. Even though I could fight the airline myself (and have done so in the past) Ifdelayed made it so much easier and totally worth the cost!

14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again - for sure I will. Without doubt.

Johan